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Contact Center Associate Jobs in Colorado (NOW HIRING)

UCHealth

Contact Center Rep Associate

Aurora, CO · On-site

$19.67 - $25.57/hr

UCHealth Eye Center Anschutz Work Schedule: Full Time, 80.00 hours per pay period (2 weeks) Shift: Days Pay: $19.67 - $25.57 / hour. Pay is dependent on applicant's relevant experience This position ...

UCHealth

Contact Center Rep Associate

Aurora, CO · On-site

$19.67 - $25.57/hr

Provides efficient flow of clinical and non-clinical information via phone in a call center setting. Responsibilities: Performs patient registration and scheduling functions. Obtains insurance and ...

UCHealth

Contact Center Rep Associate

Aurora, CO · On-site

$19.67 - $25.57/hr

Provides efficient flow of clinical and non-clinical information via phone in a call center setting. Responsibilities: Performs patient registration and scheduling functions. Obtains insurance and ...

Town of Vail

Welcome Center Associate (PT)

Vail, CO · On-site

$23.58/hr

Welcome Center Associate (PT) Department Admin Services Type Part-Time Pay Range Starting at $23.58 ... Offers eye contact, smiles, and engages with everyone who enters the centers. * Is alert to safety ...

Town of Vail

Welcome Center Associate (PT)

Vail, CO

$23.58/hr

The Welcome Center Associate has the opportunity to meet and interact with people from all walks of ... Offers eye contact, smiles, and engages with everyone who enters the centers. * Is alert to safety ...

Town of Vail

Welcome Center Associate (PT)

Vail, CO · On-site

$23.58/hr

The Welcome Center Associate has the opportunity to meet and interact with people from all walks of ... Offers eye contact, smiles, and engages with everyone who enters the centers. * Is alert to safety ...

Town of Vail

Welcome Center Associate (PT)

Vail, CO

$23.58/hr

The Welcome Center Associate has the opportunity to meet and interact with people from all walks of ... Offers eye contact, smiles, and engages with everyone who enters the centers. * Is alert to safety ...

Strive Health

Associate, Enrollment

Denver, CO · On-site

$22.12 - $25/hr

What You'll Do The Enrollment Associate is responsible for educating patients about their eligible ... This role is a high call volume remote contact center-based position that supports Strive patient ...

Strive Health

Associate, Enrollment

Denver, CO · On-site

$22.12 - $25/hr

What You'll Do The Enrollment Associate is responsible for educating patients about their eligible ... This role is a high call volume remote contact center-based position that supports Strive patient ...

Strive Health

Associate, Enrollment

Denver, CO · On-site

$22.12 - $25/hr

What You'll Do The Enrollment Associate is responsible for educating patients about their eligible ... This role is a high call volume remote contact center-based position that supports Strive patient ...

EchoStar

HR Operations Associate

Englewood, CO · On-site

$20.72 - $29.62/hr

The HR Associate is often the first contact employees have with HR and responds to employee ... center * Associate's Degree or higher preferred; or an equivalent combination of education and ...

EchoStar

HR Operations Associate

Englewood, CO

$20.72 - $29.62/hr

The HR Associate is often the first contact employees have with HR and responds to employee ... center * Associate's Degree or higher preferred; or an equivalent combination of education and ...

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Contact Center Associate information

What does a contact center associate do?

A contact center associate handles customer inquiries, provides support, and resolves issues via phone, email, or chat. They use communication skills and may utilize customer service software to assist clients efficiently and professionally.

How does a Contact Center Associate typically collaborate with other departments to resolve customer issues?

Contact Center Associates often work closely with teams such as technical support, billing, and product specialists to resolve complex customer inquiries. When an issue falls outside their direct expertise or authority, associates escalate cases or coordinate with the relevant department, ensuring accurate and timely solutions. Effective communication and documentation are essential, as associates need to relay customer details and follow up as needed to track progress. This collaborative environment helps associates learn about different business functions, potentially opening pathways for career advancement within the company.

How can I make 2000 a week working from home?

Contact Center Associates can increase earnings by working full-time, handling high call volumes, and gaining specialized skills or certifications such as in customer service or technical support. Some roles offer overtime or performance bonuses that can help reach higher weekly income targets, but earning $2000 weekly typically requires consistent full-time hours and experience in a high-demand environment.

What is the role of a call center associate?

A call center associate handles inbound or outbound customer calls to provide support, answer questions, and resolve issues related to products or services. They often use customer relationship management (CRM) software and need good communication and problem-solving skills to ensure customer satisfaction.

What are Contact Center Associates?

Contact Center Associates are professionals who handle inbound and outbound customer interactions on behalf of a company, typically via phone, email, chat, or social media. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. Strong communication, problem-solving skills, and the ability to manage multiple tasks are essential for this role. Contact Center Associates play a key part in ensuring customer satisfaction and maintaining a positive company image.

What are the key skills and qualifications needed to thrive as a Contact Center Associate, and why are they important?

To thrive as a Contact Center Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help associates deliver outstanding customer experiences. These skills ensure efficient issue resolution, enhance customer satisfaction, and support team performance in a fast-paced, service-oriented environment.

What jobs pay 4000 a week without a degree?

Contact Center Associate roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades, but these usually require certifications, licenses, or extensive experience. Most roles offering such high weekly pay are either highly specialized or involve commission-based earnings.
What are the most commonly searched types of Contact Center jobs in Colorado? The most popular types of Contact Center jobs in Colorado are:
What cities in Colorado are hiring for Contact Center Associate jobs? Cities in Colorado with the most Contact Center Associate job openings:
Contact Center Associate jobs near you
Infographic showing various Contact Center Associate job openings in Colorado as of June 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Contact Center Rep Associate

Contact Center Rep Associate

UCHealth

Aurora, CO • On-site

$19.67 - $25.57/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

UCHealth (Colorado) rating

7.4

Company rating: 7.4 out of 10

Based on 445 frontline employees who took The Breakroom Quiz

256th of 877 rated healthcare providers

Job description

Description
Location: UCHealth UCHlth Eye Center AMC, US:CO:Aurora
Department: UCHealth Eye Center Anschutz
Work Schedule: Full Time, 80.00 hours per pay period (2 weeks)
Shift: Days
Pay: $19.67 - $25.57 / hour. Pay is dependent on applicant's relevant experience
This position is an onsite role and does not offer a hybrid or remote option
Career Ladder: UCHealth offers a structured way for you to grow your skills, responsibilities, and pay in this position. As you gain experience and expertise, you will have the opportunity to move through different levels of this career ladder.
Summary:
Registers patients, schedules appointments, procedures and testing. May obtain referral or insurance information, verify guarantor information, quote co-pay, coinsurance, and self-pay rates to patients. Provides efficient flow of clinical and non-clinical information via phone in a call center setting.
Responsibilities:
  • Performs patient registration and scheduling functions. Obtains insurance and demographic information. Entry level position for all agents.
  • Obtains and verifies referral or insurance authorization/pre-certification approvals from health plan or primary care physician office. Explains financial requirements to patients or responsible party, quoting co-pay, self -pay and co-insurance as required.
  • Ensures communication services for hearing impaired and non-English speaking patients are initiated. Educates patients on the My Health Connection tool. Ensures accuracy of information given to patients and colleagues.
  • Expedites information from staff to management. Works with staff from other clinics to gather information and trains staff on scheduling. Collaborates with staff from other departments to improve overall patient experience. Appropriately escalates calls as need arises.
  • Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

Requirements:
  • Minimum Required Education: High School diploma or GED. Preferred: Bachelor's degree.
  • Minimum Experience: None required.

Employees are our number one asset.
UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. *
Recognition
  • Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.
  • Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
  • Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.

Health and well-being
  • Medical, dental and vision coverage.
  • Access to 24/7 mental health and well-being support for employees and dependents.
  • Discounted gym memberships and fitness resources.
  • Free Care.com membership.
  • Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
  • Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.
  • Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.
  • Employer-provided short-term disability and long-term disability with a buy-up coverage option.

Retirement and savings
  • 403(b) plan with employer matching contribution.
  • Additional 457(b) plan may be available.
  • Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.

Education and career growth
  • UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.
    • Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
    • Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
  • Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
  • Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.

* Eligibility for some programs is based on an employee's scheduled work hours.
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization.
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