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Contact Administrator Jobs (NOW HIRING)

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Contact Administrator information

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$10

$21

$47

How much do contact administrator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for contact administrator in the United States is $21.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $24.28 per hour, depending on experience, location, and employer.

What is a contact administrator?

Contact Administrators are professionals responsible for managing and maintaining contact information within an organization. They oversee contact databases, ensure data accuracy, and handle the distribution of contact details to relevant teams. Their duties may also include setting permissions for who can access or edit contact information, as well as troubleshooting issues related to contact management systems. Contact Administrators play a crucial role in ensuring effective internal and external communication by keeping contact data organized and up to date.

What are the key skills and qualifications needed to thrive as a contact administrator?

To thrive as a Contact Administrator, you need strong organizational skills, attention to detail, and experience with contract management, often supported by a degree in business administration or a related field. Familiarity with contract management software, document tracking systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and negotiation skills help you coordinate with stakeholders and resolve issues efficiently. These skills are vital to ensure contracts are accurately managed, deadlines are met, and compliance is maintained within the organization.

What are some common challenges faced by contact administrators and how can they be managed effectively?

Contact Administrators often face challenges such as managing a high volume of inquiries, maintaining accurate and up-to-date records, and ensuring timely communication between internal teams and external contacts. Staying organized through the use of customer relationship management (CRM) systems and developing efficient workflows can help mitigate these issues. Additionally, strong attention to detail and clear communication skills are essential for handling sensitive information and meeting deadlines. Collaborating closely with team members and seeking regular feedback can further enhance efficiency and job satisfaction in this role.

What is the difference between Contact Administrator vs Customer Service Representative?

AspectContact AdministratorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require administrative certificationsHigh school diploma; customer service training often preferred
Work EnvironmentOffice setting, handling administrative tasks and internal communicationsCall centers, retail, or office environments assisting customers
Employer & Industry UsageBusinesses, government agencies, organizations managing internal contactsRetail, telecom, hospitality, and service industries

While both roles involve communication, a Contact Administrator primarily manages internal contacts and administrative tasks, whereas a Customer Service Representative interacts directly with customers to resolve issues and provide support. The roles differ mainly in their focus and work environment, but both require strong communication skills and basic administrative or customer service training.

Is contact administration a good career?

A career as a contact administrator involves managing communication channels, maintaining records, and coordinating between departments or clients. It typically requires strong organizational and communication skills and may involve working with customer management software. The role can offer stable employment and opportunities for advancement in administrative or customer service fields.
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Cities with the most Contact Administrator job openings:

What states have the most Contact Administrator jobs?

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What are popular job titles related to Contact Administrator jobs?

For Contact Administrator jobs, the most frequently searched job titles are:

Infographic showing various Contact Administrator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 70% Physical, 2% Hybrid, and 28% Remote job distribution, with an average salary of $45,412 per year, or $21.8 per hour.

Discovery Database Administrator (DBA) (Top Secret Clearance Required)

Philadelphia, PA

Contact Government Services, LLC
Public Administration • 11 - 50 employees

$142K - $192K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

Discovery Database Administrator (DBA)
Employment Type: Full-Time, Executive-Level
Department: Legal   
 
CGS is seeking a dedicated Discovery Database Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery Database Administrator, you will play a key role in supporting various aspects of the company's portfolio. 
 
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 
Skills and attributes for success:
The Contractor shall provide the following services to include but not limited to: 
-         The Contractor shall provide database administration support to include, but not limited to the following activities: 
-         Contractor shall assist in managing Microsoft SQL Server 2019 and 2022 to include setting up security, creating tables, indexes, stored procedures, designing SQL reports, and creating maintenance jobs etc. Must apply best practices for optimizing databases; 
-         Contractor shall assist in creating and maintaining databases in a Clustered Server environment. Must apply expert knowledge of the design, development and maintenance of various data models and their components; 
-         Contractor shall apply working knowledge of data lakes, data warehouse and data mart architectures, metadata and data modeling, data flow, entity relationship diagram, schema architectures and query languages to integrate a seamless solution within legacy infrastructure; 
-         Contractor shall mirror database servers, log shipping, latest techniques for Database redundancy and high Availability, and full backup and recovery capabilities of the Microsoft SQL Server 2019 and 2022 platform; 
-         Contractor shall facilitate the migration of system into cloud infrastructure. 
-         Contractor shall upgrade SQL Servers from lower versions to the latest version (version 2019 and up), and create reports using Microsoft SQL Server Reporting Services (SSRS); 
-         Contractor shall setup a reporting server and be responsible for all DBA functions and report development utilizing Software Systems development Architecture and Design. 
 
 
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
 
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 
We care about our employees. Therefore, we offer a comprehensive benefits package.
-         Health, Dental, and Vision
-         Life Insurance
-         401k
-         Flexible Spending Account (Health, Dependent Care, and Commuter)
-         Paid Time Off and Observance of State/Federal Holidays
 
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Phone: +1 (888) 680-5916Email: [email protected]
 
 #CJ
$142,100 - $192,850 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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