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Contact Administrator Jobs (NOW HIRING)

O'Reilly Auto Parts

The Sr Application Administrator ensures the operational health, security, availability, performance, and reliability of the enterprise contact center environment. This role owns end-to-end ...

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How much do contact administrator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for contact administrator in the United States is $21.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $24.28 per hour, depending on experience, location, and employer.

What is a contact administrator?

Contact Administrators are professionals responsible for managing and maintaining contact information within an organization. They oversee contact databases, ensure data accuracy, and handle the distribution of contact details to relevant teams. Their duties may also include setting permissions for who can access or edit contact information, as well as troubleshooting issues related to contact management systems. Contact Administrators play a crucial role in ensuring effective internal and external communication by keeping contact data organized and up to date.

What are the key skills and qualifications needed to thrive as a contact administrator?

To thrive as a Contact Administrator, you need strong organizational skills, attention to detail, and experience with contract management, often supported by a degree in business administration or a related field. Familiarity with contract management software, document tracking systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and negotiation skills help you coordinate with stakeholders and resolve issues efficiently. These skills are vital to ensure contracts are accurately managed, deadlines are met, and compliance is maintained within the organization.

What are some common challenges faced by contact administrators and how can they be managed effectively?

Contact Administrators often face challenges such as managing a high volume of inquiries, maintaining accurate and up-to-date records, and ensuring timely communication between internal teams and external contacts. Staying organized through the use of customer relationship management (CRM) systems and developing efficient workflows can help mitigate these issues. Additionally, strong attention to detail and clear communication skills are essential for handling sensitive information and meeting deadlines. Collaborating closely with team members and seeking regular feedback can further enhance efficiency and job satisfaction in this role.

What is the difference between Contact Administrator vs Customer Service Representative?

AspectContact AdministratorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require administrative certificationsHigh school diploma; customer service training often preferred
Work EnvironmentOffice setting, handling administrative tasks and internal communicationsCall centers, retail, or office environments assisting customers
Employer & Industry UsageBusinesses, government agencies, organizations managing internal contactsRetail, telecom, hospitality, and service industries

While both roles involve communication, a Contact Administrator primarily manages internal contacts and administrative tasks, whereas a Customer Service Representative interacts directly with customers to resolve issues and provide support. The roles differ mainly in their focus and work environment, but both require strong communication skills and basic administrative or customer service training.

Is contact administration a good career?

A career as a contact administrator involves managing communication channels, maintaining records, and coordinating between departments or clients. It typically requires strong organizational and communication skills and may involve working with customer management software. The role can offer stable employment and opportunities for advancement in administrative or customer service fields.
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Contact Administrator jobs near you
Infographic showing various Contact Administrator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, 1% Temporary, and 6% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $45,412 per year, or $21.8 per hour.

RN House Supervisor Full Time Nights

Mckinney, TX • On-site

Methodist McKinney Hospital
Health Care and Social Assistance • 201 - 500 employees
Learn more about Methodist McKinney Hospitalexternal

Full-time

Re-posted 27 days ago

Job description

QUALIFICATIONS
  • Licensure as a Registered Nurse
  • Minimum of 5 years in acute care hospital services
  • House supervisory or charge nurse experience required
  • Critical care experience preferred
  • BLS & ACLS & PALS

RESPONSIBILITIES:
  • Monitors and maintains unit compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety.
  • Maintains current license and knowledge of nursing care requirements for patients in the hospital. Assesses need for personal growth and development and takes the initiative in seeking opportunities to meet need.
  • Fosters a service which is consistent with the patient care beliefs and shared management philosophy of the hospital.
  • Consults with patients/families through primary nurse request, direct family request, and/or direct assessment of patient/family response to hospitalization.
  • Effectively communicates departmental, organization, and industry information to staff.
  • Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
  • Provides leadership, direction, mentorship, and support to the patient care team. Acts as point of contact for all transfers and admissions.
  • Demonstrates an expert level of clinical competency as to serve as a clinical resource and acts as a competency validator as outlined in unit specific competency assessment plan.
  • Ensures appropriate staffing levels to provide safe patient care are maintained.
  • Assists in providing effective distribution and utilization of personnel with particular emphasis on staffing for nursing areas.
  • Manages the resolution of issues that arise during the course of the shift. Executes decisions in the absence of the hospital administration. Determines need to contact Administrator on Call. Coordinates with Chief Nursing Officer and unit managers as indicated.
  • Evaluates issues and identifies trends. Communicates trends to hospital leadership and collaborates on problem solving to address trended issues.
  • Serves as the leader of the hospital safety plan in the absence of hospital administrators and other leaders. Includes coordinating the response to reported incidents including employee injuries.
  • Monitors and evaluates clinical standards within the Hospital.
  • Serves as clinical support for Emergency Department, Inpatient and ICU as needed (may require direct patient care assignment).
  • Ensures that age and culturally appropriate care is given.
  • Follow Stand Precautions using personal protective equipment as required for procedures.

PHYSICAL DEMANDS
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
  • The employee must be able to life and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis.
  • The employee must be able to stand and/or walk at least five hours per day.#100

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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