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Consumer Service Consultant Jobs (NOW HIRING)

Gibson

Consumer Service Representative

Nashville, TN · On-site

$15.50 - $21/hr

Consumer Service Representative The Consumer Service Representative is responsible for creating ... Experience developing and managing relationships (CRM) * Consultative, problem-solving skills

CHAPMAN AUTO GROUP

Service Consultant

Philadelphia, PA · On-site

$85K - $130K/yr

Description Overview Chapman Ford Philadelphia is looking for a WORLD CLASS SERVICE Consultant to ... Meet requirements of the state and federal law for automobile repair and consumer protection.

GTA

Service Consultant

Dededo, GU · On-site

We support both consumer and commercial customers across multiple communication platforms ... As a Service Consultant, you'll go the extra mile to ensure customers receive the support they need.

GTA Teleguam

Service Consultant

GU · On-site

We support both consumer and commercial customers across multiple communication platforms ... As a Service Consultant, you'll go the extra mile to ensure customers receive the support they need.

Rogers-Dabbs Chevrolet

Service Consultant

Brandon, MS · On-site

We are seeking a Service Consultant with excellent customer service skills and a winning attitude ... In this role, you will be the liason between the technician and the consumer. High energy, time ...

Rogers-Dabbs Chevrolet

Service Consultant

Brandon, MS · On-site

We are seeking a Service Consultant with excellent customer service skills and a winning attitude ... In this role, you will be the liason between the technician and the consumer. High energy, time ...

Rogers-Dabbs Chevrolet

Service Consultant

Brandon, MS · On-site

We are seeking a Service Consultant with excellent customer service skills and a winning attitude ... In this role, you will be the liason between the technician and the consumer. High energy, time ...

Circana

Client Service Consultant - Remote US

$20.25 - $25/hr

Client Service Consultant Let's be unstoppable together ... Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods ...

Circana

Client Service Consultant - Remote US

$20.25 - $25/hr

Client Service Consultant Let's be unstoppable together ... Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods ...

Manhattan Associates

Services Consultant

Atlanta, GA · Hybrid

Every day, our supply chain commerce technology connects two billion people to 20 billion consumer ... life sciences, logistics service providers and retail * Understand the client's business ...

Manhattan Associates

Services Consultant

Atlanta, GA · On-site

Every day, our supply chain commerce technology connects two billion people to 20 billion consumer ... life sciences, logistics service providers and retail * Understand the client's business ...

Manhattan Associates

Services Consultant

Atlanta, GA · On-site

Every day, our supply chain commerce technology connects two billion people to 20 billion consumer ... life sciences, logistics service providers and retail. * Understand the client's business ...

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Consumer Service Consultant information

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$10

$47

$97

How much do consumer service consultant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for consumer service consultant in the United States is $47.35, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $66.35 per hour, depending on experience, location, and employer.

What cities are hiring for Consumer Service Consultant jobs?

Cities with the most Consumer Service Consultant job openings:

What states have the most Consumer Service Consultant jobs?

States with the most job openings for Consumer Service Consultant jobs include:

What are popular job titles related to Consumer Service Consultant jobs?

For Consumer Service Consultant jobs, the most frequently searched job titles are:

Consumer Service Representative

Nashville, TN • On-site

Gibson
See more jobs at Gibsonexternal

$15.50 - $21/hr

Other

Re-posted 28 days ago

Job description

Consumer Service Representative

The Consumer Service Representative is responsible for creating consumer loyalty by providing superior service to our fans by building strong relationships, consulting on opportunities and issues, and proactively solving problems. This position ensures we fulfil our service mission by providing the level of consumer service that Gibson is known for.

Essential Functions
  • Create loyalty by building relationships with fans that are proactive, anticipatory, and consultative.
  • Provide superior service to fans by using service skills via phone, email, chat, and social channels.
  • Assist consumers with inquiries regarding existing and new Gibson products, including pre- and post-sale inquiries, through accurate, comprehensive, and timely communication.
  • Resolve product or service issues by clarifying the issue; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Assist consumers and external service providers with product service support which will include product troubleshooting, providing warranty replacement parts, making referrals for repairs, and arrangements for factory service or product replacement.
  • Other duties as assigned.
Required Skills/Abilities/Experience
  • Demonstrate empathy for fans while acknowledging and addressing differences in a productive manner.
  • Experience developing and managing relationships (CRM)
  • Consultative, problem-solving skills
  • Exceptional communication skills with an ability to manage consumer interactions.
  • Demonstrated accountability for delivering results
  • Outstanding organizational and follow-up skills
  • Must be able to manage multiple issues simultaneously, and organize workload to meet timelines in a fast-paced environment
  • Solid interpersonal skills with proven ability to develop and maintain effective relationships at all levels of the organization
Required Education and Experience
  • Proven success in delivering superior customer service with 2+ years' experience in service centers, music stores, or other specialty retail experiences.
  • High School Diploma or equivalent required. College degree preferred.
Essential Knowledge
  • Working knowledge of guitars and accessories, amplifiers, and professional and consumer audio equipment
  • Experienced in Microsoft Word, Excel, and Outlook
  • Salesforce service cloud
  • Project management skills combined with ability to work as part of a team
Personal Qualities
  • Passionate about working and winning in a team environment.
  • Results oriented and driven, with a track record for exceeding expectations
  • Flexibility to adapt quickly to changing circumstances. Able to proactively question and challenge to prioritize and identify solutions in timely manner
  • Clear and logical thinker
  • Relish working in a company with a diverse, challenging, and fast paced environment
Travel Requirements
  • This position is mostly office based, but infrequent travel to and between the company's manufacturing and sales locations may be required (5-10%).
Physical Demands
  • Mobility to work in typical office and field (warehouse/production) settings and use standard office equipment. Strength to lift and carry up to 25 pounds.

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