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Consumer Protection Jobs in Boston, MA (NOW HIRING)

Socket.dev

Community Manager, Consumer

Boston, MA · On-site

$83 - $133/hr

Define and protect a consumer brand voice that is separate from Toast's restaurant-facing B2B brand, tuned to everyday diners rather than operators. * Partner closely with Brand, B2B Social, Comms ...

New

Toast

Community Manager, Consumer

Boston, MA · On-site

Define and protect a consumer brand voice that is separate from Toast's restaurant-facing B2B brand, tuned to everyday diners rather than operators. * Partner closely with Brand, B2B Social, Comms ...

Toast

Community Manager, Consumer

Boston, MA · On-site

Define and protect a consumer brand voice that is separate from Toast's restaurant-facing B2B brand, tuned to everyday diners rather than operators. * Partner closely with Brand, B2B Social, Comms ...

Zwicker & Associates, P.C.

Collections Specialist

Andover, MA · On-site

$18.75 - $25.25/hr

Comply with FDCPA and state consumer protection laws * Other duties as assigned Requirements * Above-average administrative and phone skills * Debt collectors must have strong negotiation skills

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All JobsConsumer Protection JobsConsumer Protection Jobs in Boston, MA

Consumer Protection information

See Boston, MA salary details

$26.6K

$50.6K

$76.6K

How much do consumer protection jobs pay per year?

As of Sep 4, 2026, the average yearly pay for consumer protection in Boston, MA is $50,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $65,700.00 per year, depending on experience, location, and employer.

What is a consumer protection?

A Consumer Protection job involves enforcing laws and regulations to safeguard consumers from unfair, deceptive, or fraudulent business practices. Professionals in this field investigate complaints, educate consumers about their rights, and ensure businesses comply with consumer protection laws. They may work for government agencies, nonprofits, or private organizations. Their goal is to promote fair trade, transparency, and ethical business practices to protect consumers from harm.

What are the typical daily responsibilities of a consumer protection professional?

Consumer Protection professionals typically investigate consumer complaints, analyze potential violations of consumer laws, and communicate with businesses and the public to resolve disputes. Their day often includes reviewing documents, conducting interviews, preparing reports or recommendations, and sometimes providing educational outreach to prevent future issues. Collaboration with legal teams, government agencies, and sometimes advocacy groups is common to ensure thorough investigations and fair outcomes. This role is essential for safeguarding consumer interests and maintaining compliance with applicable regulations.

What are the key skills and qualifications needed to thrive in the consumer protection position, and why are they important?

To excel in Consumer Protection, a candidate should have strong analytical skills, knowledge of relevant consumer laws and regulations, and typically a degree in law, public policy, or a related field. Familiarity with case management systems, legal research databases, and reporting tools like Microsoft Office is often required. Excellent communication, negotiation, and problem-solving abilities help professionals advocate effectively for consumers and navigate complex scenarios. These skills are crucial for ensuring that consumer rights are upheld and violations are addressed efficiently within regulatory frameworks.

How do you become a consumer protection professional?

To become a consumer protection professional, typically a bachelor's degree in law, public policy, or a related field is required. Relevant skills include knowledge of consumer rights, regulatory laws, and strong communication abilities; some roles may also require certification or experience in legal or regulatory environments.

What are popular job titles related to Consumer Protection jobs in Boston, MA?

For Consumer Protection jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Consumer Protection jobs in Boston, MA look for?

The top searched job categories for Consumer Protection jobs in Boston, MA are:

Consumer Protection jobs near you
Infographic showing various Consumer Protection job openings in Boston, MA as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, and 5% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $50,560 per year, or $24.3 per hour.

Legal Counsel, Privacy & Product

Material Bank

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Material Bank is the world's largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials.

Material Bank is seeking a senior Privacy & Product Counsel to join our Legal team as the company's second lawyer. This is a builder's role with significant ownership and visibility across the organization. You'll advise the business on a broad range of legal matters, with particular focus on the questions that arise where product, data, privacy, marketing, and commercial partnerships meet.

You'll partner closely with Product, Engineering, Design, Marketing, Sales, People, and other teams to help the company move quickly while managing legal and regulatory risk thoughtfully. You'll also help build the processes, templates, playbooks, and systems that allow a small legal team to scale effectively.

This role suits someone who combines strong legal judgment with a practical, business-oriented mindset. You're comfortable working outside your immediate area of expertise, prioritizing in a fast-moving environment, and finding solutions where the answer isn't always obvious. This role will be based in Eastern Timezone with a strong preference to those located near Boston, NYC, or Boca Raton. 

What you'll do

  • Lead Material Bank's data privacy strategy and compliance efforts (e.g., CCPA, GDPR, and emerging U.S. and international privacy regimes), including owning our privacy notices, advising on data collection, use, retention, and handling practices, conducting privacy impact assessments, and supporting incident response protocols.
  • Partner with Product, Engineering, and Design teams throughout the product development lifecycle to provide practical legal guidance on new products and features, consent workflows, data collection mechanisms, user agreements, and regulatory requirements.
  • Advise the Marketing team on consumer protection, advertising, endorsements, promotions, CAN-SPAM, TCPA, FTC guidance, and other customer-facing legal requirements.
  • Draft, review, and negotiate a broad range of commercial agreements, including customer and vendor agreements, data processing terms, NDAs, marketing and sponsorship agreements, technology agreements, and strategic partnership arrangements.
  • Help build and improve legal operations, including template and playbook development, contract management, legal intake, knowledge management, workflows, automation, and internal processes.
  • Leverage AI and legal technology to automate repetitive work, improve legal service delivery, and help the Legal team scale.
  • Provide practical legal guidance on matters outside your core areas of expertise, which may include corporate transactions, employment matters, intellectual property and trademark issues, disputes, etc.

What you'll bring

Required:

  • JD from an accredited law school and active bar membership in good standing in at least one U.S. jurisdiction, or eligibility to register as in-house counsel where required.
  • 5+ years of relevant legal experience, including meaningful in-house experience (ideally at a high-growth technology company).
  • Strong substantive experience in data privacy and product counseling.
  • Working experience in marketing/consumer protection and commercial contracts.
  • Strong legal judgment and the ability to translate complex legal requirements into clear, practical business guidance.
  • Experience operating in resource-constrained or fast-moving environments where prioritization, judgment, and adaptability are essential.
  • Curiosity, adaptability, and comfort taking ownership of matters that may fall outside your existing expertise.

Preferred:

  • Startup and Lawfirm experience 
  • CIPP/US, CIPP/E, or another privacy certification, but equivalent substantive experience is equally valued.
  • Experience building or scaling legal processes, templates, playbooks, contract management systems, or other legal operations infrastructure.
  • Comfort using AI-assisted legal tools and a bias toward automating repetitive work.

What you'll get from us:

  • Our people: We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution.
  • Relaxation and Celebrations: Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). 
  • Health Benefits: We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. 
  • Plan for your Retirement: 401(k) eligible after your first 90 day's employed!
  • Giving Back: We sponsor multiple events throughout the year to help out our communities. 
  • Growth: We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! 
  • Flexible Work Schedules: With business units and employees across the globe, Material Technologies has embraced a hybrid  working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both.  

Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.