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Consumer Protection Jobs in Boston, MA (NOW HIRING)

Advise on a broad range of legal subject areas relevant to Instagram, including privacy, data protection, consumer protection, intellectual property, advertising law, platform integrity, and emerging ...

Attorney

Stoneham, MA ยท On-site

$75K - $85K/yr

... 93A consumer protection claims, labor and employment matters, and personal injury cases.The ideal candidate is a motivated attorney with strong legal research, writing, and advocacy skills who ...

Consumer Underwriter III

Canton, MA ยท On-site

$34.65 - $36.95/hr

Reporting to the VP, Consumer Lending, you'll independently underwrite complex direct and indirect ... origin, or protected veteran status and will not be discriminated against on the basis of ...

Compliance Officer

Canton, MA ยท On-site

$115K - $135K/yr

... consumer protection laws, regulatory requirements, and internal policies across lending, deposit operations, marketing, and other business functions. You'll serve as a trusted advisor to business ...

Showing results 21-40

Consumer Protection information

See Boston, MA salary details

$26.6K

$50.6K

$76.6K

How much do consumer protection jobs pay per year?

As of Aug 22, 2026, the average yearly pay for consumer protection in Boston, MA is $50,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $65,700.00 per year, depending on experience, location, and employer.

What is a consumer protection?

A Consumer Protection job involves enforcing laws and regulations to safeguard consumers from unfair, deceptive, or fraudulent business practices. Professionals in this field investigate complaints, educate consumers about their rights, and ensure businesses comply with consumer protection laws. They may work for government agencies, nonprofits, or private organizations. Their goal is to promote fair trade, transparency, and ethical business practices to protect consumers from harm.

What are the typical daily responsibilities of a consumer protection professional?

Consumer Protection professionals typically investigate consumer complaints, analyze potential violations of consumer laws, and communicate with businesses and the public to resolve disputes. Their day often includes reviewing documents, conducting interviews, preparing reports or recommendations, and sometimes providing educational outreach to prevent future issues. Collaboration with legal teams, government agencies, and sometimes advocacy groups is common to ensure thorough investigations and fair outcomes. This role is essential for safeguarding consumer interests and maintaining compliance with applicable regulations.

What are the key skills and qualifications needed to thrive in the consumer protection position, and why are they important?

To excel in Consumer Protection, a candidate should have strong analytical skills, knowledge of relevant consumer laws and regulations, and typically a degree in law, public policy, or a related field. Familiarity with case management systems, legal research databases, and reporting tools like Microsoft Office is often required. Excellent communication, negotiation, and problem-solving abilities help professionals advocate effectively for consumers and navigate complex scenarios. These skills are crucial for ensuring that consumer rights are upheld and violations are addressed efficiently within regulatory frameworks.

How do you become a consumer protection professional?

To become a consumer protection professional, typically a bachelor's degree in law, public policy, or a related field is required. Relevant skills include knowledge of consumer rights, regulatory laws, and strong communication abilities; some roles may also require certification or experience in legal or regulatory environments.

What are popular job titles related to Consumer Protection jobs in Boston, MA?

For Consumer Protection jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Consumer Protection jobs in Boston, MA look for?

The top searched job categories for Consumer Protection jobs in Boston, MA are:

Infographic showing various Consumer Protection job openings in Boston, MA as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 74% Physical, 2% Hybrid, and 24% Remote job distribution, with an average salary of $50,560 per year, or $24.3 per hour.

ADMINISTRATIVE COORDINATOR | Consumer Advocacy & Response Division

Northern Essex Community College

Boston, MA โ€ข On-site

$59K/yr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Administrative Coordinator

Attorney General Andrea Joy Campbell is looking for a highly motivated individual to assist with the processing and assignment of consumer intakes received by the Consumer Advocacy & Response Division (CARD). CARD receives and reviews complaints, advocates on behalf of Massachusetts consumers, and implements settlements entered into by the Attorney General's Office (AGO) in various areas relating to the Office's consumer protection efforts, including: debt collection, mortgage lending and servicing, housing, automobile sales and lending, utilities, and professional services. The Division also provides referrals and other assistance to consumers, performs research, engages in community outreach, and participates in public education trainings.

Primary Duties: The Administrative Coordinator enters incoming correspondence into the AGO's record system and sends outgoing correspondence in response to inquiries from the public. Duties include:

  • Enter and validate consumer complaint data into the AGO's record system.
  • Prepare and process letters in response to consumer complaints.
  • Support the collection, review, and response to requests for records under the public records laws.
  • Greet members of the public that visit the AGO's Boston office.
  • Provide general administrative support to the office including processing mail.
  • Perform other duties as assigned.

Position Type: Full-Time/ Non-Exempt Salary: $59,513

To apply for this position: Please visit the Employment and Recruitment Portal of the Attorney General's Office at BambooHR and apply directly. Applications submitted via MassCareers website are not received. You will be asked to submit a cover letter and resume when applying for this position. The application deadline is August 17, 2026 at 5:00 PM (ET). Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2932. Do not select MassCareers "apply online" option to apply for this position. Applications submitted via this MassCareers website are not received by our Office. Inquiries regarding position & status may be made to: Isabel Silva, Managing Administrative Assistant Public Protection and Advocacy Bureau (617) 963-2922.

Position Requirements: Bachelor's degree or related education and/or experience, preferred. Demonstrated interest in public service work and ability to build rapport with people from different ethnic, cultural, and economic backgrounds. Excellent computer and technical skills. Proficiency with Microsoft PowerPoint, Outlook, and Excel; knowledge of SharePoint, preferred. Ability to handle multiples tasks, meet deadlines, and approach workflows systemically. Exceptional organizational and time management skills. Ability to work effectively both independently and collaboratively. Fluency in Spanish, Portuguese, Haitian Creole, or other languages, preferred. The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful and inclusive work environment. The Attorney General's Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General's Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.

Official Title: Administrative Coordinator

Primary Location: United States-Massachusetts-Boston-1 Ashburton Place

Job: Unclassified

Agency: Office of the Attorney General

Schedule: Full-time

Shift: Day

Job Posting: Aug 3, 2026, 9:34:22 PM

Number of Openings: 1