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Consumer Protection information

See Massachusetts salary details

$26.8K

$50.8K

$77K

How much do consumer protection jobs pay per year?

As of Sep 2, 2026, the average yearly pay for consumer protection in Massachusetts is $50,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $66,100.00 per year, depending on experience, location, and employer.

What is a consumer protection?

A Consumer Protection job involves enforcing laws and regulations to safeguard consumers from unfair, deceptive, or fraudulent business practices. Professionals in this field investigate complaints, educate consumers about their rights, and ensure businesses comply with consumer protection laws. They may work for government agencies, nonprofits, or private organizations. Their goal is to promote fair trade, transparency, and ethical business practices to protect consumers from harm.

What are the typical daily responsibilities of a consumer protection professional?

Consumer Protection professionals typically investigate consumer complaints, analyze potential violations of consumer laws, and communicate with businesses and the public to resolve disputes. Their day often includes reviewing documents, conducting interviews, preparing reports or recommendations, and sometimes providing educational outreach to prevent future issues. Collaboration with legal teams, government agencies, and sometimes advocacy groups is common to ensure thorough investigations and fair outcomes. This role is essential for safeguarding consumer interests and maintaining compliance with applicable regulations.

What are the key skills and qualifications needed to thrive in the consumer protection position, and why are they important?

To excel in Consumer Protection, a candidate should have strong analytical skills, knowledge of relevant consumer laws and regulations, and typically a degree in law, public policy, or a related field. Familiarity with case management systems, legal research databases, and reporting tools like Microsoft Office is often required. Excellent communication, negotiation, and problem-solving abilities help professionals advocate effectively for consumers and navigate complex scenarios. These skills are crucial for ensuring that consumer rights are upheld and violations are addressed efficiently within regulatory frameworks.

How do you become a consumer protection professional?

To become a consumer protection professional, typically a bachelor's degree in law, public policy, or a related field is required. Relevant skills include knowledge of consumer rights, regulatory laws, and strong communication abilities; some roles may also require certification or experience in legal or regulatory environments.

What are popular job titles related to Consumer Protection jobs in Massachusetts?

For Consumer Protection jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Consumer Protection jobs in Massachusetts look for?

The top searched job categories for Consumer Protection jobs in Massachusetts are:

What cities in Massachusetts are hiring for Consumer Protection jobs?

Cities in Massachusetts with the most Consumer Protection job openings:

Consumer Protection jobs near you
Infographic showing various Consumer Protection job openings in Massachusetts as of August 2026, with employment types broken down into 78% Full Time, 16% Part Time, and 6% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $50,826 per year, or $24.4 per hour.

ASSISTANT ATTORNEY GENERAL | Consumer Protection Division

Commonwealth of Massachusetts

Boston, MA • On-site

$88 - $131/hr

Other

Posted 15 days ago

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - ASSISTANT ATTORNEY GENERAL | Consumer Protection Division (260005OF)

Job Description

ASSISTANT ATTORNEY GENERAL | Consumer Protection Division - ( 260005OF )

Description

Attorney General Andrea Joy Campbell seeks a highly motivated attorney to join her Office’s Consumer Protection Division as an Assistant Attorney General. The Division enforces the Massachusetts Consumer Protection Act (M.G.L. c. 93A) and seeks to protect consumers from abusive practices in debt collection, automobile sales, mortgage lending, and student lending, among many other areas. Racial justice is a strategic priority of the Office, and we aim to serve the most vulnerable consumers in the Commonwealth.

Primary Duties: The Assistant Attorney General (AAG) in the Consumer Protection Division will initially join a team in pursuing major litigation involving social media platforms and children. In the longer term, the AAG will be responsible for identifying problematic business practices that negatively impact consumers, evaluating their suitability for enforcement, and ultimately, investigating and litigating civil actions on behalf of the Commonwealth, where appropriate. The AAG will be expected to develop and implement concrete strategies for remedying industrywide consumer abuses and may also have the opportunity to participate in legislative and regulatory policy development at both the state and federal levels.

Position Type: Full-Time / Exempt. Our current hybrid model includes some remote workdays for most

Location: This position may be based in the Boston Office, Springfield Regional Office, New Bedford Regional Office, or Worcester Regional Office. Office location will be determined based on the candidate’s expressed preference and space availability. For a candidate based in the Springfield, Worcester, or New Bedford Office, travel to the AGO’s Boston office is expected for relevant work matters, including trials.

Salary: $87,500 to $130,595, commensurate with JD year.

The application deadline is September 7, 2026 at 5:00 PM (ET).

Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2932.

Inquiries regarding position & status may be made to Consumer Protection Division (617) 963-2492.

Qualifications
  • Must be a member of the Massachusetts Bar.
  • At least three (3) years of prior complex litigation or equivalent legal experience preferred.
  • Ability to integrate new and complicated subject areas.
  • Excellent formal and informal writing, legal analysis, negotiation, oral advocacy skills.
  • Ability to analyze and explain complex data.
  • Ability to work both independently and as part of a team.
  • Commitment to practicing law in the public interest.
  • Fluency in Spanish, Portuguese, or other languages preferred.

The successful applicant will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful and inclusive work environment.

The Attorney General’s Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General’s Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.

Primary Location Job

Job: Unclassified

Agency

Agency: Office of the Attorney General

Schedule

Schedule: Full-time

Shift

Shift: Day

Job Posting

Job Posting: Aug 17, 2026, 5:00:22 PM

Number of Openings

Number of Openings: 1

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