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Consumer Finance information

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$21K

$53.4K

$93.5K

How much do consumer finance jobs pay per year?

As of Sep 8, 2026, the average yearly pay for consumer finance in the United States is $53,410.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $60,000.00 per year, depending on experience, location, and employer.

What is consumer finance?

Consumer finance refers to the range of financial products and services that are offered to individual consumers, such as personal loans, credit cards, mortgages, and auto loans. These products help people manage their personal finances, make major purchases, and handle unexpected expenses. Consumer finance professionals often work in banks, credit unions, and specialized lending institutions to assess creditworthiness, explain terms, and assist clients with responsible borrowing and repayment. The industry is regulated to ensure fair lending practices and protect consumers from predatory lending.

What are the key skills and qualifications needed to thrive in consumer finance?

To thrive in Consumer Finance, you need a solid understanding of financial products, credit analysis, and regulatory compliance, often backed by a degree in finance or a related field. Familiarity with financial analysis tools, credit scoring systems, and CRM software is typically required. Strong interpersonal skills, attention to detail, and ethical judgment help professionals build trust and effectively serve clients. These competencies are essential for making sound financial decisions, managing risk, and fostering positive customer relationships in a highly regulated industry.

What are some common challenges faced by professionals in consumer finance, and how can they be addressed?

Professionals in consumer finance often encounter challenges such as staying compliant with evolving regulations, managing high volumes of customer inquiries, and handling sensitive financial data securely. Adapting to frequent changes in lending policies and technologies also requires ongoing learning. Addressing these challenges typically involves proactive communication, regular training on compliance and data security, and close collaboration with legal and IT teams to ensure best practices are followed.

What is the role of consumer finance?

Consumer finance professionals manage financial products and services that help individuals borrow, save, and invest money, such as loans, credit cards, and personal banking. They analyze customer needs, assess creditworthiness, and ensure compliance with financial regulations, often using tools like financial software and credit reports. The role requires strong analytical skills and knowledge of financial regulations to support consumers' financial well-being.
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What cities are hiring for Consumer Finance jobs?

Cities with the most Consumer Finance job openings:

What states have the most Consumer Finance jobs?

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What job categories do people searching Consumer Finance jobs look for?

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Consumer Finance jobs near you
Infographic showing various Consumer Finance job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 93% Full Time, 4% Part Time, and 2% Contract. Highlights an 79% Physical, 6% Hybrid, and 15% Remote job distribution, with an average salary of $53,410 per year, or $25.7 per hour.

Manager, Consumer Finance

Ashley Global Retail, LLC

Tampa, FL • On-site

Full-time

Re-posted 16 days ago

Key responsibilities

  • Build and maintain relationships with consumer finance and payment vendors, aligning activities with program goals.

  • Develop and execute marketing strategies to increase cardholder acquisition, boost repeat purchases, and improve customer retention.

  • Own the development, monitoring, and optimization of performance reports and KPIs for online and in-store consumer finance programs.

Ashley Furniture rating

6.1

Company rating: 6.1 out of 10

Based on 294 frontline employees who took The Breakroom Quiz

39th of 52 rated furniture manufacturers

Job description

Consumer Finance Program Manager
Build and Lead the Future of Consumer Financing at Ashley
Ashley Furniture Industries, the world's largest manufacturer of home furnishings, is seeking a Consumer Finance Program Manager to own and optimize our in-store and online consumer financing and payment programs.
In this highly visible role, you will be the primary liaison between Ashley and our finance/payment vendors, leading strategy, execution, and performance for programs that directly impact customer acquisition, repeat purchases, and overall sales growth.
If you love combining vendor management, marketing strategy, analytics, and cross-functional leadership, this is a great opportunity to make a measurable impact at scale.
What You'll Do
Vendor Relationship Management
  • Build and maintain strong relationships with consumer finance and payment vendors.
  • Align vendor activities with Ashley's program goals, brand standards, and growth objectives.

Strategic Marketing & Program Growth
  • Develop and execute marketing strategies with finance partners to:

    • Increase cardholder acquisition
    • Boost repeat purchase behavior
    • Improve customer retention

  • Collaborate on promotions, offers, and campaigns that support consumer financing adoption.

Business Ownership & Cross-Functional Leadership
  • Serve as the business owner for Consumer Finance across all related IT projects for online and in-store.
  • Partner closely with IT, Sales, Marketing, E-Commerce, and Operations to launch new features, offers, and payment options.
  • Lead cross-functional projects from concept through implementation.

Analytics & Performance Management
  • Own the development and maintenance of Power BI dashboards and related reporting for all consumer finance programs.
  • Monitor daily performance for online and in-store programs to track KPIs and adoption.
  • Identify opportunities for optimization and implement data-driven changes.

Training & Enablement
  • Oversee consumer finance training in partnership with external vendors and internal training teams.
  • Ensure all training content, tools, and resources are accurate, current, and easy to use for store and call-center teams.

Payment Innovation & Wallet Expansion
  • Identify and evaluate new payment solutions (BNPL, alternative payments, digital wallets, etc.) for online and in-store channels.
  • Lead onboarding and integration of new payment types, including go-to-market plans and internal rollout strategies.

Other Responsibilities
  • Maintain reliable attendance and actively participate in meetings and training.
  • Assist in training others and provide backup as needed.
  • Complete special projects and other assignments as requested.
  • Demonstrate Ashley's Core and Growth Values in all aspects of the role.

What You'll Need
Education
  • Bachelor's Degree in Marketing, Finance, Business Administration, or related field
    - or equivalent work experience - Required

Experience
  • 5+ years experience in consumer finance, marketing strategy, or closely related roles - Required
  • Experience working with finance/payment vendors and/or retail credit programs is highly preferred.

Skills & Abilities
  • Strong attention to detail and follow-through
  • Excellent verbal and written communication and interpersonal skills
  • Demonstrated ability to work independently and in cross-functional teams
  • Strong analytical and problem-solving capabilities
  • Ability to manage multiple projects and deadlines in a fast-paced environment
  • Proficient in Microsoft Office Suite and data visualization tools (Power BI, Tableau)
  • Comfortable working with document management and reporting systems
  • Agile and adaptable-can pivot quickly when priorities or direction change
  • Professional, customer-focused demeanor with the ability to handle complex vendor/customer issues
  • Commitment to confidentiality, ethics, integrity, and trust

Schedule & Travel
  • Occasional domestic travel to vendors, field locations, or corporate meetings
  • Flexible and willing to work extended hours when necessary during launches, peak campaigns, or project milestones

If you're ready to own and grow consumer finance programs at scale-and you thrive at the intersection of strategy, analytics, and execution-we'd love to hear from you.
Apply today to join Ashley Furniture Industries as our next Consumer Finance Program Manager.
Ashley Furniture Industries is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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