ZipRecruiter

Log In

1

Consumer Cellular Customer Service Jobs in Michigan

Chelsea State Bank

Customer Service Representative

Chelsea, MI · On-site

$15.25 - $20.50/hr

Customer Service Representative Provides a complete range of customer services at the financial institution, including opening both business and consumer accounts. Provides a variety of customer ...

Chelsea State Bank

Customer Service Representative

Dexter, MI · On-site

$15.25 - $20.75/hr

Customer Service Representative Provides a complete range of customer services at the financial institution, including opening both business and consumer accounts. Provides a variety of customer ...

New

BCForward

Customer Service Resp

Farmington Hills, MI · On-site

$20 - $21/hr

Approximately 5 weeks Payrate:$21/hr on w2 Consumer Contact Center Professional I Workers will be ... Educates the customer about Bank products and services. GENERAL FUNCTION: Handles telephone calls ...

next page

Showing results 1-20

All JobsConsumer Cellular Customer Service JobsConsumer Cellular Customer Service Jobs in Michigan

Consumer Cellular Customer Service information

See Michigan salary details

$8

$15

$20

How much do consumer cellular customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for consumer cellular customer service in Michigan is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $16.78 per hour, depending on experience, location, and employer.

What is a Consumer Cellular Customer Service?

A Consumer Cellular Customer Service job involves assisting customers with their wireless accounts, troubleshooting issues, and answering questions about plans, billing, and devices. Representatives typically handle phone calls, emails, or online chats to provide excellent customer support. Strong communication skills and a customer-focused attitude are essential. The role may be remote or in a call center, depending on the company’s setup.

Is Consumer Cellular customer service a good company to work for?

Consumer Cellular customer service roles are generally considered to offer a supportive work environment with flexible schedules and training opportunities. Employees often cite positive management and a focus on customer satisfaction, though experiences can vary by location and position. It is important to review specific job postings and company reviews for detailed insights.

Does Consumer Cellular have remote jobs?

Consumer Cellular Customer Service positions can be available as remote jobs, especially for roles involving phone or online support. Candidates typically need good communication skills, a quiet work environment, and sometimes specific technical requirements. Availability of remote work may vary based on the company's current staffing needs.

What does a Consumer Cellular Customer Service do?

As a Consumer Cellular Customer Service representative, your workday generally involves assisting customers via phone, email, or chat with questions about billing, service plans, and technical support. You'll handle a steady flow of inquiries, track each interaction using CRM software, and often collaborate with your teammates or supervisors to resolve more complex issues. The role is typically structured with set shifts, and you’ll benefit from a supportive team environment where experienced colleagues and managers are available to lend assistance. Most days are fast-paced, offering valuable experience in communication and customer care, as well as opportunities for skill development and career advancement within the company.

What are the key skills and qualifications needed to thrive in the Consumer Cellular Customer Service position?

To thrive as a Consumer Cellular Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic computer proficiency are typically needed for this role. Patience, active listening, and a calm demeanor when assisting customers are crucial soft skills. These capabilities ensure that representatives can efficiently resolve customer issues, provide excellent service, and maintain customer satisfaction.

What are the most commonly searched types of Consumer Cellular Customer Service jobs in Michigan? The most popular types of Consumer Cellular Customer Service jobs in Michigan are:
What are popular job titles related to Consumer Cellular Customer Service jobs in Michigan? For Consumer Cellular Customer Service jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Consumer Cellular Customer Service jobs in Michigan look for? The top searched job categories for Consumer Cellular Customer Service jobs in Michigan are:
What cities in Michigan are hiring for Consumer Cellular Customer Service jobs? Cities in Michigan with the most Consumer Cellular Customer Service job openings:
Consumer Cellular Customer Service jobs near you
Infographic showing various Consumer Cellular Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,210 per year, or $15 per hour.

Retail Store Manager - Portage, MI

Consumer Cellular

Portage, MI • On-site

$74K - $78K/yr

Full-time

Posted 25 days ago

Consumer Cellular rating

7.9

Company rating: 7.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

30th of 97 rated telecommunications companies

Job description

Our Commitment to You
At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it.
All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at talentacquisition@consumercellular.com.
At Consumer Cellular we are redefining Retail!
At Consumer Cellular, we're on a mission to be the most beloved wireless company in the nation, and that starts with strong, inspiring leaders.
As a Store Manager, you won't just run a store, you'll lead it. You'll set the tone, build a high-performing team, and create an environment where relationships come before transactions and service feels truly human. You'll coach and develop your team to guide guests with confidence and expertise, creating experiences that turn first-time visitors into loyal customers.
We're expanding rapidly across the country, bringing personalized, in-person support to more communities than ever before. That growth creates real opportunity for leadership development, business ownership, and career advancement. We do retail differently.
The salary range for this role is $74,000-$78,000 annually, plus a monthly bonus. We believe in a life/work balance! This role leads a team for at least 40 hours a week (in-store), which provides the ability to spend the remainder of the week doing the things YOU love best!
What you will do
You're a results-driven retail leader who knows how to run a high-performing store. You bring strong customer focus, sharp business instincts, and the ability to build and develop a winning team. In this role, you'll lead a world-class retail team. Driving store success through smart execution and operational excellence.
  • Full responsibility for store performance, including sales results, financial performance, merchandising, inventory, and staffing strategy.
  • Hiring, talent development, and key people decisions in partnership with Leadership and HR.
  • Daily operations that deliver revenue, productivity, and customer experience goals.
  • Sales action plans that grow market impact and community presence.
  • Performance analysis, trend identification, and operational improvements.
  • Workforce planning, scheduling strategy, and labor management.
  • Independent judgment in store-level operational and employee relations decisions.
  • Strategic partnership with leadership, including performance reporting and business insights.
  • A culture of accountability, engagement, and compliance with company policies and applicable laws.

What Consumer Cellular employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply