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Consumer Account Specialist Jobs (NOW HIRING)

Herring Bank

New Account Specialist I

Colorado Springs, CO · On-site

$19 - $21/hr

Dental insurance New Account Specialist I Employment Type: Full-Time or Part-Time FLSA Status: Non ... Open and maintain consumer deposit accounts and CDs. * Assist customers with online banking and ...

RevSpring Inc

Account Specialist

Nashville, TN · On-site

$52 - $72/hr

Consumer Markets Drive action. Create impact. At RevSpring, we build secure, outcomes‑driven ... Account Specialist Location: Nashville, TN Job Id: 1301 # of Openings: 2 Job Title: Account ...

Herring Bank

New Account Specialist I

Colorado Springs, CO · On-site

$19 - $21/hr

Dental insurance New Account Specialist I Employment Type: Full-Time or Part-Time FLSA Status: Non ... Open and maintain consumer deposit accounts and CDs. * Assist customers with online banking and ...

Almo Corporation

Account Specialist

Philadelphia, PA · On-site

$18 - $24.75/hr

Account Specialist - Launch Your Career in Consumer Sales If you've worked in retail and are ready to take the next step into a corporate career, this is your opportunity. You'll bring your customer ...

ALMO CORP

Account Specialist

Philadelphia, PA · On-site

$18 - $24.75/hr

Account Specialist - Launch Your Career in Consumer Sales If you've worked in retail and are ready to take the next step into a corporate career, this is your opportunity. You'll bring your customer ...

Managed Staffing

Customer Account Specialist

Murray, UT · On-site

$30 - $31/hr

Customer Service Account Specialist Location: Murray, UT (Hybrid - Tues-Thurs onsite; Mon & Fri ... Experience: Previous customer service, sales, or supply chain experience (consumer products or ...

Almo Corporation

Amazon Account Specialist

Philadelphia, PA · On-site

$18 - $24.75/hr

Job Summary We are seeking a detail-oriented and highly organized Amazon Account Specialist to ... This role supports Almo's Consumer Division by ensuring catalog integrity, promotional accuracy ...

ALMO CORP

Amazon Account Specialist

Philadelphia, PA · On-site

$18 - $24.75/hr

Job Summary We are seeking a detail-oriented and highly organized Amazon Account Specialist to ... This role supports Almo's Consumer Division by ensuring catalog integrity, promotional accuracy ...

Rakuten Advertising

Account Specialist

San Mateo, CA · On-site

$21.75 - $29.50/hr

Rakuten Advertising provides advertising technology and consumer insights to the world's leading ... Job Summary The Account Specialist supports the day-to-day execution of client affiliate marketing ...

Rakuten Advertising

Account Specialist

San Francisco, CA · On-site

$22.50 - $30.75/hr

Rakuten Advertising provides advertising technology and consumer insights to the world's leading ... Job Summary The Account Specialist supports the day-to-day execution of client affiliate marketing ...

Novartis

$16 - $22/hr

As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized ... consumer health, or B2B sectors, especially where strong field leadership and customer engagement ...

Rakuten Group, Inc.

Account Specialist

San Francisco, CA · On-site

$22.50 - $30.75/hr

Rakuten Advertising provides advertising technology and consumer insights to the world's leading ... Job Summary The Account Specialist supports the day-to-day execution of client affiliate marketing ...

Rakuten Americas

Account Specialist

San Mateo, CA · On-site

$51 - $87/hr

Rakuten Advertising provides advertising technology and consumer insights to the world's leading ... Job Summary The Account Specialist supports the day-to-day execution of client affiliate marketing ...

New

Novartis

$16 - $22/hr

As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized ... consumer health, or B2B sectors, especially where strong field leadership and customer engagement ...

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Consumer Account Specialist information

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How much do consumer account specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for consumer account specialist in the United States is $22.28, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.00 per hour, depending on experience, location, and employer.

What is a consumer account specialist?

A Consumer Account Specialist is a professional responsible for managing relationships with individual customers, handling their accounts, and assisting with inquiries or issues related to products or services. They often work in industries like banking, telecommunications, or utilities, ensuring customer satisfaction and retention. Their duties include processing account applications, resolving billing problems, and providing information about services. Strong communication and problem-solving skills are essential for this role. Consumer Account Specialists play a key role in delivering quality customer service and maintaining the company's reputation.

How does a consumer account specialist typically collaborate with other departments to resolve customer issues?

As a Consumer Account Specialist, you’ll frequently coordinate with teams such as billing, technical support, and sales to address customer inquiries and resolve account-related challenges. Effective collaboration is crucial, as you may need to gather information from different departments to provide accurate solutions or escalate complex issues. This role often involves participating in cross-functional meetings or using internal communication tools to ensure customers receive timely and comprehensive support. Strong interpersonal and problem-solving skills are valuable assets in building positive working relationships with colleagues across the organization.

What are the key skills and qualifications needed to thrive as a consumer account specialist, and why are they important?

To thrive as a Consumer Account Specialist, you need strong customer service skills, attention to detail, and a solid understanding of account management processes, often supported by a high school diploma or associate degree. Familiarity with CRM software, billing systems, and Microsoft Office Suite is typically required. Excellent communication, problem-solving abilities, and patience help you effectively resolve customer concerns and build positive relationships. These skills ensure customer satisfaction, accurate account handling, and long-term client retention.

Is a consumer account specialist an entry-level job?

A consumer account specialist is often considered an entry-level position that typically requires basic customer service skills, attention to detail, and familiarity with account management systems. Many roles offer on-the-job training and do not require extensive prior experience, making it accessible for recent graduates or those new to the field.

What job categories do people searching Consumer Account Specialist jobs look for?

The top searched job categories for Consumer Account Specialist jobs are:

Consumer Account Specialist jobs near you
Infographic showing various Consumer Account Specialist job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,335 per year, or $22.3 per hour.

New Account Specialist I

Herring Bank

Colorado Springs, CO • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Key responsibilities

  • Process retail and commercial banking transactions, including deposits, withdrawals, loan payments, and official checks.

  • Open and maintain consumer deposit accounts and CDs, and assist customers with online banking support and troubleshooting.

  • Answer customer inquiries via phone, greet customers, identify their needs, and make appropriate referrals to bank products and services.

Job description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance

New Account Specialist IEmployment Type: Full-Time or Part-Time
FLSA Status: Non-Exempt
Schedule: Monday–Friday, with some Saturdays; flexible schedule typically between 8:00 AM and 5:00 PM
Position Summary
Herring Bank is seeking a New Accounts Specialist I to provide exceptional customer service while supporting the day-to-day operations of the branch. This position serves as a key point of contact for customers and assists with routine banking transactions, account openings, online banking support, and relationship-building efforts.
The ideal candidate will have prior retail banking experience, strong customer service skills, and the ability to accurately perform banking transactions while maintaining compliance with operational and regulatory requirements.
Key Responsibilities
  • Process retail and commercial transactions, including deposits, withdrawals, loan payments, and official checks.
  • Balance a daily cash drawer and perform vault transactions within established limits.
  • Open and maintain consumer deposit accounts and CDs.
  • Assist customers with online banking and bill pay, including password resets, navigation, and account access troubleshooting.
  • Answer incoming calls professionally, remain available within the call queue, and appropriately direct customer inquiries.
  • Greet customers promptly and provide professional, high-quality service.
  • Identify customer needs and make appropriate referrals to bank products, services, and specialists.
  • Perform wire transfers and stop payments and assist with ordering checks and debit cards.
  • Support ATM and safe deposit box procedures.
  • Follow all compliance, security, and operational procedures, including BSA/AML requirements and applicable privacy laws.
  • Participate in branch opening and closing procedures and maintain established branch security standards.
  • Order and maintain branch supplies and assist with general administrative responsibilities.
  • Cross-train to support commercial account openings, community engagement initiatives, and consumer account secondary reviews.
  • Assist with quality control procedures by developing familiarity with commercial account secondary review processes.
Qualifications
Education & Experience

  • High school diploma or GED required; Associate degree preferred.
  • Minimum of 3 years of retail banking experience required.
  • Proven leadership and mentoring experience within a branch setting.
Skills & Competencies

  • Strong customer service and communication skills.
  • Proficiency in basic math and computer applications, including Microsoft Office.
  • Strong time management and problem-solving abilities.
  • Knowledge of banking regulations and the ability to maintain confidentiality.
  • Ability to manage multiple priorities and work effectively in a fast-paced branch environment.
  • Must be able to successfully pass a background check.
Working Conditions
This position may require extended hours to meet deadlines or address urgent organizational needs. The role involves regular interaction with customers and employees and may require standing, walking, sitting, reaching, and lifting up to 20 pounds.
MEMBER FDIC – EQUAL OPPORTUNITY EMPLOYER

This job posting is not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with the position. Management reserves the right to revise the position or assign additional duties as business needs require.