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Consultative Sales Associate Jobs in Rochester, NY

Dick's Sporting Goods

Retail Outdoor Associate

Victor, NY · On-site

$16 - $23/hr

Customer Service & Sales: * Responsible for driving the highest level of customer service within ... Making sure the explorer experience includes product experts whoprovide consultative advice while ...

Dick's Sporting Goods

Retail Outdoor Associate

Victor, NY · On-site

$16 - $23/hr

Customer Service & Sales: * Responsible for driving the highest level of customer service within ... Making sure the explorer experience includes product experts who provide consultative advice while ...

Five Star Bank

Sales & Service Associate

Victor, NY · On-site

$17 - $23/hr

As a Sales & Service Associate, you'll do more than handle transactions -- you'll be a trusted ... Excellent communication skills with a consultative mindset. * Comfort using digital tools and ...

Five Star Bank

Sales & Service Associate

Le Roy, NY · On-site

$17 - $23/hr

As a Sales & Service Associate, you'll do more than handle transactions -- you'll be a trusted ... Excellent communication skills with a consultative mindset. * Comfort using digital tools and ...

TCA Professional Services

Retail Sales

Rochester, NY · On-site

$16/hr

The Position OurRetail Associates serve as consultants to members and guests.Whether looking for a last minute pair of yoga pants, a tennis racket or athletic shoes, our clientele enjoy knowledgeable ...

Midtown Athletic Club

Retail Sales

Rochester, NY

$16/hr

The Position OurRetail Associates serve as consultants to members and guests.Whether looking for a last minute pair of yoga pants, a tennis racket or athletic shoes, our clientele enjoy knowledgeable ...

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All JobsConsultative Sales Associate JobsConsultative Sales Associate Jobs in Rochester, NY

Consultative Sales Associate information

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How much do consultative sales associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for consultative sales associate in Rochester, NY is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a consultative sales associate?

To thrive as a Consultative Sales Associate, you need a solid understanding of sales principles, customer needs analysis, and product knowledge, often supported by prior sales experience or relevant training. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is typically required. Exceptional communication, active listening, and problem-solving skills distinguish top performers in this role. These qualities are vital for building trust, identifying solutions, and achieving sales goals through personalized customer engagement.

What is a consultative sales associate?

A Consultative Sales Associate is a sales professional who focuses on understanding a customer's needs and providing tailored solutions rather than simply pushing products. This approach involves building relationships, asking insightful questions, and offering recommendations that genuinely benefit the customer. The goal is to create a positive experience that leads to customer satisfaction and long-term loyalty. Consultative Sales Associates often work in retail, business-to-business, and service industries, where understanding customer needs is key to success.

What is the difference between Consultative Sales Associate vs Retail Sales Associate?

AspectConsultative Sales AssociateRetail Sales Associate
CredentialsHigh school diploma; sales experience; sometimes certifications in product knowledgeHigh school diploma or equivalent; sales experience often preferred
Work EnvironmentShowrooms, specialized stores, B2B settingsDepartment stores, retail outlets, malls
Employer & IndustryElectronics, luxury goods, B2B salesClothing, electronics, general retail
Search & Comparison IntentUnderstanding sales roles requiring consultative skillsGeneral retail sales roles

Consultative Sales Associates focus on understanding customer needs deeply and providing tailored solutions, often in specialized or high-value settings. Retail Sales Associates typically assist customers in a retail environment, focusing on product presentation and quick sales. While both roles involve sales skills, the consultative role emphasizes a personalized, solution-oriented approach.

How does a consultative sales associate typically collaborate with other departments to drive sales success?

Consultative Sales Associates often work closely with marketing, customer service, and product teams to ensure they have a comprehensive understanding of the products and customer needs. Collaboration usually involves sharing customer feedback, coordinating on promotional campaigns, and staying updated on product changes or inventory levels. This cross-functional teamwork helps Associates offer tailored solutions to clients, address concerns promptly, and maximize sales opportunities. Effective communication and relationship-building with these teams are key to excelling in the role.
What are the most commonly searched types of Consultative Sales jobs in Rochester, NY? The most popular types of Consultative Sales jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Consultative Sales Associate jobs? Cities near Rochester, NY with the most Consultative Sales Associate job openings:
Consultative Sales Associate jobs near you

Sales Associate / Jewelry Consultant - Zales - Eastview Mall - Victor, NY

Signet Jewelers

Victor, NY • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Signet Jewelers rating

6.9

Company rating: 6.9 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

15th of 29 rated jewelry retailers

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!
You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are brilliant career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
Zales is now hiring SEASONAL, PART-TIME, and FULL-TIME team members!
Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love!
Your role at Zales:
As a part of our Sales Team you are responsible for providing a superior experience to our valued customers. In addition, you will:
  • Engage customers in conversation to understand their needs and desires
  • Ability to present merchandise and share detailed information regarding features and benefits of products
  • Provide information regarding extended service plans and financing options
  • Meet individual and team sales goals

We think you'd be great for this role if you have:
  • A desire to help our customers celebrate the special moments in their lives
  • Strong customer service, sales, retail and/or jewelry experience
  • Flexible availability to work during "peak" retail hours such as nights, weekends, and holidays
  • A positive, customer -focused approach in delivering an exceptional customer experience
  • Strong communication and relational skills

We put our People First by offering the following benefits:
  • Base pay, $16.00 - $20.50 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications
  • Medical, dental, vision and prescription insurance (full-time team members)
  • 401(k)
  • Paid Time Off (full-time and part-time team members)
  • Paid holidays (full-time team members)
  • Tuition reimbursement, including DCA courses based on position
  • Training - Associate Training System, Management Training System, District Manager in Training, career development and more
  • Merchandise discounts
  • Incentive trips and contests

Zales is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy.
Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration.
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

What Signet Jewelers employees say

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Signet Jewelers logo

About Signet Jewelers

Sourced by ZipRecruiter

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Akron, OH, US

Year founded

1949

Social media

Twitter

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