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Construction Defect Claims Manager information

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$35K

$87.9K

$139K

How much do construction defect claims manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for construction defect claims manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What does a construction defect claims manager do?

A Construction Defect Claims Manager is responsible for overseeing and managing claims related to defects in construction projects. They investigate reported issues, coordinate inspections, analyze contracts and warranties, and communicate with contractors, insurers, and legal teams. Their goal is to resolve claims efficiently, mitigate risks, and ensure compliance with legal and contractual obligations. They may also help develop strategies to prevent future defects and claims.

What are the key skills and qualifications needed to thrive as a construction defect claims manager, and why are they important?

To thrive as a Construction Defect Claims Manager, you need in-depth knowledge of construction processes, claims management, and insurance principles, often backed by a degree in construction management or a related field. Familiarity with claims management software, legal documentation systems, and relevant certifications (such as AIC or CPCU) is typically required. Strong negotiation, analytical thinking, and communication skills help manage disputes and coordinate with stakeholders effectively. These competencies are crucial for ensuring timely, accurate resolution of construction defect claims and minimizing financial and legal risks.

What are some common challenges faced by a construction defect claims manager, and how can they be addressed?

Construction Defect Claims Managers often encounter challenges such as coordinating between multiple stakeholders, managing tight deadlines, and interpreting complex technical documentation. Effective communication skills are essential for resolving disputes between contractors, insurers, and property owners. Staying organized and detail-oriented helps ensure that claims are thoroughly investigated and properly documented, reducing the risk of costly errors. Proactively building relationships with legal, engineering, and claims professionals can streamline the process and support successful resolution of claims.

What is the difference between Construction Defect Claims Manager vs Construction Claims Adjuster?

AspectConstruction Defect Claims ManagerConstruction Claims Adjuster
CredentialsTypically requires claims management experience, industry knowledge, and sometimes certifications like CPCU or ARMRequires insurance adjusting licenses, claims handling certifications, and industry knowledge
Work EnvironmentManages defect claims within construction companies or legal teams, often in office settingsWorks for insurance companies, assessing claims on-site or in offices
Industry UsageUsed mainly in construction, legal, and insurance sectors dealing with construction defect claimsCommon in insurance industry handling property and construction-related claims

While both roles involve claims management related to construction, the Construction Defect Claims Manager focuses on managing defect claims within construction projects or legal contexts, whereas the Construction Claims Adjuster primarily handles insurance claims related to construction damages. Their credentials, work environments, and industry usage overlap but serve different aspects of the claims process.

What are popular job titles related to Construction Defect Claims Manager jobs?

For Construction Defect Claims Manager jobs, the most frequently searched job titles are:

Infographic showing various Construction Defect Claims Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Complex Construction Defect Claims Adjuster - Remote

Dallas, TX • On-site

Upland Specialty Insurance
See more jobs at Upland Specialty Insuranceexternal

$100K - $190K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Complex Construction Defect Claims Adjuster - Remote


Upland Capital Group, Inc. is an AM Best rated “A-” VIII specialty property/casualty insurer headquartered in Dallas, Texas. Through its wholly owned insurance carrier, Upland Specialty Insurance Company, the company markets, underwrites and services specialty insurance products in select markets to include excess transportation, construction casualty, excess casualty, primary general liability, excess public entity, professional liability errors and omissions as well as excess cyber liability.  

We focus on “old school” underwriting as a craft, add “new school” analytics and technology, and encourage a gritty, growth mindset among people called “we entrepreneurs.”

As an Excess and Surplus (E&S) carrier, we face unique and interesting challenges every day. We are seeking a Complex Construction Defect Claims Adjuster to join our amazing team.


Primary Function:


Works from home under limited supervision and within given authority, adjudicates to resolution Property & Casualty Claims nationwide of variable severity, complexity. This position will primarily handle Construction Defect claims. Claims handling duties may also include the following primary and excess lines of business: Construction Liability, General Liability, Commercial Auto Liability, Professional Liability, Cyber Liability, and Public Entity liability.


Duties and Responsibilities:


·       Reviews policy language and coverage position letters

·       Reviews, analyzes, and recommends reserves

·       Reviews and leads the investigation of claims within given inventory

·       Reviews and leads litigation management efforts

·       Presents claims for reserve and/or settlement authority

·       Other Essential Duties include but not limited:

·       Works closely with Underwriting

·       Provides guidance and feedback for more junior claims personnel

·       Presents to Sr. Leadership as necessary

·       Travel 10-15% to offsite meetings, seminars, mediations, trials, etc… as necessary

 

Experience, Education, Special Skills Required:


·       5+ years of experience

·       Construction Defect claims handling, coverage analysis, and litigation experience

·       Adjuster licenses as necessary across the United States (preferred)

·       Ability to self-manage in a work-from-home environment

·       Excellent written and oral communication skills

·       Excellent organizational skills

·       Ability to work across multiple business functions

·       Ability to work independently

·       Ability to think critically, strategically, and out of the box


Disclosures:


Pay Estimate: $100,000 - $190,000


Other compensation: annual incentive program


Benefits: health insurance including FSA and HSA options and free access to Teladoc, vision, dental, disability and life insurance, parental leave, responsible time off (unlimited vacation days without an accrual system), paid sick time as required by law, 401(k), tuition reimbursement and employee assistance program.

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