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Construction Defect Claims Manager Jobs (NOW HIRING)

Starr Insurance Companies

$125 - $150/hr

The Construction Defect Claims Manager will be responsible for handling construction defect claims throughout the United States involving Starr insureds. The claims require prompt coverage analysis ...

AXA

$21.50 - $29.50/hr

Managing a portfolio of complex Construction Defect claims across multiple jurisdictions, investigating the pertinent facts, analyzing the applicability of coverage to the facts, and setting the case ...

CRC Group

$100 - $125/hr

The Complex Claims Manager manages complex Construction Defect claims processes, including investigating, evaluating, and resolving high-severity claims in compliance with company standards and ...

CRC Group

NY · On-site

$100 - $125/hr

The Complex Claims Manager manages complex Construction Defect claims processes, including investigating, evaluating, and resolving high-severity claims in compliance with company standards and ...

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Construction Defect Claims Manager information

See salary details

$35K

$87.9K

$139K

How much do construction defect claims manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for construction defect claims manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What does a construction defect claims manager do?

A Construction Defect Claims Manager is responsible for overseeing and managing claims related to defects in construction projects. They investigate reported issues, coordinate inspections, analyze contracts and warranties, and communicate with contractors, insurers, and legal teams. Their goal is to resolve claims efficiently, mitigate risks, and ensure compliance with legal and contractual obligations. They may also help develop strategies to prevent future defects and claims.

What are the key skills and qualifications needed to thrive as a construction defect claims manager, and why are they important?

To thrive as a Construction Defect Claims Manager, you need in-depth knowledge of construction processes, claims management, and insurance principles, often backed by a degree in construction management or a related field. Familiarity with claims management software, legal documentation systems, and relevant certifications (such as AIC or CPCU) is typically required. Strong negotiation, analytical thinking, and communication skills help manage disputes and coordinate with stakeholders effectively. These competencies are crucial for ensuring timely, accurate resolution of construction defect claims and minimizing financial and legal risks.

What are some common challenges faced by a construction defect claims manager, and how can they be addressed?

Construction Defect Claims Managers often encounter challenges such as coordinating between multiple stakeholders, managing tight deadlines, and interpreting complex technical documentation. Effective communication skills are essential for resolving disputes between contractors, insurers, and property owners. Staying organized and detail-oriented helps ensure that claims are thoroughly investigated and properly documented, reducing the risk of costly errors. Proactively building relationships with legal, engineering, and claims professionals can streamline the process and support successful resolution of claims.

What is the difference between Construction Defect Claims Manager vs Construction Claims Adjuster?

AspectConstruction Defect Claims ManagerConstruction Claims Adjuster
CredentialsTypically requires claims management experience, industry knowledge, and sometimes certifications like CPCU or ARMRequires insurance adjusting licenses, claims handling certifications, and industry knowledge
Work EnvironmentManages defect claims within construction companies or legal teams, often in office settingsWorks for insurance companies, assessing claims on-site or in offices
Industry UsageUsed mainly in construction, legal, and insurance sectors dealing with construction defect claimsCommon in insurance industry handling property and construction-related claims

While both roles involve claims management related to construction, the Construction Defect Claims Manager focuses on managing defect claims within construction projects or legal contexts, whereas the Construction Claims Adjuster primarily handles insurance claims related to construction damages. Their credentials, work environments, and industry usage overlap but serve different aspects of the claims process.

What are popular job titles related to Construction Defect Claims Manager jobs?

For Construction Defect Claims Manager jobs, the most frequently searched job titles are:

Infographic showing various Construction Defect Claims Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Claims Manager, Construction Defect

On-site

Starr Insurance Companies
See more jobs at Starr Insurance Companiesexternal

$125 - $150/hr

Other

Posted 21 days ago

Job description

## Claims Manager, Construction DefectApplylocations: Alpharetta, GA: Houston, TX: Chicago, IL: Scottsdale, AZ: Philadelphia, PAtime type: Full timeposted on: Posted 13 Days Agojob requisition id: JR4334**Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.****Starr is looking for an experienced construction defect claim manager to join our team.**Preferred Location: Atlanta or AlpharettaAlternate Locations: Houston, Chicago, Scottsdale, or PhiladelphiaResponsibilities:The Construction Defect Claims Manager will be responsible for handling construction defect claims throughout the United States involving Starr insureds. The claims require prompt coverage analysis, determination of liability and defenses, investigation of alleged damages, and timely reserve evaluation.The claim manager will be required to attend virtual and in person mediations and settlement conferences to negotiate cost-effective settlements, and potentially attend trials.The claim manager will interact with respective profit center leaders, underwriters, actuaries, and reinsurers on trends, developments, and individual claims.Requirements:* Bachelor’s degree* At least 7 years of experience handing Construction Defect claims* Superior negotiation and litigation management skills* Strong communication (verbal and written) and interpersonal skills* Proficient in Microsoft Office suite* Must have a pro-active approach* Travel may be required and will vary depending on business needs and caseload* Insurance adjuster licenses must be obtained where needed. Candidates who are already broadly licensed are preferred.Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people. #J-18808-Ljbffr

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