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Constituent Services Manager Jobs (NOW HIRING)

City of New York

Community Associate

Brooklyn, NY · On-site

$70K - $80K/yr

... Manager. Specific duties may include, but are not limited to: - Answering phones and taking ... status reports - Constituent Services, responding and resolving constituent service requests ...

City of New York

Community Associate

Brooklyn, NY · On-site

... Manager. Specific duties may include, but are not limited to: - Answering phones and taking ... status reports - Constituent Services, responding and resolving constituent service requests ...

City of New York

Community Associate

Brooklyn, NY · On-site

... Manager. Specific duties may include, but are not limited to: - Answering phones and taking ... status reports - Constituent Services, responding and resolving constituent service requests ...

NTT DATA, Inc.

AI Solution Architect, Public Sector domain

Plano, TX · On-site

$60.50 - $79.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong understanding of SLED business and mission processes, including constituent services, program eligibility, case management, permitting, licensing, inspections, grants, procurement, education ...

Northeastern University

Administrative Specialist

Boston, MA · On-site

$50K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... constituent services, office and facilities management, event coordination, financial processing, and faculty support. Assignments are often varied and complex, requiring ingenuity and initiative.

Northeastern University

Administrative Specialist

Boston, MA · On-site

$50K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... constituent services, office and facilities management, event coordination, financial processing, and faculty support. Assignments are often varied and complex, requiring ingenuity and initiative.

NorthEastern

Administrative Specialist

Boston, MA · On-site

$50K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... constituent services, office and facilities management, event coordination, financial processing, and faculty support. Assignments are often varied and complex, requiring ingenuity and initiative.

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Constituent Services Manager information

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$27.5K

$69.2K

$115.5K

How much do constituent services manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for constituent services manager in the United States is $69,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What is a constituent services manager?

Constituent Services Managers are professionals who work for government officials or agencies to assist constituents with inquiries, concerns, and issues related to public services. They serve as a liaison between the public and government offices, helping resolve problems such as navigating bureaucracy, accessing government programs, or addressing complaints. Their role often includes managing communications, organizing outreach efforts, and ensuring that constituents receive timely and effective assistance. This position requires strong communication, problem-solving, and organizational skills.

What are some typical challenges a constituent services manager might face when handling constituent inquiries?

A Constituent Services Manager often encounters challenges such as balancing a high volume of inquiries, addressing sensitive or urgent requests, and managing expectations with limited resources. Effective communication and empathy are crucial, as the role frequently involves assisting constituents with complex or emotionally charged issues. Additionally, prioritizing cases and collaborating with internal teams or external agencies to resolve concerns efficiently is a key part of the daily workflow.

What are the key skills and qualifications needed to thrive as a constituent services manager, and why are they important?

To thrive as a Constituent Services Manager, you need strong organizational skills, experience in public administration or a related field, and a thorough understanding of government processes. Familiarity with CRM systems, case management software, and proficiency in Microsoft Office are commonly required. Excellent interpersonal communication, problem-solving abilities, and a high degree of empathy help build trust and effectively address constituent concerns. These skills are crucial for efficiently managing inquiries, resolving issues, and maintaining positive relationships between the public and government representatives.

What cities are hiring for Constituent Services Manager jobs?

Cities with the most Constituent Services Manager job openings:

What are the most commonly searched types of Constituent Services jobs?

The most popular types of Constituent Services jobs are:

What states have the most Constituent Services Manager jobs?

States with the most job openings for Constituent Services Manager jobs include:

Constituent Services Manager jobs near you

Community Associate

City of New York

Brooklyn, NY • On-site

$70K - $80K/yr

Full-time

Re-posted 6 days ago

City Of New York rating

7.2

Company rating: 7.2 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

622nd of 846 rated public administrative organizations

Job description

Company Description
Job Description
Brooklyn Community Board # 16 represents the neighborhoods of Ocean Hill and Brownsville, Brooklyn.
The Community Board office assists residents with municipal service delivery requests, community
concerns, and issues. We are looking to hire a Full-Time Community Assistant to report for in-office work,
available during business hours Monday - Friday, 9:00 AM to 5:00 PM, for five days a week, for various
assignments at the Community Board # 16 office. Requiring some night meetings. Must be able to attend
monthly general board meetings and other meetings and events assigned by the District Manager.
Specific duties may include, but are not limited to:
- Answering phones and taking accurate messages
- Assisting with the preparation of informational packages for meetings
- Working on projects that advance district service and quality of life goals, providing status reports
- Constituent Services, responding and resolving constituent service requests.
- Produce minutes and/or reports for virtual and in-person meetings.
- General office administrative tasks, but not limited to emailing, maintaining website updates, filing,
general correspondence, and bookkeeping functions.
COMMUNITY ASSOCIATE - 56057
Qualifications
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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