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Conflict Resolution Manager Jobs in Illinois (NOW HIRING)

LaCoco's Pizza

Security Personnel / Bouncer

Chicago, IL · On-site

$150/day

Safety Management: Monitor guest behavior to prevent altercations and ensure a safe environment for all patrons and staff. * Conflict Resolution: Respond to disturbances promptly and effectively ...

Kids Empire Illinois LLC

Park Manager

Villa Park, IL

$58K/yr

Park Manager is responsible for supervising the park employee's performance in their daily work ... Leadership skills and strong conflict resolution skills * Work independently * Read and write in ...

Kids Empire US LLC

Park Manager

Villa Park, IL · On-site

$58K/yr

Park Manager is responsible for supervising the park employee's performance in their daily work ... Leadership skills and strong conflict resolution skills * Work independently * Read and write in ...

Mixam

Customer Service Team Lead

Chicago, IL · On-site

Resolution management for customers and clients to an exemplary standard. * Skills and Abilities: * Excellent leadership and team management skills. * Strong problem-solving and conflict resolution ...

Mixam Inc

Customer Service Team Lead

Chicago, IL · On-site

Resolution management for customers and clients to an exemplary standard. * Skills and Abilities: * Excellent leadership and team management skills. * Strong problem-solving and conflict resolution ...

Mixam

Customer Service Team Lead

Chicago, IL · On-site

Resolution management for customers and clients to an exemplary standard. * Skills and Abilities: * Excellent leadership and team management skills. * Strong problem-solving and conflict resolution ...

IV Nutrition

Assistant Clinic Director

Effingham, IL · On-site

Motivate the team with a commitment to positivity including acting positively and instilling passion into the work environment. * Assist in conflict resolution management. * Complete training for ...

Mixam

Customer Service Team Lead

Chicago, IL · Hybrid

Resolution management for customers and clients to an exemplary standard. * Skills and Abilities: * Excellent leadership and team management skills. * Strong problem-solving and conflict resolution ...

IV Nutrition

Assistant Clinic Director

Effingham, IL · On-site

Motivate the team with a commitment to positivity including acting positively and instilling passion into the work environment. * Assist in conflict resolution management. * Complete training for ...

Niles Park District

Human Resources Manager

Niles, IL · On-site

$75K - $90K/yr

Counsel employees and supervisors regarding workplace issues and conflict resolution. * Develop and ... Risk Management & Safety * Administer the District's risk management program. * Coordinate workers ...

Niles Park District

Human Resources Manager

Niles, IL · On-site

$75K - $90K/yr

Counsel employees and supervisors regarding workplace issues and conflict resolution. * Develop and ... Risk Management & Safety * Administer the District's risk management program. * Coordinate workers ...

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Showing results 21-40

All JobsConflict Resolution JobsConflict Resolution Manager JobsConflict Resolution Manager Jobs in Illinois

Conflict Resolution Manager information

What does a conflict resolution manager do?

A Conflict Resolution Manager is responsible for facilitating the resolution of disputes and disagreements within an organization or between parties. They use mediation, negotiation, and communication skills to identify the root causes of conflicts and guide parties toward mutually acceptable solutions. Their goal is to foster a positive and productive work environment by reducing tension, improving relationships, and preventing issues from escalating. Typically, they also provide training on conflict resolution techniques and help develop policies to address future conflicts.

What are the key skills and qualifications needed to thrive as a conflict resolution manager, and why are they important?

To thrive as a Conflict Resolution Manager, you need expertise in mediation, negotiation, and a background in conflict management or a related field, often supported by a relevant degree or certification. Familiarity with conflict resolution frameworks, case management software, and professional mediation certifications is commonly required. Exceptional interpersonal skills, emotional intelligence, and impartiality help distinguish top performers in this role. These skills ensure effective dispute resolution, foster positive work environments, and help organizations maintain productivity and morale.

How does a conflict resolution manager typically collaborate with other departments within an organization?

A Conflict Resolution Manager frequently works cross-functionally with HR, management, and sometimes legal teams to ensure disputes are addressed fairly and efficiently. They facilitate communication between parties, mediate discussions, and help develop policies that prevent future conflicts. This role often involves training staff on conflict management techniques and advising leadership on best practices for fostering a healthy workplace environment. Building strong relationships across departments is essential to proactively identify and resolve issues before they escalate.

What is the difference between Conflict Resolution Manager vs Mediator?

AspectConflict Resolution ManagerMediator
CredentialsTypically requires a bachelor's degree, conflict management certification, or related experienceOften requires certification in mediation or conflict resolution, with some roles preferring a legal or counseling background
Work EnvironmentWorks within organizations, managing conflict resolution strategies and policiesOperates independently or as part of a dispute resolution process, often in legal, community, or organizational settings
Employer & Industry UsageUsed in corporate, educational, and government sectors to handle internal conflictsCommonly employed in legal, community, and organizational disputes to facilitate negotiations

While both roles focus on resolving conflicts, a Conflict Resolution Manager oversees conflict strategies within organizations, whereas a Mediator facilitates dispute resolution between parties, often in legal or community contexts.

What jobs can you get with a conflict resolution manager degree?

A conflict resolution manager degree prepares individuals for roles such as mediators, dispute resolution specialists, human resources managers, and organizational development consultants. These positions often require strong communication, negotiation skills, and sometimes certification in conflict management or mediation. Job opportunities are available in corporate, legal, government, and nonprofit sectors focused on resolving disputes and improving workplace relations.

What are the most commonly searched types of Conflict Resolution jobs in Illinois?

The most popular types of Conflict Resolution jobs in Illinois are:

What are popular job titles related to Conflict Resolution Manager jobs in Illinois?

For Conflict Resolution Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Conflict Resolution Manager jobs in Illinois look for?

The top searched job categories for Conflict Resolution Manager jobs in Illinois are:

What cities in Illinois are hiring for Conflict Resolution Manager jobs?

Cities in Illinois with the most Conflict Resolution Manager job openings:

Conflict Resolution Manager jobs near you

Case Manager - Home Care Registry

Griswold Care Pairing for Lake and NE Cook Counties

Highland Park, IL • On-site

Contractor

Re-posted 12 days ago

Job description

Job Title: Care Manager – Private Pay Home Care Registry (Illinois)Position Summary

The Care Manager is responsible for coordinating high-quality, non-medical home care services within a private-pay registry model. This role emphasizes personalized client experience, thoughtful caregiver matching, and ongoing relationship management. The Care Manager ensures compliance with Illinois registry guidelines while supporting clients and independent caregivers in a non-employment model.

Key ResponsibilitiesClient Intake & Relationship Management
  • Conduct comprehensive client consultations (in-home or virtual)
  • Assess lifestyle, functional, and psychosocial needs
  • Develop personalized, non-medical care plans aligned with client preferences
  • Provide a concierge-level onboarding experience for private-pay clients
  • Educate clients/families on the registry model and independent caregiver relationships
Caregiver Matching & Placement
  • Curate and recommend independent caregivers based on client needs, personality fit, and schedule
  • Coordinate caregiver introductions and client selection process
  • Support scheduling coordination while maintaining independent contractor boundaries
  • Assist clients in establishing expectations directly with caregivers
Ongoing Care Coordination
  • Maintain regular communication with clients and families to ensure satisfaction
  • Monitor caregiver-client fit and facilitate adjustments when needed
  • Update care plans as needs evolve
  • Address concerns promptly with a solutions-oriented approach
Compliance & Registry Standards (Illinois-Specific)
  • Maintain accurate documentation, service agreements, and client records
  • Ensure adherence to Illinois Home Services Registry requirements
  • Verify caregiver eligibility (background checks, required documentation)
  • Reinforce proper classification of caregivers as independent contractors (1099)
  • Avoid direct supervision or control of caregivers to maintain registry compliance
Client & Caregiver Liaison
  • Serve as a neutral coordinator between client and caregiver
  • Provide guidance on communication, boundaries, and expectations
  • Support conflict resolution while preserving independent relationships
Growth & Community Presence (Optional)
  • Build relationships with referral sources (e.g., discharge planners, senior communities, concierge practices)
  • Represent the registry in local community outreach efforts
Qualifications
  • Home care experience preferred
  • Experience in private-pay services, hospitality, or client-facing roles is a strong plus
  • Understanding of non-medical home care and registry model (preferred)
  • Knowledge of Illinois home services regulations (or willingness to learn quickly)
  • Strong interpersonal, organizational, and problem-solving skills
  • Ability to manage multiple clients while delivering a high-touch experience
Core Competencies
  • Client experience & relationship management
  • Care coordination and matching intuition
  • Discretion and professionalism (private-pay clientele)
  • Conflict resolution
  • Organization and adaptability
  • Regulatory awareness (Illinois registry model)
Key Performance Indicators (KPIs)
  • Client satisfaction and retention
  • Successful caregiver-client matches
  • Response time and issue resolution
  • Compliance with Illinois registry standards
  • Growth in private-pay client base
Important Model Distinction (Illinois Registry)
  • Caregivers are independent contractors, not employees
  • The registry facilitates referrals and coordination—not direct care management or supervision
  • Clients retain control over caregiver selection, schedule, and working relationship
  • The Care Manager’s role is advisory, supportive, and coordination-focused

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