ZipRecruiter

Log In

1

Configuration Jobs in Raleigh, NC (NOW HIRING)

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

AZ, FL, GA, NC and TX. The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity, health and governance of the organization's Configuration Management Database (CMDB) ...

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

AZ, FL, GA, NC and TX. The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity, health and governance of the organization's Configuration Management Database (CMDB) ...

First Citizens

Senior CMDB Analyst

Raleigh, NC · On-site

$120 - $150/hr

AZ, FL, GA, NC and TX. The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity, health and governance of the organization's Configuration Management Database (CMDB) ...

New

Mindlance

CMDB Platform Engineer

Raleigh, NC · On-site

The CMDB Platform Engineer is responsible for building and maintaining platform-native capabilities to ensure reliable service and configuration data, translating operational requirements into ...

ICONMA

CMDB Platform Engineer

Raleigh, NC · On-site

ICONMA is seeking a CMDB Platform Engineer for a Commercial Banking company. The role involves building and maintaining platform-native capabilities to ensure reliable service and configuration data ...

Apex Systems

CMDB Platform Engineer

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job#: 3037671 CMDB Platform Engineer Location: Onsite: Raleigh, NC; Charlotte, NC; Winston-Salem, NC; Richmond, VA; Atlanta, GA Role Overview The CMDB Platform Engineer is responsible for building ...

Zift Solutions

Solution Consultant

Cary, NC · Remote

Document solution designs, configuration approaches, and technical specifications Platform Configuration & Implementation Support * Configure platform components aligned with approved solution ...

ClifyX

FACETS Developer

Durham, NC · On-site

$41 - $56.25/hr

Must Have Skills SQL Facets FACETS configuration, data analysis, troubleshooting, and database querying to support business and operational requirements. Nice to have skills FACETS Developer with ...

previous pagenext page

Showing results 21-40

All JobsConfiguration JobsConfiguration Jobs in Raleigh, NC

Configuration information

See Raleigh, NC salary details

$36.5K

$93.3K

$140.5K

How much do configuration jobs pay per year?

As of Aug 20, 2026, the average yearly pay for configuration in Raleigh, NC is $93,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $108,900.00 per year, depending on experience, location, and employer.

What is a configuration job?

Configuration jobs involve setting up, customizing, and maintaining systems, software, or hardware to ensure they meet specific requirements and function efficiently. Professionals in configuration roles manage the setup of IT systems, monitor changes, and implement updates to ensure that everything operates smoothly and securely. These jobs are critical in technology and engineering environments where precise system settings and documentation are essential for performance and compliance.

What are the key skills and qualifications needed to thrive as a configuration manager?

To thrive as a Configuration Manager, you need expertise in configuration management processes, change control, and documentation, usually supported by a degree in information technology or engineering. Familiarity with tools like ServiceNow, Jira, or IBM Rational, and certifications such as ITIL or CMII, are commonly required. Strong attention to detail, problem-solving abilities, and effective communication skills help ensure accurate tracking and coordination of system changes. These competencies are critical for maintaining system integrity, compliance, and efficiency in managing complex IT environments.

What are some common challenges faced by configuration analysts, and how can they be addressed?

Configuration Analysts often encounter challenges related to maintaining accurate documentation, managing frequent changes, and ensuring consistency across multiple systems or environments. Keeping configuration records up-to-date can be demanding, especially in fast-paced IT environments with complex infrastructures. To address these challenges, it’s important to establish clear processes for change management, use robust configuration management tools, and foster strong communication with development, operations, and QA teams. Regular audits and continuous training also help minimize errors and maintain system integrity.

What is the difference between Configuration vs Network Technician?

AspectConfiguration
Required CredentialsTypically certifications like CompTIA A+ or Network+; familiarity with hardware/software setup
Work EnvironmentOffice, data centers, or client sites; involves hands-on setup and adjustments
Employer & Industry UsageIT companies, hardware vendors, and service providers
Common Search & ComparisonFocuses on setting up and customizing systems or networks

While both roles involve technical skills, Configuration primarily centers on setting up and customizing hardware or software systems, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps clarify job responsibilities and required skills in the IT industry.

Is configuration management a good job?

Configuration management is a valuable role in IT and software development, focusing on maintaining system consistency and automating deployment processes. It often requires knowledge of tools like Ansible, Puppet, or Chef, and can offer stable employment with opportunities for certification and career growth.

What are the most commonly searched types of Configuration jobs in Raleigh, NC?

The most popular types of Configuration jobs in Raleigh, NC are:

What are popular job titles related to Configuration jobs in Raleigh, NC?

For Configuration jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Configuration jobs in Raleigh, NC look for?

The top searched job categories for Configuration jobs in Raleigh, NC are:

Configuration jobs near you
Infographic showing various Configuration job openings in Raleigh, NC as of August 2026, with employment types broken down into 14% Internship, 50% Full Time, and 36% Contract. Highlights an 100% In-person job distribution, with an average salary of $93,257 per year, or $44.8 per hour.

Senior CMDB Analyst

First Citizens Bank

Raleigh, NC • Remote

$85K - $113K/yr

Full-time

Posted 12 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC and TX.

The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity, health and governance of the organization’s Configuration Management Database (CMDB) within the ServiceNow platform. Operating within the IT Asset Management function, this role is central to maintaining an authoritative source of context for all Configuration Items (CIs) across the organizations IT estate, spanning on-premise infrastructure, cloud platforms, and End User Devices. The primary function of this role will be to support the end-to-end quality of CMDB data through the governance structure of CMDB Health, CI reconciliation and data certifications.


Responsibilities
  • Work with the team to continuously drive high standards in the data quality of our CMDB using CMDB Health, CI Reconciliation and CMDB Data Certification.
  • Working with junior staff to determine root cause analysis of data issues detected and ensuring a timely closure of tickets. Facilitate meeting with key stakeholders for support in data remediation.
  • Maintain all the team’s documentation and ensure it is maintained for accuracy, enhancements and annual reviews. Familiar with Playbooks, Runbooks, Standard Operating Procedures, Standards, Job Aid, and Knowledge Articles.
  • Participate in project and agile meetings supporting the designs of Configuration Management processes and tool usage to ensure the accuracy and completeness of the CMDB.  Work within the Agile framework, including participating in sprint planning, backlog grooming, UAT and retrospectives.
  • Design, develop, and produce CMDB reports and dashboards using Platform Analytics and CMDB Query Builder. Ability to create new KPIs and knowledge of other ServiceNow tools for analysis. 
  • Provide weekly and monthly reporting, in addition to facilitating monthly data quality working group sessions.
  • Support the team’s operating procedures for auditing the CMDB and identify opportunities for improvement.
  • Execute our Data Certification readiness playbook in preparation for semi-annual data certifications.
  • Support monthly compliance reviews and annual internal audit reviews of procedures and audit evidence collections.

Qualifications

Minimum Qualifications:

Bachelor's Degree and 4 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, Modeling or Reporting

Prefered Qualifications: 

  • Minimum of 3 years relevant experience with the CMDB and the CSDM framework.
  • Must demonstrate strong ability to perform advanced data analysis, reporting and creating dashboards.
  • ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
  • Hands-on experience with CMDB Workspace, CMDB Health, IRE and CMDB Data Certification. Ability to recommend design specifications and support.
  • Knowledge of Agile and SDLC delivery methods.
  • Ability to demonstrate critical thinking to perform root cause analysis, break/fix remediation, and recommend improvement initiatives.
  • Strong communication skills with ability to interact with technical and business stakeholders.
  • ServiceNow Certifications for CSA or in CMDB, CMDB Health, Platform Analytics a plus.
  • Working experience with ServiceNow Process Automation a plus.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Minimum Qualifications:

Bachelor's Degree and 4 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, Modeling or Reporting

Prefered Qualifications: 

  • Minimum of 3 years relevant experience with the CMDB and the CSDM framework.
  • Must demonstrate strong ability to perform advanced data analysis, reporting and creating dashboards.
  • ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
  • Hands-on experience with CMDB Workspace, CMDB Health, IRE and CMDB Data Certification. Ability to recommend design specifications and support.
  • Knowledge of Agile and SDLC delivery methods.
  • Ability to demonstrate critical thinking to perform root cause analysis, break/fix remediation, and recommend improvement initiatives.
  • Strong communication skills with ability to interact with technical and business stakeholders.
  • ServiceNow Certifications for CSA or in CMDB, CMDB Health, Platform Analytics a plus.
  • Working experience with ServiceNow Process Automation a plus.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What First Citizens Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply