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Configuration Management Manager Jobs in Edmonton, AB

Samdesk

Technical Account Manager

Edmonton, AB · Remote

Emergency management leadership, provincial communications, individual ministries, regional and ... Manage scoped configuration and integration work through to completion. Own adoption and outcomes

Brandt

Area Manager of Product Support

Edmonton, AB · On-site

Confirm alignment, configuration and proper set up. * Take measurements, gather environmental data ... Strong planning, organizational, and time management skills * Strong problem-solving skills

Finning

Salesforce Platform Administrator

Edmonton, AB · Hybrid

Someone who takes ownership, works independently, and looks for smarter ways to improve systems What You'll Do: 🔧 Platform Administration & Configuration * Manage users, roles, profiles ...

BrokerLink

Moves Analyst

Edmonton, AB

Understanding of OS provisioning, configuration management, and patching/software updates * Solid experience in network operations and support * Familiarity with Incident Management processes/systems

Dentons

Information Security Lead

Edmonton, AB · On-site

Support the configuration and management of DLP policies and controls across email, endpoints, cloud services, and collaboration platforms. * Work closely with legal, compliance, and business ...

Capital Power

HR Technology Lead

Edmonton, AB · On-site

... configuration, in alignment with established Systems Delivery Life Cycle practices (testing, documentation, and change management). * Ensuring compliance with enterprise standards for security ...

PCL Construction

Business Systems Analyst

Edmonton, AB · On-site

Support and enhance systems used in managing detailed construction, such as production tracking ... Tests the system configuration to identify issues and ensure configuration matches requirements.

PCL Construction

Business Systems Analyst

Edmonton, AB · On-site

Support and enhance systems used in managing detailed construction, such as production tracking ... Tests the system configuration to identify issues and ensure configuration matches requirements.

Enbridge

Advisor TIS Workday and HR Support

Edmonton, AB · Hybrid

CA$81K - CA$128K/yr

Project management certification (CAPM/PMP). * Experience with automation and AI technologies (RPA, GenAI, chatbots). * Agile certification (e.g., Scrum Master). * Advanced Workday configuration and ...

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Configuration Management Manager information

What does a configuration management manager do?

A Configuration Management Manager oversees the processes and tools used to track and control changes in software, hardware, documentation, and other key assets throughout a project's lifecycle. They ensure that all systems remain consistent, reliable, and well-documented by implementing configuration management policies and procedures. Their responsibilities often include managing configuration databases, leading audits, and coordinating with different teams to maintain the integrity of products or systems. This role is critical in industries like IT, engineering, and manufacturing, where maintaining accurate records and version control is essential for quality and compliance.

What are some common challenges configuration management managers face when implementing new processes across teams?

Configuration Management Managers often encounter challenges such as resistance to change from team members, ensuring consistent adoption of new tools, and maintaining accurate records across multiple departments. They must coordinate closely with engineering, IT, and quality assurance teams to standardize processes while accommodating unique project needs. Effective communication, training programs, and regular audits are essential to overcoming these hurdles and ensuring smooth integration of new configuration management practices.

How much do configuration management managers make?

Configuration Management Managers in the US typically earn between $90,000 and $130,000 annually, depending on experience, industry, and location. They often require knowledge of tools like Ansible, Puppet, or Chef and may hold certifications such as ITIL or PMP to enhance their earning potential.

What are the key skills and qualifications needed to thrive as a configuration management manager, and why are they important?

To thrive as a Configuration Management Manager, you need expertise in configuration management processes, change control, and a relevant technical or engineering background, often supported by a bachelor’s degree or industry certifications like ITIL or CMII. Familiarity with configuration management tools such as ServiceNow, Jira, or IBM Rational, and experience with standards like ISO 9001 or CMMI, are typically required. Strong leadership, organizational skills, and attention to detail, alongside effective communication, make someone stand out in this role. These skills are crucial for ensuring system integrity, minimizing errors, and supporting efficient project delivery in complex technical environments.

What is a configuration management manager's salary?

The salary for a configuration management manager typically ranges from $90,000 to $140,000 annually, depending on experience, industry, and location. Professionals in this role often require knowledge of tools like Ansible, Puppet, or Chef, and may hold certifications such as ITIL or PMP.

What is the difference between Configuration Management Manager vs Configuration Analyst?

AspectConfiguration Management ManagerConfiguration Analyst
CredentialsTypically requires a bachelor's degree in IT, Computer Science, or related field; certifications like CMII or ITIL are commonUsually holds a bachelor's degree in IT, Computer Science, or related area; certifications like ITIL or CompTIA are beneficial
Work EnvironmentLeads teams in managing configuration processes across projects; often in managerial or supervisory rolesPerforms detailed analysis and documentation of configurations; often in a technical or support role
Industry UsageCommonly employed in IT, aerospace, defense, and manufacturing sectorsUsed in similar industries for supporting configuration control and documentation

The Configuration Management Manager oversees the entire configuration management process, leading teams and ensuring compliance, while the Configuration Analyst focuses on detailed analysis and documentation of configurations. Both roles require similar credentials and are vital in maintaining system integrity within technical industries.

What cities near Edmonton, AB are hiring for Configuration Management Manager jobs?

Cities near Edmonton, AB with the most Configuration Management Manager job openings:

Configuration Management Manager jobs near you
Infographic showing various Configuration Management Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Area Manager of Product Support

Brandt

Edmonton, AB

Full-time

Re-posted 25 days ago

Job description

Brandt is currently seeking an Area Manager of Product Support in our Edmonton, Red Deer or Calgary location.

This position plays a critical role in strengthening Brandt’s dealer service capabilities by working closely with Dealer Service and Parts teams to improve support, ensure appropriate parts inventory, and provide training on systems and processes. The role involves fieldwork to diagnose and resolve service issues, assist with product improvement programs, and ensure proper equipment setup. Acting as a key liaison between dealers, customers, and internal teams, this role gathers field insights, reports technical issues, and drives continuous product and service improvements to enhance customer satisfaction.

Duties and Responsibilities

  • Promote Parts Booking programs and work with dealer to grow parts sales.
  • Maintain strong relationships with the Service and Parts personnel at the dealership.
  • Work with Dealers to resolve service issues that may arise on Brandt products.
  • Assist in administering company product warranty/Product Improvement Program (PIP).
  • Responsible to gather and document failure data (i.e. equipment size, configuration, type and mode of failure) on recurring failures where there is not a known resolution.
  • Travel with a dealer representative to the field to:
    • Gather further information in a timely manner.
    • Confirm alignment, configuration and proper set up.
    • Take measurements, gather environmental data, and observe operating methods.
    • Instruct dealer tech on minor adjustments or installations as required based off Engineering approved modifications.
    • Make follow up calls.
  • Communicate directly with dealers, Territory Managers, and other internal departments to maintain relationships with the customer throughout the failure and product resolution time.
  • Make recommendations and work with Platform leads and Quality/Operations on resolution.
  • Continue to investigate field issues until resolution is found.
  • Monitor customer/dealer satisfaction upon resolution.
  • In major failures, lead and coordinate the repair efforts with the Dealer, TM and any necessary internal departments using all necessary resources available.
  • Travel requirement up to 70% on an as needed basis.
  • Contribute to and implement the Customer Support Strategy in coordination with the TM for each dealer.
  • Assist the Service team in the development of training materials.
  • Provide dealer service and warranty training.

#LI-onsite


Required Skills
  •         Strong leadership skills
  • Strong planning, organizational, and time management skills
  • Strong problem-solving skills
  • Strong communication skills, both written and oral
  • Ability to think analytically
  • Possess a high level of customer focus
  • Possess a valid Driver’s License

Required Experience
  • Mechanical Technologist or similar education/experience
  • Farm background or experience with agriculture equipment is an asset

Apply