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Configuration Management Manager Jobs in Quebec (NOW HIRING)

Stefanini Group

Deskside Technician II

Quebec, QC · On-site

Maintenir la Base de Donnees de Gestion de Configuration (CMDB) dans le systeme de support de bureau sur site en veillant a une documentation precise de l'inventaire informatique. * Effectuer des ...

HollisWealth

Manager, Enterprise CAB

Quebec, QC · Hybrid

... to CMDB, cross-functional risks, and service stability. * Advanced proficiency in both French and English, as the role involves delivering presentations and facilitating sessions with unilingual ...

HollisWealth

Manager, Enterprise CAB

Montreal, QC · Hybrid

... to CMDB, cross-functional risks, and service stability. * Advanced proficiency in both French and English, as the role involves delivering presentations and facilitating sessions with unilingual ...

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Configuration Management Manager information

What does a Configuration Management Manager do?

A Configuration Management Manager oversees the processes and tools used to track and control changes in software, hardware, documentation, and other key assets throughout a project's lifecycle. They ensure that all systems remain consistent, reliable, and well-documented by implementing configuration management policies and procedures. Their responsibilities often include managing configuration databases, leading audits, and coordinating with different teams to maintain the integrity of products or systems. This role is critical in industries like IT, engineering, and manufacturing, where maintaining accurate records and version control is essential for quality and compliance.

What are some common challenges Configuration Management Managers face when implementing new processes across teams?

Configuration Management Managers often encounter challenges such as resistance to change from team members, ensuring consistent adoption of new tools, and maintaining accurate records across multiple departments. They must coordinate closely with engineering, IT, and quality assurance teams to standardize processes while accommodating unique project needs. Effective communication, training programs, and regular audits are essential to overcoming these hurdles and ensuring smooth integration of new configuration management practices.

What are the key skills and qualifications needed to thrive as a Configuration Management Manager, and why are they important?

To thrive as a Configuration Management Manager, you need expertise in configuration management processes, change control, and a relevant technical or engineering background, often supported by a bachelor’s degree or industry certifications like ITIL or CMII. Familiarity with configuration management tools such as ServiceNow, Jira, or IBM Rational, and experience with standards like ISO 9001 or CMMI, are typically required. Strong leadership, organizational skills, and attention to detail, alongside effective communication, make someone stand out in this role. These skills are crucial for ensuring system integrity, minimizing errors, and supporting efficient project delivery in complex technical environments.

What is the difference between Configuration Management Manager vs Configuration Analyst?

AspectConfiguration Management ManagerConfiguration Analyst
CredentialsTypically requires a bachelor's degree in IT, Computer Science, or related field; certifications like CMII or ITIL are commonUsually holds a bachelor's degree in IT, Computer Science, or related area; certifications like ITIL or CompTIA are beneficial
Work EnvironmentLeads teams in managing configuration processes across projects; often in managerial or supervisory rolesPerforms detailed analysis and documentation of configurations; often in a technical or support role
Industry UsageCommonly employed in IT, aerospace, defense, and manufacturing sectorsUsed in similar industries for supporting configuration control and documentation

The Configuration Management Manager oversees the entire configuration management process, leading teams and ensuring compliance, while the Configuration Analyst focuses on detailed analysis and documentation of configurations. Both roles require similar credentials and are vital in maintaining system integrity within technical industries.

What are the most commonly searched types of Configuration Management jobs in Quebec? The most popular types of Configuration Management jobs in Quebec are:
Configuration Management Manager jobs near you

ServiceNow ITOM Consultant - SNITCMND

NavitasPartners

Laval, QC • Hybrid

Other

Posted 5 days ago

Job description

ServiceNow ITOM Consultant

Job Title: ServiceNow ITOM Consultant
Location: GTA, Ontario, Canada
Employment Type: Contract / Full-Time

Position Overview

Seeking a ServiceNow ITOM Consultant to design and implement IT Operations Management solutions that improve infrastructure visibility, service mapping, and operational efficiency.

Responsibilities
  • Configure and maintain CMDB, Discovery, Service Mapping, and Event Management.
  • Ensure CMDB governance and data quality.
  • Integrate monitoring and infrastructure tools with ServiceNow.
  • Support cloud and hybrid infrastructure environments.
  • Troubleshoot and optimize ITOM processes.
Required Skills
  • ServiceNow ITOM
  • CMDB Management
  • Discovery and Service Mapping
  • Event Management
  • Operational Intelligence
  • Cloud Management
  • IntegrationHub
  • REST/SOAP APIs
Qualifications
  • 5+ years of ServiceNow ITOM experience
  • CIS-ITOM Certification preferred
Mandatory Requirement

Candidates must have prior BFSI (Banking, Financial Services, and Insurance) industry experience.

For more details reach at resumes@navitassols.com

Apply