Configuration Management Manager Jobs in Ontario

Are you driven by customer service and continuous process improvement? Do you want to contribute to an organization whose purpose is to help clients feel confident and secure about their future? As a Configuration Analyst, Group Benefits, you will play a key role in the implementation, modification, and administration of group insurance plans by ensuring data accuracy, process quality, and compliance with agreements made with our clients.

This position offers an excellent opportunity to showcase your attention to detail, analytical mindset, and organizational skills within a caring and trusted organization. Here, people and their development are at the heart of everything we do, creating an environment that fosters collaboration and innovation.

As a Configuration Analyst, Group Benefits, you will be at the core of our mission. Key responsibilities include:

• Participate in the preparation and implementation of new group insurance contracts in collaboration with various stakeholders
• Analyze final quotations and configure systems to meet client requirements
• Set up new groups and implement changes to existing plans
• Analyze and validate data upload files while ensuring data integrity
• Manage requests received through the team's shared mailbox by conducting research, providing follow-ups, resolving issues, or escalating matters as required
• Participate in special projects and perform various administrative tasks that contribute to the team's overall success

We are looking for someone who:

• Is recognized for strong analytical skills and attention to detail
• Excels at prioritizing work and managing multiple files simultaneously
• Demonstrates a high degree of accuracy in both administrative and technical tasks
• Is known for strong organizational skills and autonomy
• Holds a college diploma and has 3 to 4 years of relevant experience in a similar role
• Has intermediate to advanced proficiency in Excel
• Has experience in a technical environment or in group insurance, which would be a significant asset
• Has an intermediate level of English proficiency, as the team operates nationally across Canada. The successful candidate will be required to participate in team meetings, collaborate with English-speaking colleagues, review documentation, and handle requests in English on a regular basis
• Has a good command of French, both spoken and written, as the successful candidate will collaborate with French-speaking colleagues and support clients across Quebec

• A work environment where learning and development are combined with a shared pursuit of excellence
• A healthy, safe, equitable, and inclusive workplace where everyone can grow and reach their full potential
• The opportunity to work in a hybrid environment supported by flexibility and access to inspiring, innovative workspaces
• Competitive benefits, including flexible group insurance coverage, a competitive pension plan, an employee share purchase plan, vacation and wellness days, telemedicine services, an employee and family assistance program, an ergonomic furniture program, performance bonuses, discounts on iA products, and much more

At iA, we believe in potential and value diverse experiences. If this role inspires you, we encourage you to apply. Your place may be with us, and we would love the opportunity to get to know you.

The typical hiring range for this position is CAD $55,375 to $74,411 per year. The offered base salary may vary depending on knowledge, skills, experience, and internal equity considerations. At iA, we are committed to maintaining a fair, equitable, and market-based compensation structure. Our market data is reviewed annually to reflect current market conditions.

iA Financial Group

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we're a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it's by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we're invested in you.

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.