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Configuration Associate Jobs in Illinois (NOW HIRING)

LRS

Associate Network Engineer

Urbana, IL · On-site

$30 - $45/hr

LRS Consulting Services is seeking an Associate Network Engineer for a contract to hire opportunity ... basic configuration changes to routers, switches, and wireless access points, performing routine ...

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Configuration Associate information

What is the difference between Configuration Associate vs Data Analyst?

AspectConfiguration AssociateData Analyst
Required CredentialsTypically a bachelor's degree in IT, computer science, or related fieldsBachelor's degree in statistics, data science, or related fields; certifications like SQL or Tableau are common
Work EnvironmentTech or IT departments, often in corporate or manufacturing settingsBusiness, finance, or tech sectors; working with data teams or departments
Employer & Industry UsageUsed in industries like manufacturing, IT, and logistics for system setupCommon in finance, marketing, and consulting for data analysis tasks

The Configuration Associate primarily focuses on system setup, configuration, and technical support within IT or manufacturing environments. In contrast, Data Analysts interpret data to inform business decisions. While both roles require analytical skills and technical knowledge, their core responsibilities and industry applications differ significantly.

What are some common challenges configuration associates face when managing multiple client projects simultaneously?

Configuration Associates often juggle several client projects at once, each with unique requirements and timelines. A common challenge is prioritizing tasks effectively while ensuring accuracy in configuring systems according to client specifications. Clear communication with both internal teams and clients is critical to prevent misunderstandings or delays. Additionally, adapting quickly to changes in project scope or client feedback is important for maintaining project momentum and client satisfaction.

What are the key skills and qualifications needed to thrive as a configuration associate?

To excel as a Configuration Associate, a strong attention to detail, analytical skills, and a solid understanding of data management or configuration processes—often supported by a relevant degree or equivalent experience—are essential. Familiarity with configuration management tools, databases, and systems such as ERP or CRM platforms, as well as proficiency with Microsoft Excel, is typically required. Strong organizational abilities, problem-solving aptitude, and effective communication set outstanding Configuration Associates apart. These skills are vital for ensuring accuracy, efficiency, and seamless implementation of product or system configurations in support of business operations.

What is a configuration associate?

Configuration Associates are professionals responsible for setting up, customizing, and maintaining software or hardware systems according to organizational or client specifications. Their role often includes reviewing technical requirements, configuring products or platforms, ensuring compliance with standards, and troubleshooting issues during or after implementation. They work closely with other IT teams or clients to make sure systems are optimized and meet all operational needs. Strong attention to detail, technical aptitude, and communication skills are essential for this position.

Is configuration management a good job?

Configuration management is a valuable role that involves maintaining and controlling software or system configurations, often requiring knowledge of tools like Ansible, Puppet, or Chef. It offers opportunities in IT, DevOps, and systems administration, with a focus on ensuring consistency and stability in technology environments. The job typically requires attention to detail, problem-solving skills, and sometimes certifications, making it a stable career choice for those interested in technology management.
What are the most commonly searched types of Configuration jobs in Illinois? The most popular types of Configuration jobs in Illinois are:
What are popular job titles related to Configuration Associate jobs in Illinois? For Configuration Associate jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Configuration Associate jobs in Illinois look for? The top searched job categories for Configuration Associate jobs in Illinois are:
What cities in Illinois are hiring for Configuration Associate jobs? Cities in Illinois with the most Configuration Associate job openings:
Configuration Associate jobs near you
Infographic showing various Configuration Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Senior Manager, ServiceNow CMDB and Analytics

ViziRecruiter,LLC.

Chicago, IL • On-site

$120.96 - $181.44/hr

Other

Posted 7 days ago

Job description

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Overview

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose:

Senior Manager, ServiceNow CMDB and Analytics is responsible for the strategic direction, governance, operational excellence, and continuous improvement of the ServiceNow Configuration Management Database (CMDB) and enterprise platform analytics capabilities. This role leads a CMDB team to ensure the integrity, accuracy, and usability of ServiceNow data that supports service delivery operations and business decision‑making.

The successful candidate will partner closely with platform engineering, enterprise architecture, service owners, application owners, infrastructure teams, cybersecurity, and business stakeholders to establish and maintain a trusted source of operational data while delivering actionable insights through reporting, dashboards, and analytics.

Our flexible/hybrid work schedule includes 3 in‑person days at one of our core locations and 2 remote days. The core office locations for this position are Salisbury, NC, Chicago, IL and Quincy, MA.

Applicants must be currently authorized to work in the United States on a full‑time basis.

Responsibilities
  • Define and execute the CMDB strategy, roadmap, and maturity plan aligned with ServiceNow platform objectives.
  • Establish governance processes, standards, and controls for configuration management and Common Service Data Model (CSDM) adoption.
  • Establish data ownership and accountability models across business and technology teams that will be incorporated into a configuration management plan, data certification programs, policies for CI lifecycle management, and audit and governance reviews.
  • Monitor and manage operational KPIs including CMDB Health, CI completeness, correctness, compliance, and relationship integrity identifying trends and driving improvements in team execution.
  • Collaborate cross‑functionally with Product, Engineering, Infrastructure, Asset, Security and ITSM teams to ensure data, relationships, and reporting are available to enable service management and operational excellence.
  • Lead, coach, and develop a team of CMDB administrators and analysts, data and analytics specialists, and governance specialists.
  • Identify and recommend opportunities to automate reporting and data quality management activities.
  • Establish and ensure compliance with process standards, governance requirements, operational controls, and security‑first practices across all support activities.
  • Manage budgets, vendor relationships, staffing models, and resource planning in support of goals and performance commitments.
  • Act as a trusted operational partner to leadership by translating business use cases and ServiceNow capabilities into clear insights and improvement actions, serving as primary escalation point for CMDB governance and analytics‑related issues/requests.
  • Establish a ServiceNow analytics strategy that provides meaningful insights into platform usage, service performance, operational health, and business outcomes.
  • Develop executive dashboards and KPI reporting for platform performance and service management processes.
Requirements
  • 10+ years of progressive technology experience with a demonstrated track record of delivering operational outcomes
  • 8+ years in configuration management, data governance, ServiceNow experience or IT Operations
  • 3+ years of direct or indirect people leadership experience, including coaching, onboarding, and performance management
  • 3+ years supervising technical teams or managing ServiceNow CMDB, CSDM, Discovery, Service Mapping, and governance practices
  • Bachelor's degree in Computer Science, Engineering, or a related field, and/or equivalent practical experience
  • Strong financial and operational acumen, including budget management, problem solving, and decision making
  • Ability to influence and collaborate across teams, with strong presentation, written, and verbal communication skills
  • Proven ability to lead execution on complex initiatives and drive results in fast‑paced environments
  • Strong leadership and team‑building capabilities, including talent development, coaching, and succession planning
  • Ability to translate business needs into practical technology support solutions
  • Experience ensuring compliance with technology governance, risk management, and operational controls
  • Strong data governance, data quality, and data management expertise
  • Hands‑on experience with ServiceNow Performance Analytics, dashboards, and reporting solutions.
  • Working knowledge of ITIL/ITSM principles, IT Operations, and enterprise support tools
Preferred Qualifications
  • Master's degree in a relevant discipline
  • Advanced leadership or operational certifications (e.g., ITIL Intermediate/Expert, Six Sigma)
  • Experience supporting or partnering with enterprise architecture, cloud, or cybersecurity teams
  • Background supporting large‑scale digital or technology transformation initiatives
  • Experience working in retail, supply chain, or distributed enterprise environments
  • ITIL Foundation or Intermediate certification
  • Experience with enterprise service management platforms (e.g., ServiceNow)
  • Background coordinating technology deployments, readiness activities, and change impacts

Salary Range: $120,960 - $181,440

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

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