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Configuration Analyst Jobs in Chicago, IL (NOW HIRING)

blueStone

Sr. HCM Analyst

Chicago, IL · On-site

$90K - $120K/yr

Troubleshoot configuration and reporting issues to identify and fix root causes. Effectively uses process analysis and documentation methodologies, tools and standards to assess and deploy new ...

Trsil

Workday Functional Analyst

Lisle, IL · On-site

The Analyst leads data migration activities, governs the multi-tenant environment configuration lifecycle, and designs and delivers the full Workday reporting ecosystem: including custom reports ...

AbbVie

ServiceNow Business Analyst

Mettawa, IL

The Business Analyst will support the CMDB & ITOM POD by helping coordinate delivery, documentation, and operational readiness across the team's workstreams. This role is focused on enabling a well ...

AbbVie

ServiceNow Business Analyst

Mettawa, IL · On-site

$96K/yr

The Business Analyst will support the CMDB & ITOM POD by helping coordinate delivery, documentation, and operational readiness across the team's workstreams. This role is focused on enabling a well ...

UCLA Health

Operations Support Analyst

Rosemont, IL · On-site

Support and coordinate Warehouse Management System base configuration and distribution center specific configuration as the Operations Support Analyst * Develop WMS test scripts and training scripts ...

AbbVie

ServiceNow Business Analyst

Mettawa, IL · On-site

The Business Analyst will support the CMDB & ITOM POD by helping coordinate delivery, documentation, and operational readiness across the team's workstreams. This role is focused on enabling a well ...

Robert Half

Senior Workday Analyst

Chicago, IL · On-site

$40 - $48/hr

The position focuses on analysis, configuration support, testing, process improvement, and governance across the talent technology landscape. This opportunity is well suited for someone who combines ...

CNA

Financial Systems Advisory - Senior Analyst

Chicago, IL · On-site

$54K - $103K/yr

They will provide expertise on financial system related configuration changes by ensuring impacts ... Utilizes technology to analyze data and/or metrics from applicable systems to review data processes ...

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All JobsConfiguration Analyst JobsConfiguration Analyst Jobs in Chicago, IL

Configuration Analyst information

See Chicago, IL salary details

$15

$42

$70

How much do configuration analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for configuration analyst in Chicago, IL is $42.59, according to ZipRecruiter salary data. Most workers in this role earn between $31.49 and $54.52 per hour, depending on experience, location, and employer.

What is a configuration analyst?

A configuration analyst helps with the management of information systems and software and provides customer support with ticketing systems. As a configuration analyst, your job duties include configuring business processes and developing systems for documentation, payroll, and reimbursement. You continually monitor and analyze the efficiency of the system and identify where key issues impact transaction processes. Qualifications for this career include a bachelor’s degree in IT or a related field, working knowledge of or experience in the specific industry in which you want to work, and excellent computer literacy. Skills in time management and communication are vital for this role.

What are the key skills and qualifications needed to thrive as a configuration analyst, and why are they important?

To thrive as a Configuration Analyst, you need strong analytical abilities, attention to detail, and a background in information technology or systems management, often supported by a relevant degree. Familiarity with configuration management tools (such as ServiceNow, BMC Remedy, or SCCM), ITIL certification, and database systems is typically required. Excellent problem-solving skills, communication, and the ability to collaborate with cross-functional teams are standout soft skills. These competencies ensure accurate tracking and control of system configurations, minimizing errors and supporting organizational efficiency.

How does a configuration analyst typically collaborate with other departments to ensure accurate system changes?

Configuration Analysts regularly work with cross-functional teams, including IT, operations, and business stakeholders, to gather requirements and ensure that system configurations align with organizational needs. They facilitate communication between technical and non-technical groups, translating business requirements into technical specifications. This collaborative approach helps prevent misconfigurations, reduces errors, and ensures smooth implementation of system updates or enhancements.

What is the difference between Configuration Analyst vs Data Analyst?

AspectConfiguration AnalystData Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like CCNA or ITILBachelor's in Statistics, Mathematics, or related field; certifications like CAP or Microsoft Data certifications
Work EnvironmentIT departments, technology firms, manufacturing, or telecom companiesBusiness, finance, marketing, or healthcare sectors
Employer & Industry UsageUsed in industries managing system configurations and IT infrastructureUsed across industries for data analysis and reporting

The Configuration Analyst primarily focuses on managing and optimizing system configurations within IT environments, ensuring systems operate efficiently. In contrast, the Data Analyst interprets data to help organizations make informed decisions. While both roles require analytical skills, their focus areas and industry applications differ significantly.

More about Configuration Analyst jobs

What are the most commonly searched types of Configuration Analyst jobs in Chicago, IL?

The most popular types of Configuration Analyst jobs in Chicago, IL are:

What are popular job titles related to Configuration Analyst jobs in Chicago, IL?

For Configuration Analyst jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Configuration Analyst jobs in Chicago, IL look for?

The top searched job categories for Configuration Analyst jobs in Chicago, IL are:

Configuration Analyst jobs near you
Infographic showing various Configuration Analyst job openings in Chicago, IL as of August 2026, with employment types broken down into 49% Full Time, and 51% Contract. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $88,596 per year, or $42.6 per hour.

Senior Implementations Analyst

ampliFI Loyalty Solutions

Naperville, IL • On-site

$87K - $116K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Overview
The Senior Implementations Analyst is a member of the Client Delivery team and part of the Client Services organization, which is comprised of the Sales, Client Delivery, Account Executive and Relationship Management teams.
The Senior Implementations Analyst serves as a technical and analytical bridge between our clients (banks/credit unions), implementations managers, and internal engineering teams. This role is responsible for ensuring the successful technical execution and launch of our cardholder rewards and loyalty programs. The ideal candidate possesses a deep understanding of data flows, system configuration, and client-facing technical communication.
This individual acts as a technical collaborator for the entire organization to complete project tasks and provide ongoing client support. Responsible for providing a high level of client and internal customer service while juggling numerous tasks. They act as an escalation point, assist with troubleshooting and issue resolution.
Responsibilities
  • Technical Configuration and System Setup: Independently perform hands-on configuration of proprietary rewards management software
  • Data Analysis and Validation: Review client-provided file layouts and technical specifications; build and execute SQL queries to analyze, validate, and troubleshoot data during the implementation and ETL process.
  • Client Technical Liaison: Serve as a technical point of contact for clients and implementation managers, translating technical requirements and integration specifications (including SSO) into business terms and vice-versa.
  • Implementation Launch Management: Own the technical execution of rewards program launches
  • Technical Requirements Documentation: Document technical requirements, processes, and configuration specifics related to client implementation projects
  • Lead client-facing technical discussions to support implementations and troubleshooting
  • Identify areas for improvement and development of actions plans, training and process documentation
  • Analyze incoming projects and tickets and act as department liaison

Essential Skills and Experience
  • Bachelor's degree or equivalent in relevant work experience
  • Minimum 5 years business analyst experience preferably within payments
  • Practical applications of SQL, Excel, Word, PowerPoint, Outlook, Gmail, Google Sheets, Google Docs

Preferred Skills and Experience
  • Experience in card payments and/or card issuing
  • Proficient, practical SQL expertise applied in real-world implementation, data validation, and troubleshooting scenarios
  • Familiarity with systems configuration, basic understanding of programming languages
  • Experience or strong interest in using data visualization tools (e.g., Tableau, Power BI) or spreadsheet tools (e.g., advanced Excel) for analysis and reporting.
  • Previous Business Analyst experience in a technology-driven, financial services, or client-facing operations environment.
  • Ability to analyze files, perform file reviews
  • Experience working on projects or assignments that required translating technical specifications into actionable steps.
  • Demonstrated ability to create and follow processes and contribute to technical documentation efforts Experience with Salesforce or other CRM systems

Key Competencies and Attributes
  • Learning & Technical Foundation: Possesses a foundational understanding of data analysis and systems and demonstrates a strong willingness to rapidly acquire subject-matter expertise regarding rewards platforms, proprietary systems, and technical concepts (ETL, SSO).
  • Execution & Detail Orientation: Demonstrates strict adherence to detail and strong organizational skills when executing configuration tasks and performing data validation to minimize errors.
  • Analytical Curiosity & Problem Solving: Exhibits critical thinking and a desire to learn problem resolution techniques, particularly in using SQL queries to support data-related troubleshooting.
  • Communication & Collaboration: Maintains effective written and verbal communication for internal team updates and documentation. Functions as a flexible and supportive collaborator, taking direction and contributing actively to team goals and project execution.
  • Time Management & Discipline: Focuses on planning and scheduling skills to manage time effectively and prioritize assigned tasks, supporting project management discipline principles within a structured implementation timeline.

Travel: Occasional out-of-area and overnight travel may be expected
Work Arrangement
  • Based at ampliFI's Naperville, IL Corporate office, this hybrid role requires onsite reporting Tuesday-Thursday weekly.
  • National remote opportunities require residency in one of the following states AZ, CO, FL, GA, IL, IN, MA, MT, NC, NE, NH, NJ, NY, OH, PA, SC, TX, UT, VA, or WI.

Physical Requirements
This role involves sitting or standing for extended periods, using computers, phones, and other office equipment. Visual acuity and manual dexterity are needed for reading documents and handling materials. Occasional lifting of items up to 20 lbs. and frequent phone communication is required.
Other Duties
Duties, responsibilities, and activities are not all encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to satisfactorily carry out each essential duty. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions
The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee's placement within the salary range will depend on various factors, including but not limited to relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $95,000 to $110,000.
About ampliFI
At ampliFI Integrity guides every decision, Curiosity drives innovation, and Advocacy ensures we always put our clients and teammates first. We foster a supportive, fun workplace where your contributions are valued, and your growth is encouraged.
ampliFI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For nearly two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. Here at ampliFI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do.
Benefits and Perks
  • Competitive pay plus 401(k) with employer match
  • Medical, dental, vision, and life insurance
  • Voluntary café plans, including voluntary life, accident, hospital, critical care, and parking/transit options
  • Tuition Reimbursement
  • Paid time off, company holidays, and parental leave
  • Employee Assistance Program
  • Hybrid work environment with flexible hours
  • Onsite perks including gym access and snacks
  • Employee recognition programs celebrating milestones and achievements
  • Growth opportunities within a supportive, team-oriented environment

ampliFI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills because we believe that the more inclusive we are, the greater impact we can make together.

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