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Conference Services Manager Jobs in Edison, NJ (NOW HIRING)

We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you ...

We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you ...

We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you ...

... management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services ... Welcome to The Heldrich Hotel & Conference Center in the vibrant city of New Brunswick, New Jersey ...

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Conference Services Manager information

See Edison, NJ salary details

$41.4K

$64.1K

$83.9K

How much do conference services manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for conference services manager in Edison, NJ is $64,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $73,500.00 per year, depending on experience, location, and employer.

What does a conference services manager do?

As a conference services manager, your primary responsibilities involve planning and supervising conferences in a variety of industries. Your duties include facilitating meetings with event representatives and committees to discuss catering, budgeting, and other services, such as entertainment, that may be needed. You may coordinate conferences or conventions in a venue like a hotel or a university, handle event staffing, and ensure vendors provide satisfactory service. You may also draft or sign contractual agreements, maintain meeting minutes and other communication records, and supervise events to solve any issues that arise.

What does a conference services manager do?

A Conference Services Manager is responsible for coordinating and managing all aspects of events and conferences held at a venue, such as hotels or convention centers. Their duties include working with clients to determine event requirements, organizing logistics, managing budgets, and ensuring all services—from catering to audio-visual needs—are delivered smoothly. They act as the main point of contact between clients and the venue, ensuring that all details are executed as planned and the event runs successfully.

What are the key skills and qualifications needed to thrive as a conference services manager, and why are they important?

To thrive as a Conference Services Manager, you need strong organizational skills, event planning experience, and a relevant degree such as hospitality management or business. Familiarity with event management software, property management systems, and audio-visual equipment is typically required. Exceptional communication, negotiation, and problem-solving abilities help build client relationships and manage on-site challenges. These skills ensure seamless event execution, high client satisfaction, and the ability to adapt to dynamic event environments.

What are some common challenges faced by conference services managers, and how are they typically addressed?

Conference Services Managers often navigate challenges such as last-minute changes to event schedules, coordinating multiple vendors, and managing client expectations. To address these, strong organizational skills, clear communication, and proactive contingency planning are essential. They work closely with clients, event staff, and service providers to ensure smooth execution, and regularly debrief with teams to improve processes for future events. Flexibility and quick problem-solving are key to succeeding in this dynamic role.

What is the difference between Conference Services Manager vs Event Coordinator?

AspectConference Services ManagerEvent Coordinator
CredentialsRelevant hospitality or event management certifications, experience in venue servicesEvent planning certifications or experience, often less specialized
Work EnvironmentHotels, conference centers, corporate venuesVarious settings including corporate, nonprofit, or private events
Employer & IndustryHotels, conference centers, event venuesEvent planning firms, corporate clients, nonprofits
Primary FocusOverseeing venue services, coordinating logistics for conferencesPlanning and executing individual events

The Conference Services Manager primarily manages venue logistics and ensures smooth conference operations, often working within hotels or conference centers. In contrast, the Event Coordinator focuses on planning and executing specific events, which may include a variety of event types. Both roles require strong organizational skills, but the Conference Services Manager typically has a more specialized focus on venue management and client coordination.

What job categories do people searching Conference Services Manager jobs in Edison, NJ look for?

The top searched job categories for Conference Services Manager jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Conference Services Manager jobs?

Cities near Edison, NJ with the most Conference Services Manager job openings:

Infographic showing various Conference Services Manager job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $64,144 per year, or $30.8 per hour.

Conference Services Manager

Morristown, NJ • On-site

$70K - $75K/yr

Full-time

Posted 22 days ago


Job description

Compensation Type
Yearly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Overview
The Catering & Conference Services Manager is responsible for selling catering events and servicing catered & group events after it is booked. This is achieved through establishing and building strong client relationships; negotiating and finalizing through to contract; planning all event catering and operations; maintaining service and regular contact during the program; subsequent client follow up, billing and financial closure. The Catering & Conference Service Manager serves as the property liaison between client and operating departments to ensure a successful meeting and to generate repeat business. Is also responsible for coordinating and supervising assigned group business after it is booked by the sales department, and through completion of the event or function, while maintaining profitable operations and high quality products and service levels. He/she is expected to market ideas to promote business;
Additional ongoing responsibilities include close management of financials, including regular participation in catering budgeting and forecasting. He/she is expected to foster relationships and market ideas to promote new and repeat business.
Responsibilities
  • Manage existing accounts and follow up with client re-solicitation to capture future business.
  • Identify potential new business, develop a sales strategy and solicit.
  • Meet/Exceed all revenue goals.
  • Productivity Goal for Blue Morel Restaurant.
  • Respond to requests by Meeting and Event Planners immediately.
  • Interact with outside planners, vendors for event set-up and operational requirements.
  • Maintain pricing integrity and propose upscale menus and enhancements for clients.
  • Create, review and revise rooming lists, VIP lists, Banquet Event Orders and Group Resumes according to established protocols.
  • Plan and manage internal and/or external Pre-Event meetings as required.
  • Service events and groups for multiple sales managers, for various segments.
  • Be visible on the floor and assist staff as needed during functions.
  • Respond to client concerns in a timely manner, provide service recovery as required.
  • Work closely with operational department managers and keep them informed of event updates, requests and concerns as they arise.
  • Keep immediate supervisor fully informed of all challenges or matters requiring his/her attention.
  • Prepare and submit required reports in a timely manner.
  • Finalize event billing and complete post-event communication, including post-event meetings as required.
  • Use feedback from Meeting Planner evaluations to improve service and quality.
  • Plan and execute hotel holiday and special events as requested.
  • Proficient knowledge of meeting room set-ups and capabilities.
  • Proficient knowledge of sleeping room configurations and types.
  • Have comprehensive working knowledge of all operational departments within the hotel; culinary, stewarding, banquets, audiovisual, front office, guest services, reservations, housekeeping, engineering, purchasing, accounting.
  • Participate in all required hotel meetings and training (One to One Customer Service Training, etc.)
  • Ongoing conduct which embraces Highgate's philosophy of service.

Qualifications
  • At least 3-5 years of progressive experience in a luxury hotel or a related field; or a 2-year college degree and at least 3 years of related, luxury hotel experience.
  • Must be proficient in Windows; Company approved spreadsheets and word processing.
  • Must have knowledge of F&B preparation techniques, dietary restrictions, health department rules and regulations, liquor laws and regulations.
  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Extensive knowledge of all hotel departments
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Ability to excel in a fast-paced environment
  • Self-confident, proactive, and able to prioritize and make effective decisions
  • Must be able to multitask and prioritize departmental functions to meet deadlines
  • Attend all hotel required meetings; trainings; & MOD coverage required
  • Maintain high standards of personal appearances and grooming and comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
  • Must be a creative and effective leader, possessing a high degree of professionalism
  • Create, execute, and manage a personal plan to meet or exceed budgeted revenue goals.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.
  • Follow and implement property and Highgate standard operating procedures.