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Conference Service Manager Jobs in Alberta (NOW HIRING)

Marriott

Banquets Manager

Edmonton, AB · On-site

Schedules banquet service staff to forecast and service standards, while maximizing profits ... Delta Hotels Edmonton South Conference Centre takes seriously its obligations under the applicable ...

CosmoProf

Brand Manager Wella

Edmonton, AB · On-site

... their service and retail business from behind the chair. * Drive "sell-through" of all monthly ... conference calls and email. * Responsible for partnering with Market Leadership to identify event ...

New

CosmoProf

Brand Manager Wella

Calgary, AB · On-site

... their service and retail business from behind the chair. * Drive "sell-through" of all monthly ... conference calls and email. * Responsible for partnering with Market Leadership to identify event ...

New

EventMobi

Account Manager - Canada Remote

Calgary, AB

CA$105K/yr

... services, gathering feedback & ensuring their overall event success in order to drive account ... conference organizers create engaging event experiences. We believe live events bring people ...

Intact Financial

IT Technical Advisor II

Calgary, AB · Hybrid

Manage incidents, problems, service requests and changes through established service-management and ... conference calls. * Proven ability to act as a leader, demonstrate strong customer focus and ...

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Conference Service Manager information

What does a conference service manager do?

A conference service manager oversees the planning and coordination of events, ensuring all logistics such as venue setup, catering, and technical support are handled efficiently. They work closely with clients, vendors, and staff to ensure successful event execution and may manage budgets, schedules, and staff training.

What are popular job titles related to Conference Service Manager jobs in Alberta?

For Conference Service Manager jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Conference Service Manager jobs in Alberta look for?

The top searched job categories for Conference Service Manager jobs in Alberta are:

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Cities in Alberta with the most Conference Service Manager job openings:

Conference Service Manager jobs near you
Infographic showing various Conference Service Manager job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Banquets Manager

Marriott

Edmonton, AB • On-site

Full-time

Re-posted 9 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,190 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description

JOB SUMMARY

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Managing Banquet Operations

Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).

Applies knowledge of all laws, as they relate to an event.

Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.

Adheres to and reinforces all standards, policies, and procedures.

Maintains established sanitation levels.

Manages departmental inventories and maintains equipment.

Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.

Schedules banquet service staff to forecast and service standards, while maximizing profits.

Assists team in developing lasting relationships with groups to retain business and increase growth.

Participating in and Leading Banquet Teams

Sets goals and delegates tasks to improve departmental performance.

Conducts monthly department meetings with the Banquet team.

Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.

Acts as a liaison to the kitchen staff.

Leads shifts and actively participates in the servicing of events.

Ensuring and Providing Exceptional Customer Service

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

Responds to and handles guest problems and complaints.

Empowers employees to provide excellent customer service.

Ensures employees understand expectations and parameters.

Strives to improve service performance.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Reviews comment cards and guest satisfaction results with employees.

Conducting Human Resources Activities

Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

Observes service behaviors of employees and provides feedback to individuals.

Monitors progress and leads discussion with staff each period.

Participates in the development and implementation of corrective action plans.

Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.

Attends and participates in all pertinent meetings.

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Edmonton South Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.  If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request.  Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
 

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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