ZipRecruiter

Log In

1

Concierge Jobs in Rochester, NY (NOW HIRING)

w3r Consulting

Concierge

Fairport, NY · On-site

$14.75 - $19/hr

The Concierge is the first face that visitors see at company's Resource Center retail locations. This role is responsible for greeting visitors, administering incoming calls and ensuring all guests ...

Senior Lifestyle

Concierge

Rochester, NY · On-site

$15.50 - $17/hr

Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence ...

Senior Lifestyle

Concierge

Rochester, NY · On-site

$16 - $18/hr

Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence ...

Senior Lifestyle

Concierge

Rochester, NY · On-site

$16 - $18/hr

Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence ...

Senior Lifestyle

Concierge

Rochester, NY · On-site

$15.50 - $17/hr

Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence ...

Jewish Senior Life

Concierge

Rochester, NY

$16.23/hr

Pay Rate : $16.23 per hour Per Diem GENERAL SCOPE: Greets and welcomes visitors, residents and staff in a professional manner. Provide information on daily activities and services provided by the ...

Jewish Senior Life

Concierge

Rochester, NY · On-site

$16.23/hr

Pay Rate : $16.23 per hour Per Diem GENERAL SCOPE: Greets and welcomes visitors, residents and staff in a professional manner. Provide information on daily activities and services provided by the ...

next page

Showing results 1-20

All JobsConcierge JobsConcierge Jobs in Rochester, NY

Concierge information

See Rochester, NY salary details

$10

$17

$25

How much do concierge jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for concierge in Rochester, NY is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a concierge, and why are they important?

To thrive as a Concierge, you need excellent customer service skills, strong local knowledge, and organizational abilities, often supported by a high school diploma or equivalent. Familiarity with property management systems, reservation software, and communication tools is commonly required. Outstanding interpersonal skills, problem-solving, and discretion help a concierge deliver memorable guest experiences. These abilities are crucial for anticipating guest needs, efficiently managing requests, and enhancing overall satisfaction.

How does a concierge typically collaborate with other hotel departments to enhance guest experiences?

A concierge works closely with various hotel departments such as housekeeping, front desk, and food and beverage to ensure guests' needs are met seamlessly. For instance, if a guest requests a special room setup or amenities, the concierge coordinates with housekeeping and maintenance. They also communicate with local vendors and in-house teams to arrange transportation, dining reservations, or event tickets, ensuring a smooth and memorable stay. This collaborative approach helps create a personalized guest experience and fosters strong relationships across the hotel team.

What is the difference between Concierge vs Front Desk Agent?

AspectConciergeFront Desk Agent
Required CredentialsHigh school diploma, customer service experience, sometimes certifications in hospitalityHigh school diploma, customer service skills, on-the-job training
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality reception areas
Employer & Industry UsageHospitality industry, luxury service providersHospitality industry, general lodging establishments
Common Search & ComparisonConcierge vs Front Desk Agent

While both roles serve guests in hospitality settings, concierges focus on personalized services like reservations and local recommendations, requiring more specialized customer service skills. Front desk agents handle check-ins, check-outs, and general inquiries. The concierge role often involves higher interaction with guests seeking tailored experiences, whereas front desk agents manage administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

How do I get hired as a concierge?

To get hired as a concierge, candidates typically need excellent customer service skills, a professional appearance, and knowledge of the local area or services. Relevant experience in hospitality or customer service, along with strong communication and problem-solving abilities, can improve chances. Some positions may require a high school diploma or equivalent, and familiarity with reservation systems or language skills can be advantageous.

How much do you get paid as a concierge?

Concierge salaries typically range from $25,000 to $50,000 annually, depending on experience, location, and the employer. Many concierges earn additional tips, which can significantly increase total compensation, especially in luxury or hotel settings.

What is the job of a concierge?

A concierge is responsible for assisting guests or clients by providing information, making reservations, and arranging services such as transportation, dining, or entertainment. They often work in hotels, luxury residences, or corporate settings and need strong communication and customer service skills.
More about Concierge jobs

What are the most commonly searched types of Concierge jobs in Rochester, NY?

The most popular types of Concierge jobs in Rochester, NY are:

What job categories do people searching Concierge jobs in Rochester, NY look for?

The top searched job categories for Concierge jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Concierge jobs?

Cities near Rochester, NY with the most Concierge job openings:

Concierge jobs near you
Infographic showing various Concierge job openings in Rochester, NY as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 71% Full Time, 17% Part Time, and 10% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,186 per year, or $17.9 per hour.

Concierge

w3r Consulting

Fairport, NY • On-site

$14.75 - $19/hr

Contractor

Posted 15 days ago

Job description

Summary Description:
The Concierge is the first face that visitors see at company's Resource Center retail locations. This role is responsible for greeting visitors, administering incoming calls and ensuring all guests and callers are appropriately routed in a courteous and professional manner
Essential Resource Responsibilities / Accountabilities:
  • Greets and directs visitors to appropriate company representative.
  • Administers intake sign-in log and exit satisfaction survey to visitors.
  • Schedules 1:1 consultation appointments as needed for licensed and certified company representatives. - Answers all incoming calls in a timely and professional manner.
  • Accurately transfers calls to appropriate parties.
  • Performs a variety of clerical duties (light filing and data entry) as requested.
  • Organizes and maintains up-to-date corporate information and telephone listings
  • Maintains reception area materials (e.g. product brochures, newsletters, event calendars, etc.) for the purpose of providing resource information to visitors.
  • Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties.
  • Performs additional job duties as assigned by company.
Minimum Resource Qualifications:
  • Associates degree in relevant field or equivalent combination of relevant education and experience.
  • Receptionist or customer service experience in an employment setting of 50+ people required.
  • Excellent phone etiquette and customer service skills. - Well organized with attention to detail.
  • Ability to multitask in a fast-paced environment.
  • Professional, enthusiastic and positive attitude.
  • Knowledge of all Microsoft Office applications

Apply