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Concierge Manager Jobs in Waterloo, IL (NOW HIRING)

BJC HealthCare

Hospitality Concierge

Saint Louis, MO · On-site

$14 - $18/hr

Provide database management and tracking of concierge statistics. Responsibilities * Performs front office duties, takes incoming calls, tracks inventory, compiles data, prepares reports, covers the ...

Auffenberg Hyundai

Valet Concierge

Shiloh, IL

$14.50 - $18.75/hr

AUFFENBERG HYUNDAI SERVICE - WE ARE HIRING! PART-TIME RENTAL CONCIERGE A rental concierge is responsible for managing dealership service loaner vehicles and providing an exceptional customer ...

Kauhale Creve Coeur

Concierge

Creve Coeur, MO · On-site

$14.50 - $18.75/hr

Manage mail and package deliveries. * Address and resolve guest or resident concerns with ... Previous experience in hospitality, customer service, or concierge roles preferred. * Excellent ...

City Winery International

Concierge

Saint Louis, MO · On-site

$14 - $18/hr

Overview of Responsibilities Correspond with guests in person, phone, and email Manage in-person ... Concierge booth Handle payment transactions and maintain accurate cashdrawer Attend training ...

City Winery St. Louis

Concierge

Saint Louis, MO · On-site

$14 - $18/hr

Overview of Responsibilities Correspond with guests in person, phone, and email Manage in-person ... Concierge booth Handle payment transactions and maintain accurate cashdrawer Attend training ...

The Arlington of Naples

Concierge

Clayton, MO · On-site

$16/hr

Clarendale Clayton is recruiting for a hospitality focused Concierge. This role is responsible for ... Heavy computer use with Microsoft * Assist the Business Office Manager with projects/assignments.

Life Care Services

Concierge

Clayton, MO

$16/hr

Clarendale Clayton is recruiting for a hospitality focused Concierge. This role is responsible for ... Heavy computer use with Microsoft * Assist the Business Office Manager with projects/assignments.

Cedarhurst of Arnold

Concierge

Arnold, MO · On-site

$15 - $15.50/hr

In addition to managing front desk responsibilities, the Concierge provides clerical and administrative support to the Executive Director, Business Office, and Sales & Marketing teams, helping to ...

New

Heritage at Irene Woods

Concierge

Clayton, MO · On-site

$16/hr

Clarendale Clayton is recruiting for a hospitality focused Concierge. This role is responsible for ... Heavy computer use with Microsoft * Assist the Business Office Manager with projects/assignments.

Life Care Services

Concierge

Clayton, MO

$16/hr

Clarendale Clayton is recruiting for a hospitality focused Concierge. This role is responsible for ... Heavy computer use with Microsoft * Assist the Business Office Manager with projects/assignments.

Cedarhurst of Tesson Heights

Concierge

Saint Louis, MO · On-site

$16 - $17/hr

In addition to managing front desk responsibilities, the Concierge provides clerical and administrative support to the Executive Director, Business Office, and Sales & Marketing teams, helping to ...

Cedarhurst of Waterloo

Concierge

Waterloo, IL · On-site

$17/hr

In addition to managing front desk responsibilities, the Concierge provides clerical and administrative support to the Executive Director, Business Office, and Sales & Marketing teams, helping to ...

Cedarhurst

Concierge

Arnold, MO · On-site

$15 - $15.50/hr

In addition to managing front desk responsibilities, the Concierge provides clerical and administrative support to the Executive Director, Business Office, and Sales & Marketing teams, helping to ...

New

Life Care Companies, LLC

Concierge

Clayton, MO · On-site

$16/hr

Clarendale Clayton is recruiting for a hospitality focused Concierge. This role is responsible for ... Heavy computer use with Microsoft * Assist the Business Office Manager with projects/assignments.

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Concierge Manager information

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How much do concierge manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for concierge manager in Waterloo, IL is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.69 per hour, depending on experience, location, and employer.

What does a concierge manager do?

A Concierge Manager oversees the concierge team in hotels, luxury residences, or resorts, ensuring guests receive exceptional service. Their responsibilities include managing guest requests, coordinating reservations, recommending local attractions, and handling special arrangements. They also train staff, resolve guest issues, and maintain high standards of hospitality. Concierge Managers play a crucial role in enhancing guest experiences and ensuring satisfaction throughout their stay.

What are the key skills and qualifications needed to thrive as a concierge manager?

To thrive as a Concierge Manager, you need a solid background in hospitality management, customer service, and problem-solving, often supported by a degree or relevant certifications in hospitality. Familiarity with property management systems, reservation software, and guest relationship management tools is essential. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure help you deliver memorable guest experiences and lead teams effectively. These skills and qualities are critical for ensuring guest satisfaction, efficient operations, and upholding the reputation of the establishment.

How does a concierge manager typically collaborate with other departments to enhance guest experiences?

As a Concierge Manager, you’ll frequently work closely with front desk staff, housekeeping, and guest services teams to ensure seamless guest experiences. Collaboration involves communicating guest preferences, arranging special requests, and coordinating with local vendors for reservations or activities. This role often requires proactive problem-solving and regular meetings with department heads to address guest feedback and improve service delivery. Building strong interdepartmental relationships is key to anticipating guest needs and delivering personalized service.

What is the difference between Concierge Manager vs Front Desk Supervisor?

Concierge ManagerFront Desk Supervisor
Oversees concierge services, manages guest requests, and coordinates with various departmentsSupervises front desk staff, handles check-ins/outs, and manages guest inquiries at the reception
Requires customer service skills, hospitality knowledge, and often experience in guest servicesRequires customer service skills, hospitality experience, and staff management abilities
Works primarily in hotels, resorts, or luxury establishmentsWorks mainly at hotel front desks, resorts, or hospitality venues

Both roles focus on guest service in hospitality settings, but the Concierge Manager emphasizes personalized guest experiences and service coordination, while the Front Desk Supervisor manages daily front desk operations and staff supervision.

How much do concierge managers make?

Concierge managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the establishment. They often oversee staff, coordinate guest services, and require strong communication and organizational skills. Salaries can vary based on the hospitality environment and additional certifications held.

Is being a concierge manager a difficult job?

Concierge managers oversee guest services and coordinate requests in hospitality settings, requiring strong communication, problem-solving, and organizational skills. The job can be demanding due to high customer expectations, irregular hours, and the need to handle multiple tasks simultaneously.

What cities near Waterloo, IL are hiring for Concierge Manager jobs?

Cities near Waterloo, IL with the most Concierge Manager job openings:

Concierge Manager jobs near you
Infographic showing various Concierge Manager job openings in Waterloo, IL as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 75% Physical, 4% Hybrid, and 21% Remote job distribution, with an average salary of $45,160 per year, or $21.7 per hour.

Office Concierge & Manager

Brahms Construction

Saint Louis, MO • On-site

Full-time

Re-posted 9 days ago

Job description

Position Summary:
The Office Concierge & Manager, serves as a central point of contact for staff and visitors, ensuring office needs are met while fostering a warm and welcoming atmosphere. This individual will oversee day-to-day operations for the Home Office, such as managing office reception, appearance, logistics, and event coordination, all while maintaining a high standard of hospitality. This position also supports the Brahms Construction Controller on accounts payable and accounting functions. This is a highly visible position that often provides opportunities for career advancement to other roles within The Dover Companies, including Cedarhurst Senior Living, Dover Development, Dover Capital, Dover Health, Brahms Design and Brahms Construction. Together we design, develop, construct, and manage independent living, assisted living, and memory care communities for seniors throughout the Midwest.
Essential Duties:
The following duties are normal for this position. This list is not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Office & Facilities Management:
  • Create a welcoming environment for staff, guests, and visitors as the first point of contact for the organization. Notify appropriate personnel upon guest arrival
  • Ensure all phone calls are answered timely and in a professional manner
  • Monitor the appearance and functionality of conference rooms and the café, ensuring they are always presentable and operational
  • Liaise with maintenance teams for timely repairs and upkeep of office areas and equipment
  • Manage all incoming and outgoing mail, packages, and deliveries to ensure timely and accurate distribution
  • Ensure the maintenance and setup of office furnishings, including ordering, repairs, moves, and seasonal decorations (e.g., holiday décor)
  • Manage computer equipment inventory and office supplies. Place orders as needed
  • Order and manage company apparel stock
  • Manage building access, visitor sign-in procedures, and security protocols, as applicable
  • Work closely with IT to help resolve software, hardware, and network issues

Accounting & Accounts Payables:
  • Process invoices for payment; investigating and resolving related issues
  • Code invoices to the appropriate cost centers and GL accounts
  • Manage the company credit card program and expense reimbursement programs
  • Complete and submit credit applications
  • Set up new vendors in the accounting system
  • Prepare intercompany billings and follow up on outstanding payments
  • Reconcile vendor statements, as needed
  • Organize and mail vendor payment information to the IRS (1099)

Administrative & Logistic Support:
  • Coordinate logistics for company meetings, conferences, seminars, parties, outings, and other events, both in-house and off-site
  • Assist in new employee onboarding activities
  • Update employee assignments and contact information
  • Draft, organize and distribute documents across the project management team, field team, and accounting team
  • Establish and manage offsite utilities and network services for construction projects
  • Handle all sensitive financial, vendor, and employee information with the utmost discretion and confidentiality
  • Other duties as assigned

Qualifications, Education and/or Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skills, and abilities required.
  • Must have excellent interpersonal and communication skills
  • Bachelor's degree is required
  • Experience in customer service or hospitality role is preferred
  • Experience in Accounts Payable functions is a plus
  • Obtain and maintain a Missouri Notary Public status; the Company will pay for any necessary training/application time and fees
  • Proficiency in MS Office suite is required
  • Must be comfortable problem-solving and proposing solutions
  • Strong skills in attention to detail and accuracy is required
  • Strong integrity and the ability to handle sensitive information with the utmost discretion and professionalism
  • Ability to work well under pressure and adapt to unexpected events or requests
  • Strong prioritization and multitasking skills

Working Conditions:
As part of The Dover Company's commitment to providing outstanding care and support, the company ensures that staff work under conditions that prioritize safety, collaboration, and professional growth. The conditions listed below define the experience of working in the Home Office or remotely.
  • While performing the duties of this job, the employee is?occasionally required to stand/move, communicate, and identify written information.?The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl and lift and/or move up to 50 pounds independently.
  • This position is required to work onsite at the Brahm's and The Dover Companies' main office, located at 300 Hunter Ave, St. Louis, MO 63124.
  • While performing the duties of this job, the employee is?occasionally required to stand/move, communicate, and identify written information.?The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl and lift and/or move up to 50 pounds independently.
  • This position may need to move through areas of the Home Office or other worksites of the organization.
  • Excellent interpersonal and communication skills with the ability to build relationships at all levels of the organization is required of this role

We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

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