Lead Concierge
Houston, TX · On-site
The Lead Concierge works closely with property management and Stratton Amenities leadership to uphold service expectations, coach team members, and ensure consistent execution of front desk ...
Lead Concierge
Houston, TX · On-site
The Lead Concierge works closely with property management and Stratton Amenities leadership to uphold service expectations, coach team members, and ensure consistent execution of front desk ...
Lead Concierge
Plano, TX · On-site
$18 - $19/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Concierge
Plano, TX · On-site
$18 - $19/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Concierge
Aledo, TX · On-site
$17 - $18/hr
This role serves as the primary on-site leader and liaison between property management and the concierge team, ensuring service excellence, accountability, and operational consistency. Key ...
Lead Concierge
Aledo, TX · On-site
$17 - $18/hr
This role serves as the primary on-site leader and liaison between property management and the concierge team, ensuring service excellence, accountability, and operational consistency. Key ...
Lead Concierge
Plano, TX · On-site
$18 - $19/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Quick apply
Lead Concierge
Plano, TX · On-site
$18 - $19/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Concierge
Austin, TX · On-site
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Quick apply
Lead Concierge
Austin, TX · On-site
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Concierge
Plano, TX · On-site
$18 - $19/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Concierge
Plano, TX · On-site
$18 - $19/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Concierge
Austin, TX · On-site
$22/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Concierge
Austin, TX · On-site
$22/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Concierge
Austin, TX · On-site
$45K/yr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Concierge
Austin, TX · On-site
$45K/yr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Concierge
Lewisville, TX · On-site
$17 - $18/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Quick apply
Lead Concierge
Lewisville, TX · On-site
$17 - $18/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Concierge
Allen, TX · On-site
$17 - $18/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Concierge
Allen, TX · On-site
$17 - $18/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Concierge
Flower Mound, TX · On-site
$18/hr
This role serves as the primary on-site leader and liaison between property management and the concierge team, ensuring service excellence, accountability, and operational consistency. Key ...
Lead Concierge
Flower Mound, TX · On-site
$18/hr
This role serves as the primary on-site leader and liaison between property management and the concierge team, ensuring service excellence, accountability, and operational consistency. Key ...
Lead Concierge
Dallas, TX · On-site
$17 - $17.50/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Concierge
Dallas, TX · On-site
$17 - $17.50/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Concierge
Lewisville, TX · On-site
$17 - $18/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Concierge
Lewisville, TX · On-site
$17 - $18/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Lead Valet/Concierge | High-Rise Residential - Turtle Creek Area
Dallas, TX · On-site
$20 - $22/hr
MUST HAVE A VALID DRIVER'S LICENCE* ABOUT US Worth Ross Management Company (WRMC) is an award ... ABOUT THE ROLE We are seeking an experienced and service-driven Lead Concierge to oversee daily ...
Lead Valet/Concierge | High-Rise Residential - Turtle Creek Area
Dallas, TX · On-site
$20 - $22/hr
MUST HAVE A VALID DRIVER'S LICENCE* ABOUT US Worth Ross Management Company (WRMC) is an award ... ABOUT THE ROLE We are seeking an experienced and service-driven Lead Concierge to oversee daily ...
Vice President, Concierge Security
San Antonio, TX · On-site
$218 - $326/hr
Role Summary Vice President, Concierge Services will lead a premium, high‑touch cybersecurity experience, managing a global concierge program that leverages AI, automation, and data‑driven ...
New
Vice President, Concierge Security
San Antonio, TX · On-site
$218 - $326/hr
Role Summary Vice President, Concierge Services will lead a premium, high‑touch cybersecurity experience, managing a global concierge program that leverages AI, automation, and data‑driven ...
New
Studio Leader Assistant
Mckinney, TX · On-site
They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The ...
Studio Leader Assistant
Mckinney, TX · On-site
They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The ...
Studio Leader Assistant
Mckinney, TX · On-site
They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The ...
Studio Leader Assistant
Mckinney, TX · On-site
They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The ...
They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The ...
They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The ...
Class Experience Lead
Frisco, TX · On-site
They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The ...
Class Experience Lead
Frisco, TX · On-site
They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The ...
Class Experience Lead
Frisco, TX · On-site
They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The ...
Class Experience Lead
Frisco, TX · On-site
They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The ...
Concierge Manager information
See Texas salary details
$13.44 - $15.41
3% of jobs
$15.41 - $17.39
15% of jobs
$18.22 is the 25th percentile. Wages below this are outliers.
$17.39 - $19.36
17% of jobs
The median wage is $20.38 / hr.
$19.36 - $21.34
29% of jobs
$22.46 is the 75th percentile. Wages above this are outliers.
$21.34 - $23.31
19% of jobs
$23.31 - $25.29
7% of jobs
$25.29 - $27.26
1% of jobs
$27.26 - $29.24
2% of jobs
$29.24 - $31.21
2% of jobs
$31.21 - $33.19
1% of jobs
$33.19 - $35.16
3% of jobs
$13
$21
$35
How much do concierge manager jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for concierge manager in Texas is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $22.84 per hour, depending on experience, location, and employer.
What does a concierge manager do?
A Concierge Manager oversees the concierge team in hotels, luxury residences, or resorts, ensuring guests receive exceptional service. Their responsibilities include managing guest requests, coordinating reservations, recommending local attractions, and handling special arrangements. They also train staff, resolve guest issues, and maintain high standards of hospitality. Concierge Managers play a crucial role in enhancing guest experiences and ensuring satisfaction throughout their stay.
What are the key skills and qualifications needed to thrive as a concierge manager?
To thrive as a Concierge Manager, you need a solid background in hospitality management, customer service, and problem-solving, often supported by a degree or relevant certifications in hospitality. Familiarity with property management systems, reservation software, and guest relationship management tools is essential. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure help you deliver memorable guest experiences and lead teams effectively. These skills and qualities are critical for ensuring guest satisfaction, efficient operations, and upholding the reputation of the establishment.
How does a concierge manager typically collaborate with other departments to enhance guest experiences?
As a Concierge Manager, you’ll frequently work closely with front desk staff, housekeeping, and guest services teams to ensure seamless guest experiences. Collaboration involves communicating guest preferences, arranging special requests, and coordinating with local vendors for reservations or activities. This role often requires proactive problem-solving and regular meetings with department heads to address guest feedback and improve service delivery. Building strong interdepartmental relationships is key to anticipating guest needs and delivering personalized service.
What is the difference between Concierge Manager vs Front Desk Supervisor?
| Concierge Manager | Front Desk Supervisor |
|---|---|
| Oversees concierge services, manages guest requests, and coordinates with various departments | Supervises front desk staff, handles check-ins/outs, and manages guest inquiries at the reception |
| Requires customer service skills, hospitality knowledge, and often experience in guest services | Requires customer service skills, hospitality experience, and staff management abilities |
| Works primarily in hotels, resorts, or luxury establishments | Works mainly at hotel front desks, resorts, or hospitality venues |
Both roles focus on guest service in hospitality settings, but the Concierge Manager emphasizes personalized guest experiences and service coordination, while the Front Desk Supervisor manages daily front desk operations and staff supervision.
How much do concierge managers make?
Concierge managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the establishment. They often oversee staff, coordinate guest services, and require strong communication and organizational skills. Salaries can vary based on the hospitality environment and additional certifications held.
Is being a concierge manager a difficult job?
Concierge managers oversee guest services and coordinate requests in hospitality settings, requiring strong communication, problem-solving, and organizational skills. The job can be demanding due to high customer expectations, irregular hours, and the need to handle multiple tasks simultaneously.
What are the most commonly searched types of Concierge jobs in Texas?
The most popular types of Concierge jobs in Texas are:
What cities in Texas are hiring for Concierge Manager jobs?
Cities in Texas with the most Concierge Manager job openings:
Part-time
Medical, Dental, Vision, PTO
Re-posted yesterday
Stratton Amenities rating
3.2
Based on 6 frontline employees who took The Breakroom Quiz
Job description
Lead Concierge/Front Desk Supervisor
Location: Houston, TX
Company: Stratton Amenities
Position Type: Full-Time
Position Summary
Stratton Amenities is seeking a polished, service-oriented Lead Concierge to oversee daily front desk operations at a luxury residential community in Houston, Texas. This position serves as the primary on-site leader for the concierge team and is responsible for maintaining hospitality standards, supporting team performance, and ensuring an exceptional resident experience.
The Lead Concierge works closely with property management and Stratton Amenities leadership to uphold service expectations, coach team members, and ensure consistent execution of front desk responsibilities.
Essential Responsibilities
- Deliver exceptional customer service to residents, guests, vendors, and property staff.
- Serve as the primary point of contact for concierge operations during assigned shifts.
- Lead by example in professionalism, appearance, communication, and hospitality.
- Assist with onboarding and training new concierge associates.
- Provide coaching and performance feedback to concierge team members.
- Ensure all front desk procedures, policies, and service standards are followed.
- Maintain accurate shift notes, incident reports, and daily activity logs.
- Monitor resident requests and ensure timely follow-up and resolution.
- Coordinate package management, visitor access, amenity reservations, and resident communications.
- Conduct routine audits of front desk operations and report concerns to management.
- Assist with schedule coverage and shift transitions as needed.
- Communicate operational issues, resident concerns, and service opportunities to property management and Stratton leadership.
- Maintain a clean, organized, and professional front desk environment.
- Minimum 2 years of customer service, hospitality, concierge, hotel, residential, or front desk experience.
- Previous leadership, supervisory, or lead experience preferred.
- Strong verbal and written communication skills.
- Professional appearance and demeanor.
- Excellent problem-solving and conflict-resolution skills.
- Ability to remain calm and professional in fast-paced situations.
- Comfortable using computers, email, property management software, and Microsoft Office applications.
- Reliable transportation and consistent attendance.
- Ability to work evenings, weekends, and holidays as required.
- Ability to sit, stand, and walk for extended periods.
- Ability to occasionally lift up to 25 pounds.
- Ability to respond quickly to resident and property needs throughout the community.
Experience in any of the following environments is highly desirable:
- Luxury apartment communities
- High-rise residential buildings
- Hotels and resorts
- Private clubs
- Corporate reception or executive support environments
- Customer-facing hospitality roles
- Competitive hourly compensation
- Opportunities for advancement within Stratton Amenities
- Ongoing training and development
- Employee referral program
- Medical, dental, and vision benefits (where applicable)
- Paid time off and company holidays (where applicable)
The ideal Lead Concierge is a hospitality-focused professional who takes ownership of the resident experience, supports team accountability, communicates effectively with property management, and consistently demonstrates leadership through actions rather than title.
About Stratton Amenities
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
201 - 500 Employees
Headquarters location
Frisco, TX, US
Year founded
2015