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Concierge Manager Jobs in Texas (NOW HIRING)

The Membership Concierge Leader will embody a growth mindset, desire to develop professionally, and ambition to advance into a General Manager role. This role requires excellent leadership, excellent ...

The Lead Concierge works closely with property management and Stratton Amenities leadership to uphold service expectations, coach team members, and ensure consistent execution of front desk ...

Lead Concierge

Aledo, TX · On-site

$17 - $18/hr

This role serves as the primary on-site leader and liaison between property management and the concierge team, ensuring service excellence, accountability, and operational consistency. Key ...

Lead Concierge

Plano, TX · On-site

$18 - $19/hr

Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...

Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...

Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...

Lead Concierge

Austin, TX · On-site

$22/hr

Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...

Lead Concierge

Allen, TX · On-site

$17 - $18/hr

Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...

Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...

Lead Concierge

Plano, TX · On-site

$18 - $19/hr

Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...

Lead Concierge

Austin, TX · On-site

$45K/yr

Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...

This role serves as the primary on-site leader and liaison between property management and the concierge team, ensuring service excellence, accountability, and operational consistency. Key ...

Lead Concierge

Lewisville, TX · On-site

$17 - $18/hr

Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...

Lead Concierge

Dallas, TX · On-site

$17 - $17.50/hr

Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...

They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The ...

They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The ...

They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The ...

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Concierge Manager information

See Texas salary details

$13

$21

$35

How much do concierge manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for concierge manager in Texas is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $22.84 per hour, depending on experience, location, and employer.

What does a concierge manager do?

A Concierge Manager oversees the concierge team in hotels, luxury residences, or resorts, ensuring guests receive exceptional service. Their responsibilities include managing guest requests, coordinating reservations, recommending local attractions, and handling special arrangements. They also train staff, resolve guest issues, and maintain high standards of hospitality. Concierge Managers play a crucial role in enhancing guest experiences and ensuring satisfaction throughout their stay.

What are the key skills and qualifications needed to thrive as a concierge manager?

To thrive as a Concierge Manager, you need a solid background in hospitality management, customer service, and problem-solving, often supported by a degree or relevant certifications in hospitality. Familiarity with property management systems, reservation software, and guest relationship management tools is essential. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure help you deliver memorable guest experiences and lead teams effectively. These skills and qualities are critical for ensuring guest satisfaction, efficient operations, and upholding the reputation of the establishment.

How does a concierge manager typically collaborate with other departments to enhance guest experiences?

As a Concierge Manager, you’ll frequently work closely with front desk staff, housekeeping, and guest services teams to ensure seamless guest experiences. Collaboration involves communicating guest preferences, arranging special requests, and coordinating with local vendors for reservations or activities. This role often requires proactive problem-solving and regular meetings with department heads to address guest feedback and improve service delivery. Building strong interdepartmental relationships is key to anticipating guest needs and delivering personalized service.

What is the difference between Concierge Manager vs Front Desk Supervisor?

Concierge ManagerFront Desk Supervisor
Oversees concierge services, manages guest requests, and coordinates with various departmentsSupervises front desk staff, handles check-ins/outs, and manages guest inquiries at the reception
Requires customer service skills, hospitality knowledge, and often experience in guest servicesRequires customer service skills, hospitality experience, and staff management abilities
Works primarily in hotels, resorts, or luxury establishmentsWorks mainly at hotel front desks, resorts, or hospitality venues

Both roles focus on guest service in hospitality settings, but the Concierge Manager emphasizes personalized guest experiences and service coordination, while the Front Desk Supervisor manages daily front desk operations and staff supervision.

How much do concierge managers make?

Concierge managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the establishment. They often oversee staff, coordinate guest services, and require strong communication and organizational skills. Salaries can vary based on the hospitality environment and additional certifications held.

Is being a concierge manager a difficult job?

Concierge managers oversee guest services and coordinate requests in hospitality settings, requiring strong communication, problem-solving, and organizational skills. The job can be demanding due to high customer expectations, irregular hours, and the need to handle multiple tasks simultaneously.

What are the most commonly searched types of Concierge jobs in Texas?

The most popular types of Concierge jobs in Texas are:

What cities in Texas are hiring for Concierge Manager jobs?

Cities in Texas with the most Concierge Manager job openings:

Infographic showing various Concierge Manager job openings in Texas as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $45,426 per year, or $21.8 per hour.

Membership Concierge Manager

Plano, TX • On-site


Life Time

6.5

Company rating: 6.5 out of 10

Based on 394 frontline employees who took The Breakroom Quiz

24th of 63 rated gym and leisure clubs

People enjoy working here

Recommended by students

Recommended by parents


Full-time

Posted 14 days ago


Job description

Position Summary

The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate in a culture which delivers excellence in the guest experience, service execution and member retention as aligned with our premium brand. In this role, you will leverage your expertise to drive a team creating value-based relationships connecting members and guests to programs and services which help meet their healthy way of life goals. This position will serve as the right hand to the Club General Manager, connecting all in-center departments to ensure seamless operations, partnership and member engagement. The Membership Concierge Leader will embody a growth mindset, desire to develop professionally, and ambition to advance into a General Manager role. This role requires excellent leadership, excellent communication skills, and a deep commitment to enhancing the member experience while aiding in the success of the entire club.

Job Duties/Responsibilities

  • Regularly participates in Life Time's classes, activities, events and programming
  • Embodies the Life Time brand commitment to a healthy lifestyle professionally and personally
  • Leads in zone by exemplifying service excellence and being a member connectivity specialist
  • Encourages team members to exceed their own expectations and aim for higher performance
  • Onboard and certify team members - Cast to perfection and certify to exhaustion
  • Provides guidance, help, coaching, and feedback to enhance member engagement
  • Meticulously manages schedules and zone rotations to ensure optimal performance and efficiency
  • Functional pro in executing business protocols including new member acquisition, existing member retention and new member connectivity

Minimum Required Qualifications

This position requires a high level of skill related to written and verbal communication, customer service, service recovery, business planning, management of processes, expense and revenue tracking, team building and sales.

Education:

  • High School Diploma or Equivalent

Years of Experience:

  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals

Licenses / Certifications / Registrations:

  • CPR/AED certification required within 30 days of hire

Preferred Qualifications:

  • Bachelor's or Associate's degree
  • Hospitality management or similar degree/certification
  • Fitness related experience including PT or Group Fitness certification
  • Superior time management skills
  • Ability to prioritize tasks
  • Adapts to change and innovation
  • Experience with Microsoft Dynamics CRM and Microsoft Office Suite

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.


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