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Concierge Associate Jobs in Tennessee (NOW HIRING)

Marriott

Club Level Concierge

Nashville, TN · On-site

$15 - $19.25/hr

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our ...

LegacyBox

Customer Service Concierge Agent

Chattanooga, TN · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Associate's degree * 18+ years old * Must pass drug test and state, federal, and criminal ... Hotel, hospitality, or concierge experience -- you already know what "going above and beyond ...

LegacyBox

Customer Service Concierge Agent

Chattanooga, TN · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Associate's degree * 18+ years old * Must pass drug test and state, federal, and criminal ... Hotel, hospitality, or concierge experience - you already know what "going above and beyond ...

Infinity Healthcare Consulting

Hospital Liaison

Knoxville, TN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hospital Liaisons work very closely with our AD Concierge and leadership, to drive daily admissions ... Preferred associate degree in healthcare, business or similar with 1 year experience * Must meet ...

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Concierge Associate information

What is a concierge associate?

Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a concierge associate, and why are they important?

To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.

What are some common challenges concierge associates face, and how can they effectively handle them?

Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.

What is the difference between Concierge Associate vs Front Desk Agent?

Concierge AssociateFront Desk Agent
Provides personalized services, reservations, and local recommendations to guestsHandles check-ins, check-outs, and general guest inquiries at the front desk

Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.

How much do you get paid as a concierge associate?

Concierge associates typically earn an average hourly wage of around $12 to $20, depending on location, experience, and employer. Salaries can range from approximately $25,000 to $45,000 annually for full-time roles. Compensation may also include tips and benefits such as health insurance and paid time off.

How to become a concierge associate with no experience?

To become a concierge associate with no experience, focus on developing strong customer service and communication skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent, and gaining familiarity with hotel or hospitality environments can be helpful; some employers provide on-the-job training for new hires.

Is a concierge associate a stressful job?

A concierge associate's job can be stressful due to high customer service expectations, multitasking, and managing diverse guest needs. The role often requires strong communication skills, problem-solving, and the ability to handle busy environments, which can contribute to job-related stress.

What are the most commonly searched types of Concierge jobs in Tennessee?

The most popular types of Concierge jobs in Tennessee are:

What cities in Tennessee are hiring for Concierge Associate jobs?

Cities in Tennessee with the most Concierge Associate job openings:

Concierge Associate jobs near you
Infographic showing various Concierge Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Front Desk Concierge - Part Time

The Aspenwood Company - The Crestmoor at Green Hills

Nashville, TN • On-site

$15 - $19.25/hr

Part-time, Per diem

Posted 18 days ago

Job description

Are you enthusiastic about providing outstanding service and creating a warm, welcoming environment for residents and guests? We have exciting opportunities for Concierge/Front Desk/Security Associates who are professional, friendly, and dedicated to making a positive first impression. If you’re ready to be the welcoming face of our community and ensure a safe, pleasant environment for all, we’d love to have you on our team! Apply today and help us create an exceptional experience for our residents and guests.

Location:  The Crestmoor at Green Hills, an Independent Living and Assisted Living with Memory Care senior community  

Part Time & PRN

Availability: Must be available to work weekends and holidays

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner.
  • Monitor all incoming public traffic and assist with inquiries.
  • Maintain the cleanliness and orderliness of common areas and all public spaces.
  • Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance.
  • Provide key support to the sales and marketing team by managing inquiries effectively.
  • Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests.
  • Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately.
  • Assist with maintenance orders, either on paper or through an electronic system.
  • Monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures.
  • Assist with scheduling job applicant interviews for department heads.
  • Track incoming/outgoing residents and guests and perform daily resident check-ins per policy.
  • Be an active member of the community’s emergency response team.
  • Maintain a professional appearance and good personal hygiene in accordance with company policies.
  • for long periods, work in various environments, lift up to 40 lbs, and occasionally climb stairs, lifts, or ladders.
  • Assist with special projects or tasks as assigned.
  • Detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response.

MINIMUM REQUIREMENTS

  • High School diploma or GED required.
  • Prior customer service, front desk, and telephone experience preferred.
  • Valid Texas Driver’s License required.
  • Excellent communication and customer service skills; strong problem-solving skills, good judgment, and attention to detail.
  • Proficient in PC skills, including Microsoft Office, Word, and some Excel.
  • Understanding of HIPAA requirements.

EOE/M/F/D/V

Apply