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Concierge Associate Jobs in Oklahoma (NOW HIRING)

Shangri-La

Reservations Agent

Afton, OK · On-site

$14 - $15/hr

Assist on shuttle runs based on business demandsPerform job duties of Concierge as scheduled ... Exhibit professionalism, courtesy, and respect towards guests and associates under all ...

Shangri-La

Reservations Agent

OK · On-site

$14 - $15/hr

Perform job duties of Concierge as scheduled. * Performs other job-related duties as assigned ... Exhibit professionalism, courtesy, and respect towards guests and associates under all ...

Shangri La

Reservations Agent

Afton, OK · On-site

$13 - $16.25/hr

Perform job duties of Concierge as scheduled. * Performs other job-related duties as assigned ... Exhibit professionalism, courtesy, and respect towards guests and associates under all ...

Dreamscape Hosptality

Front Desk Agent

Tulsa, OK · On-site

$11.75 - $15/hr

Provide concierge services, such as recommending local attractions, restaurants, and activities ... The associate may also perform other reasonable business duties assigned by their direct supervisor.

Dreamscape Hospitality

Front Desk Agent

Tulsa, OK

$11.75 - $15/hr

Provide concierge services, such as recommending local attractions, restaurants, and activities ... The associate may also perform other reasonable business duties assigned by their direct supervisor.

Dreamscape Hospitality

Front Desk Agent

Tulsa, OK

$11.75 - $15/hr

Provide concierge services, such as recommending local attractions, restaurants, and activities ... The associate may also perform other reasonable business duties assigned by their direct supervisor.

Dreamscape Hosptality

Front Desk Agent

Tulsa, OK · On-site

$11.75 - $15/hr

Provide concierge services, such as recommending local attractions, restaurants, and activities ... The associate may also perform other reasonable business duties assigned by their direct supervisor.

Dreamscape Hospitality

Front Desk Agent

Tulsa, OK · On-site

$12.25 - $15.50/hr

Provide concierge services, such as recommending local attractions, restaurants, and activities ... The associate may also perform other reasonable business duties assigned by their direct supervisor.

Dreamscape Hospitality

Front Desk Agent

Tulsa, OK · On-site

$11.75 - $15/hr

Provide concierge services, such as recommending local attractions, restaurants, and activities ... The associate may also perform other reasonable business duties assigned by their direct supervisor.

Dreamscape Hospitality

Front Desk Agent

Tulsa, OK · On-site

$11.75 - $15/hr

Provide concierge services, such as recommending local attractions, restaurants, and activities ... The associate may also perform other reasonable business duties assigned by their direct supervisor.

Choctaw Nation of Oklahoma

Privacy Officer - Legal

Durant, OK

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Free lunch for casino & resort associates * Earned wages access once per week for hourly Associates ... Accolade- Concierge Benefits Program * Wellness Program that equals savings on health insurance ...

Choctaw Nation of Oklahoma

Hotel House Person

Durant, OK · On-site

$11.25 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remove soiled linen, terry, trash, and glasses and cups from the associate rooms and to sweep and ... Accolade- Concierge Benefits Program * Wellness Program that equals savings on health insurance ...

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Concierge Associate information

Is a concierge associate an entry level job?

A concierge associate position is often considered entry level, suitable for individuals with strong customer service skills and a professional demeanor. Many roles require minimal prior experience, though some employers may prefer candidates with hospitality or related experience. On-the-job training is typically provided, making it accessible for those starting their careers in customer service or hospitality.

What qualifications do I need to be a concierge associate?

To become a concierge associate, candidates typically need a high school diploma or equivalent, strong customer service skills, and good communication abilities. Previous experience in hospitality or customer service is often preferred, and familiarity with hotel management software can be beneficial.

What are the key skills and qualifications needed to thrive as a concierge associate, and why are they important?

To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.

How much do you get paid as a concierge associate?

Concierge associates typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries can range from approximately $25,000 to $45,000, with some positions offering additional benefits or tips in hospitality settings.

What are some common challenges concierge associates face, and how can they effectively handle them?

Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.

What is the difference between Concierge Associate vs Front Desk Agent?

Concierge AssociateFront Desk Agent
Provides personalized services, reservations, and local recommendations to guestsHandles check-ins, check-outs, and general guest inquiries at the front desk

Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.

What is a concierge associate?

Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.

What are the most commonly searched types of Concierge jobs in Oklahoma?

The most popular types of Concierge jobs in Oklahoma are:

What cities in Oklahoma are hiring for Concierge Associate jobs?

Cities in Oklahoma with the most Concierge Associate job openings:

Concierge Associate jobs near you
Infographic showing various Concierge Associate job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Casino Players Club Representative

Choctaw Nation of Oklahoma

Durant, OK • On-site

$17/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Choctaw Nation Of Oklahoma rating

6.8

Company rating: 6.8 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

697th of 846 rated public administrative organizations

Job description


Start Rate: $17.00/hour | Part-Time | Overnight shifts available
Job Purpose or Objective(s): As a Players Club Representative, you will promote the success of the Choctaw Rewards Club, by informing players of benefits, offers, and special events, and assisting players with all requests. Associate must be customer-focused as they often have the first contact with new customers and frequently deal with regular casino customers. You will report to the Players Club Shift Supervisor or Department Manager.
Primary Tasks:
1. You will explain Choctaw Rewards Club program, promotions and other marketing information in detail to guests.
2. Perform data entry tasks associated with Rewards Club card and use the Player Tracker System.
3. Assist the Marketing department with multiple projects, promotions and events.
4. Answer any questions and immediately resolve any guest, associate or management concerns.
5. You will issue comps based on established guidelines.
6. Stay informed about all marketing activities, promotions, and events.
7. Maintain records to document/verify department activities.
8. Maintain positive working relationship with all locations, departments, staff and vendors.
9. Comply with all company regulations and policies.
10. Perform other tasks as assigned.
Job Requirements:
  • General computer application proficiency.
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • General knowledge of casino facilities and amenities and an in-depth knowledge of casino promotions.
  • Prior experience in high customer contact positions.

Responsibilities
1. You will explain Choctaw Rewards Club program, promotions and other marketing information in detail to guests.
2. Perform data entry tasks associated with Rewards Club card and use the Player Tracker System.
3. Assist the Marketing department with multiple projects, promotions and events.
4. Answer any questions and immediately resolve any guest, associate or management concerns.
5. You will issue comps based on established guidelines.
6. Stay informed about all marketing activities, promotions, and events.
7. Maintain records to document/verify department activities.
8. Maintain positive working relationship with all locations, departments, staff and vendors.
9. Comply with all company regulations and policies.
10. Perform other tasks as assigned.
Qualifications
  • General computer application proficiency.
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • General knowledge of casino facilities and amenities and an in-depth knowledge of casino promotions.
  • Prior experience in high customer contact positions.

About Us
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
Benefits
  • Free gym membership
  • Free access to employee health clinic
  • Free lunch for casino & resort associates
  • Earned wages access once per week for hourly Associates
  • Pet insurance
  • Paid vacation / sick time
  • Medical / Dental / Vision
  • 401(K) with company match
  • College tuition reimbursement
  • Short-term disability, long-term disability, and family leave
  • Employee assistance program
  • Employee prescription program
  • CNO Paid Life Insurance
  • Teladoc
  • On Site Dental Clinics (Jet Dental)
  • On Site Mammogram Services
  • Free diabetes and hypertension monitoring benefit (Livongo)
  • Accolade- Concierge Benefits Program
  • Wellness Program that equals savings on health insurance cost (Virgin Pulse)
  • Maternity Care Program
  • (Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:
  • Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
  • Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
  • Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.

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What Choctaw Nation Of Oklahoma employees say

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Benefits

Hours and flexibility

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Choctaw Nation of Oklahoma logo

About Choctaw Nation of Oklahoma

Sourced by ZipRecruiter

The Choctaw Nation of Oklahoma, based in Durant, OK, US, is a federally recognized Native American tribe with a strong tribal government. With a community totaling over 200,000 members spread across the United States, the Nation’s industry range is expansive, encompassing healthcare, education, and social services as well as commercial enterprises such as gaming, hospitality, manufacturing, retail, and more. Established in 1834 after the forced relocation known as the Trail of Tears, the Choctaw Nation has a rich history guided by its mission to enhance the lives of all members through opportunities designed to develop healthy, successful, and productive lifestyles.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Durant, OK, US

Year founded

2015

Social media

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