ZipRecruiter

Log In

1

Concierge Associate Jobs in Oklahoma (NOW HIRING)

Knitwellgroup

Sales Associate

Tulsa, OK

$11.50 - $15.75/hr

Support all service enhancers to build strong relationships including active use of Concierge ... associates assigned to this job. It is not intended to be inclusive of all duties and ...

Choctaw Nation of Oklahoma

F&B Overnight Deep Clean

Durant, OK · On-site

$11.25 - $13.75/hr

Free lunch for casino & resort associates * Earned wages access once per week for hourly Associates ... Accolade- Concierge Benefits Program * Wellness Program that equals savings on health insurance ...

next page

Showing results 1-20

All JobsConcierge Associate JobsConcierge Associate Jobs in Oklahoma

Concierge Associate information

Is a concierge associate an entry level job?

A concierge associate position is often considered entry level, suitable for individuals with strong customer service skills and a professional demeanor. Many roles require minimal prior experience, though some employers may prefer candidates with hospitality or related experience. On-the-job training is typically provided, making it accessible for those starting their careers in customer service or hospitality.

What qualifications do I need to be a concierge associate?

To become a concierge associate, candidates typically need a high school diploma or equivalent, strong customer service skills, and good communication abilities. Previous experience in hospitality or customer service is often preferred, and familiarity with hotel management software can be beneficial.

What are the key skills and qualifications needed to thrive as a concierge associate, and why are they important?

To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.

How much do you get paid as a concierge associate?

Concierge associates typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries can range from approximately $25,000 to $45,000, with some positions offering additional benefits or tips in hospitality settings.

What are some common challenges concierge associates face, and how can they effectively handle them?

Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.

What is the difference between Concierge Associate vs Front Desk Agent?

Concierge AssociateFront Desk Agent
Provides personalized services, reservations, and local recommendations to guestsHandles check-ins, check-outs, and general guest inquiries at the front desk

Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.

What is a concierge associate?

Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.

What are the most commonly searched types of Concierge jobs in Oklahoma?

The most popular types of Concierge jobs in Oklahoma are:

What cities in Oklahoma are hiring for Concierge Associate jobs?

Cities in Oklahoma with the most Concierge Associate job openings:

Concierge Associate jobs near you
Infographic showing various Concierge Associate job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Concierge - PRN - On Call - Weekend Availability

Montereau

Tulsa, OK • On-site

$13.25 - $17.25/hr

Part-time

Re-posted 10 days ago

Montereau rating

3.9

Company rating: 3.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Summary/Objective:
Assure that the Independent Living Center entrance and concierge desk is managed in an efficient and professional manner by maintaining a welcoming environment for residents, visitors, and staff. Provide a wide variety of support to staff and residents to ensure the highest level of individualized customer service.
Essential Functions/Duties/Responsibilities:
  • Greet and direct all residents, visitors, staff, and contractors in a courteous manner. Assure all visitors sign in via the Accushield kiosk and provide kiosk assistance, as needed.
  • Assure that all in-person, email, radio, and phone inquiries are responded to, or directed appropriately in an accurate and timely manner. Screen and route all incoming communications or take clear and concise messages when required. Assess and resolve problems, as required, or refer to appropriate department leadership, if needed.
  • Support Montereau's marketing efforts to maximize resident occupancy by answering inquiries regarding the community, providing information packets, and compiling data for the IL Center marketing spreadsheet.
  • Assist Independent Living Administration in the coordination of the resident admission process.
  • Sort and process resident and staff mail on a daily basis for expedient delivery.
  • Input and update IL resident records assuring accurate and complete information is maintained in accordance with state regulations and Montereau procedures.
  • Provide administrative support and report to the Concierge Supervisor, Director of Hospitality, COO - Health Services and Health Services leadership team, ELT, LT and assist various departments and residents as requested. Activities may include updating monthly state report, providing upkeep of contract binders, revising, and updating Operational Policy and Procedure Manuals each quarter, typing and printing Care Conference letters to residents and their families, and processing of resident clothing labels to assure proper and efficient laundering, and assisting with additional projects as needed.
  • Enter maintenance and housekeeping work order requests for staff, residents, and their families in a timely, accurate, and thorough manner. Enter transportation requests for IL residents and maintain accurate resident information in the transportation scheduling system.
  • Work closely with the Independent Living (IL) team to provide consistent support for residents transitioning between IL and HC.
  • Assist with administrative tasks in both IL and HC areas, including handling resident inquiries, processing forms, and scheduling services.
  • Collaborate with other departments to promote a unified resident experience, addressing concerns and ensuring all services are coordinated effectively.
  • Intermediate level computer skills in MS Office, including Word, Excel, and Outlook and ability to learn new software systems.
  • Solid problem solving and decision-making skills.
  • Strong interpersonal skills and understanding of quality customer management and service
  • Strong verbal communication skills to effectively address issues and concerns with diverse populations while showing compassion and empathy.
  • Ability to effectively interact with a diverse leadership team, staff, residents, and third-party associates, including vendors, providers, and visitors.
  • Ability to effectively manage sensitive and confidential communications and information, while maintaining a high level of poise, tact, and diplomacy.
  • Coordinate communications and displays related to resident passing.
  • Perform other related functions as required or as assigned.

Required Skills/Abilities/Competencies:
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent sales and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.

Education and Experience:
  • High school diploma or an equivalent combination of education, training and experience is required.
  • Ability to obtain Oklahoma Notary seal is required.
  • A minimum of 3 years of experience in a customer service or administrative position is required.
  • Previous experience working with older adults or in a healthcare setting is preferred.

Physical Requirements:
  • An extensive amount of sitting, with an occasional amount of walking, standing, kneeling, bending at the waist, and reaching above the head and shoulders.
  • Ability to occasionally lift and push up to 25 pounds.
  • Frequent use of ordinary communication, including normal levels of hearing and vision, including both near and far seeing, color discrimination, field of vision, and depth perception.
  • Ability to use a computer, telephone, or other office equipment for an extensive period of time.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Montereau employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply