ZipRecruiter

Log In

1

Concessions Associate Jobs in Wisconsin (NOW HIRING)

ASM Global

Toyota Arena Concessions Supervisor

Arena, WI · On-site

$29.25/hr

Receives and facilitates any catering guests' requests and orders Analyzes and resolves problems with associates, guests, and the operation with the assistance of the Concessions Manager Learn and be ...

next page

Showing results 1-20

All JobsConcessions Associate JobsConcessions Associate Jobs in Wisconsin

Concessions Associate information

What is a concessions associate?

Concessions Associates are employees who work at stands or kiosks in venues like movie theaters, sports arenas, amusement parks, or events, where they sell food, beverages, and sometimes merchandise to customers. Their duties typically include taking orders, handling cash or card transactions, preparing food, maintaining cleanliness, and providing customer service. Concessions Associates play an essential role in ensuring guests have a positive experience by delivering quick and friendly service. They may also be responsible for restocking supplies and complying with health and safety regulations.

What are the key skills and qualifications needed to thrive as a concessions associate, and why are they important?

To thrive as a Concessions Associate, you need basic math skills, customer service experience, and the ability to handle food and beverage preparation, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and food safety certifications is typically required. Strong communication, teamwork, and the ability to stay calm under pressure are standout soft skills for this fast-paced role. These competencies are crucial for ensuring efficient operations, positive customer experiences, and compliance with safety and hygiene standards.

What are some common challenges faced by concessions associates, and how can they be managed effectively?

Concessions Associates often encounter challenges such as managing long lines during peak hours, handling cash transactions quickly, and maintaining inventory while ensuring food safety standards. To manage these effectively, it's important to stay organized, communicate clearly with team members, and remain calm under pressure. Most employers provide training on customer service, safe food handling, and efficient register use, so utilizing these resources and asking for support when needed can make the job more manageable and enjoyable.

What is the difference between Concessions Associate vs Food Service Worker?

AspectConcessions AssociateFood Service Worker
CredentialsHigh school diploma or equivalent; no specialized certifications often requiredHigh school diploma or equivalent; food safety certifications may be preferred
Work EnvironmentConcession stands at sports events, theaters, or fairsRestaurants, cafeterias, or catering services
Employer & IndustryEntertainment venues, sports arenas, event centersFood service establishments, hospitality industry
Job DutiesTaking orders, handling cash, serving snacks and beveragesPreparing and serving food, maintaining cleanliness, customer service

While both roles involve customer service and food handling, Concessions Associates typically work at event venues serving snacks and drinks, whereas Food Service Workers are employed in restaurants or cafeterias preparing and serving a wider variety of food. The roles share similar credentials but differ mainly in work environment and specific duties.

What are the duties of a concessions associate?

A concessions associate is responsible for selling food and beverages, handling cash transactions, maintaining cleanliness of the concession stand, and providing friendly customer service. They may also restock supplies, operate point-of-sale systems, and ensure food safety standards are met during their shift.

What are the most commonly searched types of Concessions jobs in Wisconsin?

The most popular types of Concessions jobs in Wisconsin are:

What cities in Wisconsin are hiring for Concessions Associate jobs?

Cities in Wisconsin with the most Concessions Associate job openings:

Concessions Associate jobs near you

Concessions Supervisor

Kalahari Resorts & Conventions

Wisconsin Dells, WI • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Kalahari Resorts rating

5.9

Company rating: 5.9 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

66th of 109 rated hotels

Job description

Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don't just create vacations, we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities. Treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Concessions Supervisor
Kalahari Resorts & Conventions is seeking a Concessions Supervisor. In this role, you will be responsible for assisting the leadership team in daily quick service/concessions operations. This can include labor management, running the floor, training, ordering inventory, and inventory management. As part of our leadership team, you'll embody our Promise to Lead with Love, guiding, supporting, and inspiring associates while delivering extraordinary guest experiences.
Key Responsibilities
  • Ensure that all food and beverage products are consistently prepared and served according to the concession venue's recipes, portioning, cooking and serving standards.
  • Understand completely all policies, procedures, standards, specifications, guidelines and training programs for all food and beverage outlets within the Resort
  • Achieve company objectives in sales, service, quality, appearance of facility, and sanitation and cleanliness through training of associates and creating a positive, productive working environment
  • Continually strive to develop, coach, and train staff in all areas of managerial and professional development.
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner

What We're Looking For
  • 1-2 years of supervising/management experience within a QSR/Fast Food setting
  • Good verbal communication and interpersonal skills are a must.
  • Operating knowledge of food management systems
  • A leadership style rooted in collaboration, respect, and service to others.

A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career

Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.

What Kalahari Resorts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply