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How much do concert staff jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for concert staff in the United States is $31.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $31.01 per hour, depending on experience, location, and employer.

What is concert staff?

Concert staff are individuals who work at live music events to ensure the smooth operation of the concert. Their roles can include ticketing, security, ushering, equipment setup, crowd management, and providing information to attendees. Concert staff are essential for maintaining safety, assisting performers and guests, and handling logistics before, during, and after the event. They work closely with event organizers and venue management to deliver a positive concert experience.

What are the key skills and qualifications needed to thrive as concert staff, and why are they important?

To thrive as Concert Staff, you need strong organizational skills, attention to detail, and a basic understanding of event operations, often supported by prior experience in customer service or event management. Familiarity with ticketing systems, crowd control protocols, and communication tools like radios is typically required. Excellent interpersonal skills, adaptability, and the ability to remain calm under pressure set standout team members apart. These skills ensure smooth event execution, positive attendee experiences, and the safety of both guests and performers.

What are the most common challenges concert staff face during live events, and how can they effectively handle them?

Concert Staff often deal with challenges such as large crowds, unexpected schedule changes, and ensuring safety compliance. Effective communication, staying calm under pressure, and teamwork are crucial in responding quickly to incidents such as lost attendees or technical issues. Many venues provide training on crowd management and emergency procedures, and staff are encouraged to remain proactive and approachable to both guests and colleagues throughout the event.

What is the difference between Concert Staff vs Security Guard?

AspectConcert StaffSecurity Guard
Required CredentialsBasic training, sometimes certification in crowd managementSecurity license or certification often required
Work EnvironmentEvent venues, concerts, festivalsVarious settings including events, buildings, public spaces
Employer & Industry UsageEvent organizers, concert venues, festivalsSecurity firms, private companies, public agencies

Concert Staff and Security Guards both work in event environments, but Concert Staff focus on assisting attendees, managing entry, and supporting event operations, while Security Guards primarily focus on maintaining safety, preventing unauthorized access, and handling security issues. Understanding these differences helps in choosing the right role for your skills and career goals.

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Concert Staff jobs near you
Infographic showing various Concert Staff job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $65,388 per year, or $31.4 per hour.

Front of House Coordinator (Peabody Concert Operations)

Johns Hopkins University

Baltimore, MD • On-site

Other

Posted 14 days ago

Johns Hopkins University rating

8.0

Company rating: 8.0 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

189th of 620 rated colleges and universities

Job description

General Summary
Reporting to the Concert Office Manager, the Front of House Coordinator will oversee the front of house operations for public and private events at Peabody Institute's Baltimore campus and the Washington, DC performance space, and will assist the Concert Office Manager with general administrative duties.
Specific Duties & Responsibilities
Implement ticketing policies and procedures
  • Monitor seat holds and venue capacities for events at the Peabody Baltimore campus, Hopkins Bloomberg Center in Washington, D.C., and additional performances spaces when the institution moves off campus.
  • Manage online ticket sales for ticketed events for the Baltimore and DC Campuses, and additional performances when the institution moves off campus.
  • Respond promptly to patron inquiries for all public performances.
Manage student usher and box office crew for all performance venues
  • Hire and train student ushers twice a year (once per semester).
  • Create and distribute weekly schedules, assigning ushers to shifts as needed, approving shift trades, ensuring proper staffing levels for events.
  • Maintain usher handbook and communicate all changes and updates to policies.
  • Approve weekly payroll for student ushers.
  • Print weekly Event Info sheets for head ushers for all events.
Oversee public spaces and crowd flow
  • Assist in maintaining cleanliness and order in all public areas near performance spaces.
  • Ensure front of house readiness for events and emergencies.
  • Oversee lobby signage for public events.
  • Monitor and replenish front of house supplies, including signage, attendance clickers, flashlights, lobby chimes and forms.
  • Maintain, First Aid and CPR compliance. Coordinate with Facilities team for supplies and compliance related issues.
Maintain Internal and Public Information for Staff, Faculty, Students and Patrons
  • Review and ensure accuracy of event listings on the public and internal listings, including information about tickets, live streams, parking, accessibility, etc.
  • Work with the Ensemble Office, Concert Office, Preparatory, and DAR team to manage seating kills, reservations, and capacities for individual performances.
  • Attend weekly Events Meeting and maintain front of house details in ArtsVision, including staffing support needed, seat reservations, capacities, and schedules.
Onsite management of events
  • Work select events throughout the year, managing student ushers, the box office and acting as the main point of contact for patrons in attendance.
  • Provide event coverage for offsite events at the DC space and other spaces the institution identifies by managing ushers, the box office, and other miscellaneous event related requirements.
  • Administrative Assistance for Concert Office
  • Assist with Supporting competitions and other events identified by the Concert Office Manager.
  • Other duties as assigned.
Minimum Qualifications
  • High School Diploma/GED.
  • One year of professional experience in customer service
  • Experience hiring, scheduling and training staff
  • Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula
Preferred Qualifications
  • Bachelor's Degree.
  • Experience in implementing operating policies and procedures.

Classified Title: Box Office Coordinator
Job Posting Title (Working Title): Front of House Coordinator (Peabody Concert Operations)
Role/Level/Range: ATO 37.5/03/OG
Starting Salary Range: $24.85 - $43.55 HRLY ($50,000 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: 37.5 hours per week
FLSA Status: Non-Exempt
Location: Peabody Institute
Department name: Concert Operation
Personnel area: Peabody

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About Johns Hopkins University

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Gilman believed that teaching and research go hand in hand—that success in one depends on success in the other—and that a modern university must do both well. He also believed that sharing our knowledge and discoveries would help make the world a better place. In 145 years, we haven’t strayed from that vision. This is still a destination for excellent, ambitious scholars and a world leader in teaching and research. Distinguished professors mentor students in the arts and music, humanities, social and natural sciences, engineering, international studies, education, business, and the health professions. Those same faculty members, along with their colleagues at the university’s Applied Physics Laboratory, have made us the nation’s leader in federal research and development funding every year since 1979. That’s a fitting distinction for America’s first research university, a place that has revolutionized higher education in the U.S. and continues to bring knowledge and discoveries to the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Baltimore, MD, US

Year founded

1876

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