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Concept Manager Jobs in Washington (NOW HIRING)

Concept Plus

IT Support Specialist

Fairfax, VA · On-site

About Concept Plus Concept Plus is a mission-focused technology solutions provider that transforms ... Utilize Jira Service Management (JSM) to triage incoming requests, optimize ticket queues, enforce ...

Concept Plus LLC

Service Desk Lead

Springfield, VA · On-site

$85 - $110/hr

... management tools (ACD/IVR). * Excellent communication, collaboration, and problem‑solving abilities. * Ability to develop and maintain SOPs, training materials, and knowledge articles. Concept Plus ...

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Concept Plus

IAM Engineer / Administrator

Reston, VA · On-site

About Concept Plus Concept Plus is a mission-focused technology solutions provider that transforms ... About the role We are seeking an Identity and Access Management (IAM) professional with experience ...

Concept Plus

Senior Data Engineer (Full Scope Poly)

Reston, VA · On-site

$110K - $149K/yr

About Concept Plus Concept Plus is a mission-focused technology solutions provider that transforms ... Familiarity with data governance, metadata management, master/reference data, data lineage, and ...

Concept Plus LLC

Vice President, DLA Programs

Fairfax, VA · On-site

$180 - $240/hr

... management--from identification to capture. * Drive growth through targeted capture, recompetes, and organic expansion within key accounts. * Strategically position Concept Plus offerings, including ...

Concept Plus LLC

Full Stack Engineer

Reston, VA · On-site

$100 - $140/hr

About Concept Plus Concept Plus is a mission-focused technology solutions provider that transforms ... Implement and manage CI/CD pipelines to support automated testing and deployment * Develop and ...

Concept Plus, LLC

Cyber Security Lead

Fairfax, VA · On-site

$120 - $180/hr

... management security considerations * Prior experience supporting AFLCMC, BES Directorate, or a DoD ERP program of record Concept Plus is an Equal Opportunity Employer. As such, we will give your ...

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Concept Plus LLC

Oracle HCM Senior Consultant

Fairfax, VA · On-site

$90 - $120/hr

Relevant HCM, technology, or project management certifications. Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race ...

Concept Plus, LLC

Identity / IAM Engineer

Fairfax, VA · On-site

$110 - $160/hr

About Concept Plus Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring ...

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Concept Manager information

What is a concept manager?

A Concept Manager is a professional responsible for developing, managing, and implementing new business or product ideas within an organization. They often coordinate between various departments—such as marketing, design, and production—to bring innovative concepts to life. Their key tasks include market research, strategy development, and overseeing projects from initial idea to launch. Concept Managers play a crucial role in ensuring that new concepts align with the company's goals and meet market demands.

How does a concept manager typically collaborate with cross-functional teams during the product development process?

As a Concept Manager, you will play a pivotal role in bridging the gap between creative ideation and practical implementation. You’ll regularly collaborate with marketing, design, engineering, and sales teams to ensure that new concepts align with business goals and customer needs. This involves organizing brainstorming sessions, facilitating feedback loops, and aligning project milestones across departments. Effective communication and project management skills are crucial, as you’ll often act as the main point of contact to drive concepts from initial idea to actionable plans.

What are the key skills and qualifications needed to thrive as a concept manager, and why are they important?

To thrive as a Concept Manager, you need expertise in project management, creative strategy, and market analysis, often supported by a relevant degree in marketing, business, or design. Familiarity with design software (like Adobe Creative Suite), project management tools (such as Asana or Trello), and data analytics platforms is typically required. Strong communication, leadership, and problem-solving abilities help you inspire teams and drive innovative concepts to execution. These skills ensure the development of market-relevant concepts, effective cross-functional collaboration, and successful project delivery.

What is the difference between Concept Manager vs Product Manager?

AspectConcept ManagerProduct Manager
Required CredentialsBachelor's degree in marketing, business, or related field; often certifications in project managementBachelor's degree in business, marketing, or engineering; often certifications like Scrum or Agile
Work EnvironmentCollaborates with creative teams, marketing, and R&D; focuses on idea developmentWorks with engineering, marketing, and sales; manages product lifecycle
Employer & Industry UsageUsed in marketing, advertising, and creative agenciesCommon in tech, manufacturing, and consumer goods industries

Concept Managers focus on developing and managing new ideas and concepts for products or campaigns, while Product Managers oversee the entire lifecycle of a product, from development to launch and beyond. Both roles require strategic thinking and collaboration, but Concept Managers are more idea-focused, whereas Product Managers handle execution and market success.

What are popular job titles related to Concept Manager jobs in Washington?

For Concept Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Concept Manager jobs in Washington look for?

The top searched job categories for Concept Manager jobs in Washington are:

What cities in Washington are hiring for Concept Manager jobs?

Cities in Washington with the most Concept Manager job openings:

Concept Manager jobs near you
Infographic showing various Concept Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

IT Support Specialist

Concept Plus

Fairfax, VA • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 5 days ago

Job description

About Concept Plus
Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.
Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.
We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.
For more information, visit www.conceptplus.com.
About the role
Concept Plus is seeking an ambitious, detail-oriented Tier 2 Help Desk Engineer ready to take the next step in their career. In this role, you will provide high-level support to our 300+ users while helping optimize our IT operations.
What you'll do
  • Identify operational bottlenecks, automate repetitive tasks, and propose continuous improvements to prepare the IT department for ongoing company growth.
  • Serve as the primary operational anchor for the help desk-backing Tier 1 during workload spikes, owning Tier 2 issues through full resolution, and engaging with Tier 3 engineers on advanced infrastructure incidents.
  • Work closely with Tier 1 staff to review ticket quality, provide hands-on technical guidance, enforce consistent support workflows, and foster a team culture oriented around fast, quality resolution, that centers on root cause analysis.
  • Diagnose, resolve, and document integration issues between core Microsoft 365 environments and 3rd-party SaaS platforms, enterprise line-of-business applications, and productivity tools (e.g., SSO/SAML auth, API connector syncs, add-ins).
  • Perform core administrative tasks in Entra ID (Azure AD), SharePoint Online, Teams, and OneDrive for Business, managing user accounts, permissions, security groups, and data retention rules.
  • Utilize Jira Service Management (JSM) to triage incoming requests, optimize ticket queues, enforce strict SLAs, and run regular analytics to identify root causes and systemic trends.
  • Championing internal documentation by creating clear SOPs for technical staff and maintaining end-user self-service KB articles to drive down ticket volume.
  • Proactively identify workflow bottlenecks, recommend automation opportunities, and implement operational enhancements that strengthen the IT service desk for scalable company growth.
  • Actively enforce corporate IT policies, acceptable use guidelines, and security standards across all end-user endpoints and accounts to ensure full alignment with strict compliance frameworks required for federal contractors (e.g., least-privilege access, CMMC/NIST standards, secure offboarding).

Required Qualifications
  • 3-5 years of IT help desk / technical support experience (Tier 2 minimum).
  • Solid experience administering Microsoft 365, SharePoint online permissions, Teams, and OneDrive for Business.
  • Hands-on experience with Jira Service Management (JSM) or similar enterprise ticketing systems.
  • Deeply committed to thorough documentation, skilled in analytical root-cause investigation, and equipped with the interpersonal strengths essential for future leadership roles.

Preferred Qualifications
  • Experience working within a federal contractor or highly regulated environment (NIST, CMMC, ISO, HIPAA) is strongly preferred.

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.

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