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Concentrix Csr Jobs in Addison, IL (NOW HIRING)

Bunzl

Customer Service Representative

Morton Grove, IL · On-site

$21 - $24/hr

Specifically, the CSR role is focused on trouble shooting inquiries that are related to orders, backorders, ETA's and tracking. The expectation of the CSR is to always provide complete resolution on ...

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All JobsConcentrix Csr JobsConcentrix Csr Jobs in Addison, IL

Concentrix Csr information

See Addison, IL salary details

$9

$18

$26

How much do concentrix csr jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for concentrix csr in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a Concentrix CSR?

To thrive as a Concentrix CSR, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help CSRs excel in handling diverse customer concerns and delivering quality service. These skills are essential for maintaining customer satisfaction, resolving issues efficiently, and supporting Concentrix's reputation for excellent service.

What is a Concentrix CSR?

Concentrix CSRs, or Customer Service Representatives, are professionals who handle customer inquiries, concerns, and support requests on behalf of Concentrix's clients. They interact with customers via phone, email, chat, or social media to resolve issues, provide information, and ensure a positive customer experience. CSRs play a vital role in representing the brand's voice, troubleshooting problems, and helping customers find solutions efficiently. The role often requires strong communication skills, patience, and the ability to work in a fast-paced environment.

What are common challenges faced by Concentrix CSRs, and how can new hires overcome them?

Concentrix Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and adapting to evolving product knowledge. New hires can overcome these hurdles by actively participating in training sessions, leveraging support from team leads and experienced colleagues, and using internal knowledge bases for quick reference. Maintaining clear communication, staying organized, and practicing empathy are also key strategies for delivering excellent service and managing workplace stress.

What is the difference between Concentrix Csr vs Concentrix Customer Service Representative?

AspectConcentrix CsrConcentrix Customer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, remote or on-site customer supportCall centers, remote or on-site customer support
Employer & Industry UsageConcentrix, in the customer service industryConcentrix, in the customer service industry

Both roles involve customer support within Concentrix, often requiring similar credentials and work environments. The term "Concentrix Csr" is a broader designation that may include various customer service roles, while "Concentrix Customer Service Representative" specifically refers to frontline support staff. Essentially, they are closely related, with the CSR being a specific job title within the broader Csr category.

What are popular job titles related to Concentrix Csr jobs in Addison, IL? For Concentrix Csr jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Concentrix Csr jobs in Addison, IL look for? The top searched job categories for Concentrix Csr jobs in Addison, IL are:
What cities near Addison, IL are hiring for Concentrix Csr jobs? Cities near Addison, IL with the most Concentrix Csr job openings:
Concentrix Csr jobs near you
Infographic showing various Concentrix Csr job openings in Addison, IL as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, and 5% Temporary. Highlights an 100% In-person job distribution, with an average salary of $39,171 per year, or $18.8 per hour.

Customer Service Representative

Speedway LLC

Plainfield, IL • On-site

$3.2K/wk

Full-time

Medical, Dental, Life, Retirement

Re-posted 10 days ago

Job description

Company Description

APPLY TODAY at www.speedway.com!

SPEEDWAY is a gasoline-convenience store company, operating stores primarily under the Speedway brand name. Speedway is a wholly owned subsidiary of Marathon Petroleum Corporation (NYSE: MPC). Speedway is proud of our long-term commitment to meeting the fueling and convenience needs of over 3.5 million customers who shop our stores on a daily basis!

ABOUT US: 

  • Headquarters in Enon, Ohio, located near Dayton.
  • 2nd largest chain of company-owned /operated gasoline and convenience stores in the US.
  • Operations conducted in accordance with both the law and the highest standards of business ethics and integrity. We value our good name & the communities that we serve.
  • Largest contributor within the industry to the Children's Miracle Network since 1991.
  • Continual focus on the personal development and growth of our employees.
Job Description

The Customer Service Representative embodies & exhibits the principles of Consistent Exceptional Customer Service (Customer Interaction, Store Appearance & Product Availability) in every interaction with our great customers and surrounding employees. Beginning your career as a CSR will give you a strong foundation in the customer service skills that can make you a vital member of the front line team!

The Customer Service Representative will have responsibilities that include:

  • Assisting customers with purchases and handling merchandise and fuel transactions and related programs (i.e. gift cards, money orders, wire transfers, coupons, and our Speedy Rewards loyalty program!)
  • Keeping our stores looking terrific and ready for our valued customers by assisting with product stocking, cleaning, etc. to ensure our Store appearance supports our commitment to Exceptional Customer Service.

Benefits:

  • Customer Service Bonus Potential of up to 7% of Pay
  • Retirement Savings Plan Up to $3,200 Tuition Reimbursement
  • Health, Dental and Life Insurance
Qualifications

Job Requirements

  • We're looking for associates who enjoy interacting with people and working in a fast-paced environment!
  • Excellent customer service skills, communication skills, and a happy, smiling attitude are essential.
  • Must be available to work required shifts including weekends, evenings and holidays.
  • Must be able to perform repeated bending, standing and reaching.
  • Must be able to occasionally lift up to 50 pounds.
Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply