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Computer User Support Specialist Jobs in Utah (NOW HIRING)

Cape Fox SS

SME Systems Administrator IV

Dugway, UT

$115K - $145K/yr

... user support specialists and computer network support specialists. May administer network security measures Administer, maintain, and optimize Windows Server (2016/2019/2022) and Linux (RHEL/CentOS ...

EasyPost

Customer Support Specialist II

Lehi, UT

$23 - $25/hr

... user experience. Essential Duties and Responsibilities: The essential functions include, but are ... computer skills and ability to learn new software quickly. o Ability to remain calm and ...

EasyPost

Customer Support Specialist II

Lehi, UT · On-site

$23 - $25/hr

... user experience. Essential Duties and Responsibilities: The essential functions include, but are ... computer skills and ability to learn new software quickly. o Ability to remain calm and ...

EasyPost

Customer Support Specialist II

Lehi, UT

$23 - $25/hr

... user experience. Essential Duties and Responsibilities: The essential functions include, but are ... computer skills and ability to learn new software quickly. o Ability to remain calm and ...

Pattern

Customer Support Specialist

Lehi, UT

$17 - $22.75/hr

We are looking for a Customer Support Specialist to act as a primary technical support owner on the ... end-to-end user experience. * Support product launches by ensuring support readiness and ...

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All JobsComputer User Support Specialist JobsComputer User Support Specialist Jobs in Utah

Computer User Support Specialist information

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$14

$24

$38

How much do computer user support specialist jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for computer user support specialist in Utah is $24.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer User Support Specialist, and why are they important?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What are Computer User Support Specialists?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

What skills do you need to be a computer support specialist?

A computer support specialist needs strong technical skills in hardware, software, and networking, along with problem-solving and communication abilities to assist users effectively. Knowledge of operating systems, troubleshooting tools, and customer service skills are essential, and certifications like CompTIA A+ can enhance job prospects.

What jobs make $3,000 a day?

Computer User Support Specialists typically do not earn $3,000 a day; their salaries are usually much lower. High-earning jobs that can reach this level include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts with extensive experience and certifications. These roles often require advanced skills, certifications, and sometimes freelance or contract work to achieve such high daily earnings.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

What are some common challenges faced by Computer User Support Specialists in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

What does a computer user support specialist do?

A computer user support specialist provides technical assistance to users experiencing hardware or software issues. They troubleshoot problems, install and configure systems, and may use tools like remote support software to resolve issues efficiently, often working in help desks or IT departments.

How much do they pay an IT specialist?

Computer User Support Specialists typically earn a median annual salary of around $50,000 to $55,000, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA or Microsoft can earn higher salaries. Salaries can also vary based on the work environment and specific employer requirements.
What are popular job titles related to Computer User Support Specialist jobs in Utah? For Computer User Support Specialist jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Computer User Support Specialist jobs in Utah look for? The top searched job categories for Computer User Support Specialist jobs in Utah are:
Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Utah as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $50,450 per year, or $24.3 per hour.
SME Systems Administrator IV

SME Systems Administrator IV

Cape Fox Shared Services ( A Cape Fox Company )

Dugway, UT • On-site

Full-time

Posted 23 days ago

Job description

Job Summary:
Cape Fox Shared Services is seeking a highly organized and motivated Network and Computer Systems Administrator-SME Systems Administrator IV to support a federal government client. The Senior Systems Administrator will be responsible for advanced enterprise server administration, infrastructure management, and systems engineering support, ensuring high availability and security compliance across the computing infrastructure.
Responsibilities:
• Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system
• Monitor the network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test website performance to ensure websites operate correctly and without interruption
• May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software
• May supervise computer user support specialists and computer network support specialists. May administer network security measures
• Administer, maintain, and optimize Windows Server (2016/2019/2022) and Linux (RHEL/CentOS) server environments supporting the government mission
• Manage Active Directory (AD) infrastructure, including domain controllers, organizational units, user/group accounts, trust relationships, and Group Policy Objects (GPOs) to enforce security policies and operational standards
• Design, implement, and maintain Group Policy configurations to ensure consistent security baselines, software deployment, and user environment management across the enterprise
• Plan and execute server patching cycles in accordance with DoD Information Assurance Vulnerability Management (IAVM) requirements, ensuring timely application of security updates and compliance with STIGs
• Implement and manage backup and disaster recovery solutions, including scheduling, validation, testing, and documentation of recovery procedures to ensure data integrity and business continuity
• Deploy and maintains enterprise monitoring tools to proactively identify system performance issues, capacity constraints, and potential failures before they impact mission operations
• Perform server hardware and virtual infrastructure management, including VMware vSphere/ESXi or Hyper-V environments
• Troubleshoots complex system issues across multi-platform environments, performing root cause analysis and implementing permanent corrective actions
• Develops and maintains system documentation, including standard operating procedures, network diagrams, configuration baselines, and disaster recovery plans
• Supports cybersecurity compliance activities, including Security Technical Implementation Guide (STIG) application, vulnerability remediation, and participation in Risk Management Framework (RMF) authorization processes
• Coordinates with network administrators, database administrators, and application support teams to ensure seamless integration and interoperability of enterprise systems
• Provides Tier III technical support and escalation resolution for complex server and infrastructure issues
• Mentors junior systems administrators, providing technical guidance and knowledge transfer to build team capability
Qualifications:
Required:
• Highly organized and motivated
• Advanced enterprise server administration experience
• Infrastructure management experience
• Systems engineering support experience
• Design, deployment, maintenance, and optimization of Windows and Linux server environments
• Ensuring high availability, security compliance, and operational readiness across computing infrastructure
• Technical subject matter expert experience
• Mentorship experience to junior staff
• Collaboration with network, cybersecurity, and application support teams
• Install, configure, and support local area network (LAN), wide area network (WAN), and Internet systems
• Monitor network availability to all system users
• Perform necessary maintenance to support network availability
• Assist in network modeling, analysis, planning, and coordination
• Supervise computer user support specialists and computer network support specialists
• Administer network security measures
• Administer, maintain, and optimize Windows Server (2016/2019/2022) and Linux (RHEL/CentOS) server environments
• Manage Active Directory (AD) infrastructure
• Design, implement, and maintain Group Policy configurations
• Plan and execute server patching cycles in accordance with DoD Information Assurance Vulnerability Management (IAVM) requirements
• Implement and manage backup and disaster recovery solutions
• Deploy and maintain enterprise monitoring tools
• Perform server hardware and virtual infrastructure management
• Troubleshoot complex system issues across multi-platform environments
• Develop and maintain system documentation
• Support cybersecurity compliance activities
• Coordinate with network administrators, database administrators, and application support teams
• Provide Tier III technical support and escalation resolution
• Mentor junior systems administrators
Company:
Cape Fox Shared Services provides enterprise support to companies within the Cape Fox Corporation family of subsidiaries. Founded in , the company is headquartered in Chantilly, Virginia, US, , with a team of 201-500 employees. The company is currently Growth Stage.

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