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Computer User Support Specialist Jobs in Utah (NOW HIRING)

SME Systems Administrator IV

Dugway, UT · On-site

$115K - $145K/yr

... user support specialists and computer network support specialists. May administer network security measures Administer, maintain, and optimize Windows Server (2016/2019/2022) and Linux (RHEL/CentOS ...

IT Support Specialist

Murray, UT · On-site

$23.20 - $29.03/hr

You will install software and hardware as necessary, help move and change computer workstations ... user requests are completed accurately and on time. Finally, we at DonorConnect expect our ...

The IT Support Specialist provides mid-tier, cross-domain technical support across end-user computing, access management, basic networking, and core business applications. This position will be ...

The IT Support Specialist provides mid-tier, cross-domain technical support across end-user computing, access management, basic networking, and core business applications. This position will be ...

Desktop Support Specialist Canopy, Draper, UT About Us Canopy is a fast-growing SaaS company in ... Manage user accounts, groups, and permissions within the Google Workspace Admin Console. * Lead the ...

Desktop Support Specialist Canopy, Draper, UT About Us Canopy is a fast-growing SaaS company in ... Manage user accounts, groups, and permissions within the Google Workspace Admin Console. * Lead the ...

Desktop Support Specialist Canopy, Draper, UT About Us Canopy is a fast-growing SaaS company in ... Manage user accounts, groups, and permissions within the Google Workspace Admin Console. * Lead the ...

IT Support Specialist

Murray, UT · On-site

$23.20 - $29.03/hr

You will install software and hardware as necessary, help move and change computer workstations ... user requests are completed accurately and on time. Finally, we at DonorConnect expect our ...

Capturis - Client Support Specialist

Logan, UT · On-site

$15.50 - $21/hr

Client Support Specialist Department: Capturis Location: In Office or Hybrid available - if located ... Strong Computer Skills * Excellent telephone and email etiquette and an ability to deal effectively ...

Capturis - Client Support Specialist

Logan, UT · On-site

$15.50 - $21/hr

Client Support Specialist Department: Capturis Location: In Office or Hybrid available - if located ... Strong Computer Skills * Excellent telephone and email etiquette and an ability to deal effectively ...

IT Support Specialist

Holladay, UT · On-site

$60 - $80/hr

... every user. This is a highly visible role that blends technical expertise with strong customer ... Associate's or bachelor's degree in IT, Computer Science, or related field (or equivalent ...

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Computer User Support Specialist information

See Utah salary details

$14

$24

$38

How much do computer user support specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for computer user support specialist in Utah is $24.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.12 per hour, depending on experience, location, and employer.

What is a computer user support specialist?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

What skills and qualifications are needed to be a computer user support specialist?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What challenges do computer user support specialists face in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

How do I become a computer user support specialist?

To become a computer user support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware and software. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+ and strong problem-solving skills. Gaining experience through internships or entry-level IT roles can also improve job prospects.

How much does a computer user support specialist make per hour?

A computer user support specialist typically earns between $15 and $25 per hour, depending on experience, location, and certifications. Entry-level positions may pay closer to the lower end, while experienced specialists with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in office or technical environments.

What are popular job titles related to Computer User Support Specialist jobs in Utah?

For Computer User Support Specialist jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Computer User Support Specialist jobs in Utah look for?

The top searched job categories for Computer User Support Specialist jobs in Utah are:

Infographic showing various Computer User Support Specialist job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,450 per year, or $24.3 per hour.

SME Systems Administrator IV

Dugway, UT • On-site

Cape Fox SS
Marketing • 501 - 1,000 employees

$115K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Key responsibilities

  • Provide advanced enterprise server administration, infrastructure management, and systems engineering support for Windows and Linux server environments.

  • Design, deploy, maintain, and optimize network systems, including LAN, WAN, and Internet systems, ensuring high availability and security compliance.

  • Serve as a technical subject matter expert by mentoring junior staff, supporting cybersecurity activities, and collaborating with network, cybersecurity, and application support teams.


Job description

Cape Fox subsidiary, Cape Fox Federal Integrators (CFFI), is seeking a highly organized and motivated Network and Computer Systems Administrator-SME Systems Administrator IV to join our team in support of a federal government client at Dugway Proving Ground, Utah. The Senior Systems Administrator will provide advanced enterprise server administration, infrastructure management, and systems engineering support for a federal government client. This individual will be responsible for the design, deployment, maintenance, and optimization of Windows and Linux server environments, ensuring high availability, security compliance, and operational readiness across the computing infrastructure.

The Senior Systems Administrator will serve as a technical subject matter expert, providing mentorship to junior staff and collaborating with network, cybersecurity, and application support teams to deliver reliable IT services. This position is contingent upon the award. Incumbents are encouraged to apply.

The salary range (or hiring range) for this exempt position is: $115,000 - 145,000 The above salary range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting. In addition, we offer a variety of benefits, including company holidays, paid time off, health insurance, dental insurance, vision insurance, life and disability insurance, tuition reimbursement, as well as a 401K with company match. This job will be posted until filled or withdrawn.

Core Duties: Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system Monitor the network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test website performance to ensure websites operate correctly and without interruption May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software May supervise computer user support specialists and computer network support specialists. May administer network security measures Administer, maintain, and optimize Windows Server (2016/2019/2022) and Linux (RHEL/CentOS) server environments supporting the government mission Manage Active Directory (AD) infrastructure, including domain controllers, organizational units, user/group accounts, trust relationships, and Group Policy Objects (GPOs) to enforce security policies and operational standards Design, implement, and maintain Group Policy configurations to ensure consistent security baselines, software deployment, and user environment management across the enterprise Plan and execute server patching cycles in accordance with DoD Information Assurance Vulnerability Management (IAVM) requirements, ensuring timely application of security updates and compliance with STIGs Implement and manage backup and disaster recovery solutions, including scheduling, validation, testing, and documentation of recovery procedures to ensure data integrity and business continuity Deploy and maintains enterprise monitoring tools to proactively identify system performance issues, capacity constraints, and potential failures before they impact mission operations Perform server hardware and virtual infrastructure management, including VMware vSphere/ESXi or Hyper-V environments Troubleshoots complex system issues across multi-platform environments, performing root cause analysis and implementing permanent corrective actions Develops and maintains system documentation, including standard operating procedures, network diagrams, configuration baselines, and disaster recovery plans Supports cybersecurity compliance activities, including Security Technical Implementation Guide (STIG) application, vulnerability remediation, and participation in Risk Management Framework (RMF) authorization processes Coordinates with network administrators, database administrators, and application support teams to ensure seamless integration and interoperability of enterprise systems Provides Tier III technical support and escalation resolution for complex server and infrastructure issues Mentors junior systems administrators, providing technical guidance and knowledge transfer to build team capabilityMust have a high school diploma or equivalent Minimum of 5 years' experience within the past 10, working as a Systems Administrator Required Skillset: SNMP, CISCO, NAC Minimum of One Qualifying Baseline certification: CISSP (or Associate), CISA, GCIH, GCED, CASP CE, CCNP Security, or CASP+CE Minimum of One Qualifying Computing Environment or other relevant computing environment certification(s): Cisco Certified Network Administrator (CCNA), Cisco Certified Network Professional (CCNP) (Any track), Cisco Certified Internetwork Expert (CCIE) (any track), Cisco Certified Architect (CCAr), McAffee Certified Product Specialist (MCPS), McAfee Certified Assessment Specialist (MCAS), ForeScout Certified Administrator (FSCA), ForeScout Advanced Administrator (FSAA), or ForeScout Certified Engineer (FSCE) Must maintain current Information Assurance Technician (IAT) Level III professional certification per DoD 8570.01-M/8140.03 Demonstrated hands-on experience in infrastructure, network monitoring & management, and IT Demonstrated hands-on experience administering Windows Server 2016, 2019, and/or 2022 in an Active Directory domain environment Demonstrated experience administering Red Hat Enterprise Linux (RHEL) or CentOS systems in an enterprise environment Proficiency in Active Directory design and management, including Group Policy creation, management, and troubleshooting Experience implementing and managing enterprise backup and recovery solutions (e.g., Veeam, Commvault, or equivalent) Experience with server monitoring and alerting tools (e.g., SCOM, SolarWinds, Nagios, or equivalent) Proficiency in firewall rule management, VPN configuration, and network access control implementation Knowledge of DoD STIG compliance requirements and experience hardening Windows and Linux systems Strong troubleshooting and analytical skills with the ability to resolve complex multi-system issues under time constraints Strong written and verbal communication skills with the ability to present complex technical information to diverse audiences Proficient in the use of computers and software required to perform work (e.g., Microsoft Office software) Knowledge of PKI/certificate services administration in a DoD environment Experience with cloud or hybrid cloud environments (Azure, AWS GovCloud) Provide copies of certifications Must be a U.S

citizen Must have an Active Secret security clearance and SCI eligibility Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Cape Fox Corporation, its subsidiaries, and affiliates provide equal employment opportunities to all persons and prohibit employment decisions on the basis of race, religion, color, creed, national origin, sex, age, disability, political affiliation, protected veteran status, or sexual orientation, or any other characteristic protected by federal, state, or local law. Cape Fox Corporation, its subsidiaries, and affiliates offer preference to Cape Fox Corporation Shareholders, descendants, and other Native Americans pursuant to Public Law 100-241. #CJMust have a high school diploma or equivalent Minimum of 5 years' experience within the past 10, working as a Systems Administrator Required Skillset: SNMP, CISCO, NAC Minimum of One Qualifying Baseline certification: CISSP (or Associate), CISA, GCIH, GCED, CASP CE, CCNP Security, or CASP+CE Minimum of One Qualifying Computing Environment or other relevant computing environment certification(s): Cisco Certified Network Administrator (CCNA), Cisco Certified Network Professional (CCNP) (Any track), Cisco Certified Internetwork Expert (CCIE) (any track), Cisco Certified Architect (CCAr), McAffee Certified Product Specialist (MCPS), McAfee Certified Assessment Specialist (MCAS), ForeScout Certified Administrator (FSCA), ForeScout Advanced Administrator (FSAA), or ForeScout Certified Engineer (FSCE) Must maintain current Information Assurance Technician (IAT) Level III professional certification per DoD 8570.01-M/8140.03 Demonstrated hands-on experience in infrastructure, network monitoring & management, and IT Demonstrated hands-on experience administering Windows Server 2016, 2019, and/or 2022 in an Active Directory domain environment Demonstrated experience administering Red Hat Enterprise Linux (RHEL) or CentOS systems in an enterprise environment Proficiency in Active Directory design and management, including Group Policy creation, management, and troubleshooting Experience implementing and managing enterprise backup and recovery solutions (e.g., Veeam, Commvault, or equivalent) Experience with server monitoring and alerting tools (e.g., SCOM, SolarWinds, Nagios, or equivalent) Proficiency in firewall rule management, VPN configuration, and network access control implementation Knowledge of DoD STIG compliance requirements and experience hardening Windows and Linux systems Strong troubleshooting and analytical skills with the ability to resolve complex multi-system issues under time constraints Strong written and verbal communication skills with the ability to present complex technical information to diverse audiences Proficient in the use of computers and software required to perform work (e.g., Microsoft Office software) Knowledge of PKI/certificate services administration in a DoD environment Experience with cloud or hybrid cloud environments (Azure, AWS GovCloud) Provide copies of certifications Must be a U.S

citizen Must have an Active Secret security clearance and SCI eligibility Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Cape Fox Corporation, its subsidiaries, and affiliates provide equal employment opportunities to all persons and prohibit employment decisions on the basis of race, religion, color, creed, national origin, sex, age, disability, political affiliation, protected veteran status, or sexual orientation, or any other characteristic protected by federal, state, or local law. Cape Fox Corporation, its subsidiaries, and affiliates offer preference to Cape Fox Corporation Shareholders, descendants, and other Native Americans pursuant to Public Law 100-241. #CJ.