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Computer Support Jobs in Baltimore, MD (NOW HIRING)

Zantech

Computer Scientist

Aberdeen Proving Ground, MD · On-site

Support MS Office 2013 Suite, Windows 7+, Project Pro, Visio, Access, PowerPoint, Adobe Creative Cloud * Support network and non-network multi-function printers, computer docking stations, monitors ...

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COMPUTER SCIENTIST

Hanover, MD

$167K/yr

... that support critical organizational or national security missions. Specifically you will be ... using knowledge of computer hardware, software, and systems. * Engineering and Technology:

Parsons

Computer Scientist SME

Aberdeen, MD

Support integration of Drone Armor capabilities with existing DoD and partner systems Mathematical Foundations & Algorithm Development * Apply advanced mathematics including data structures ...

kgs

Computer Operator III

Silver Spring, MD · On-site

Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Computer Operator III to support KITS and our government customer in Silver Spring, MD. This position requires the candidate ...

Koniag, Inc.

Computer Operator III

Silver Spring, MD · On-site

Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Computer Operator III to support KITS and our government customer in Silver Spring, MD. This position requires the candidate ...

GlobalPoint

Mainframe Computer Operator

Annapolis, MD · On-site

... help desk support, perform computer security support services, control physical access to the data center, and provide guard coverage. The contractor will provide on-site coverage with the work ...

Koniag

Computer Operator III

Silver Spring, MD · On-site

Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Computer Operator III to support KITS and our government customer in Silver Spring, MD. This position requires the candidate ...

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All JobsComputer Support JobsComputer Support Jobs in Baltimore, MD

Computer Support information

See Baltimore, MD salary details

$13

$23

$38

How much do computer support jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for computer support in Baltimore, MD is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What jobs pay 4000 a week without a degree?

Computer support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying tech jobs such as software developers, network administrators, or cybersecurity specialists may reach that level, often requiring relevant skills, certifications, or extensive experience rather than a formal degree alone.

Which IT job is most in demand?

Computer support roles, such as help desk technicians and technical support specialists, are among the most in demand IT jobs due to ongoing needs for troubleshooting, customer service, and system maintenance. These positions often require strong communication skills and knowledge of operating systems, networking, and common software tools, with certifications like CompTIA A+ enhancing employability.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

Is helpdesk a good entry level IT job?

Helpdesk positions in computer support are common entry-level IT jobs that involve troubleshooting hardware and software issues, providing technical assistance, and using tools like ticketing systems. They offer opportunities to develop customer service skills, technical knowledge, and certifications such as CompTIA A+ that can lead to advanced IT roles.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

Is AI replacing tech support?

Computer support roles involve troubleshooting and resolving technical issues, and AI tools are increasingly used to automate routine tasks such as password resets and basic troubleshooting. However, human support specialists are still essential for complex problems, customer communication, and personalized assistance, making AI a complement rather than a complete replacement in the field.
What are popular job titles related to Computer Support jobs in Baltimore, MD? For Computer Support jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Baltimore, MD look for? The top searched job categories for Computer Support jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Computer Support jobs? Cities near Baltimore, MD with the most Computer Support job openings:
Computer Support jobs near you
Infographic showing various Computer Support job openings in Baltimore, MD as of June 2026, with employment types broken down into 74% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,676 per year, or $23.4 per hour.
Computer Scientist

Computer Scientist

Zantech

Aberdeen Proving Ground, MD

Full-time

PTO

Posted 23 days ago

Job description

Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk with you regarding the next step in your career. Come join our team!

Zantech is looking for a talented Computer Scientist to provide Information Technology support and coordination, as well as Enterprise system administration for an upcoming role situated onsite at Aberdeen Proving Ground, MD.

This role will provide Information Technology subject matter expertise performing analyses of system requirements and developing operational software subsystems with focus on real-time operating systems and distributed systems.

Responsibilities include, but will not be limited to:

  • Perform analyses of system requirements and develop operational software subsystems
  • Support MS Office 2013 Suite, Windows 7+, Project Pro, Visio, Access, PowerPoint, Adobe Creative Cloud
  • Support network and non-network multi-function printers, computer docking stations, monitors, routers, switches
  • Support analog and digital multi-line telephones and CISCO virtual communication equipment
  • Provide IT service level management, lifecycle planning, new equipment fielding

Required Experience or Knowledge of the following technologies/functions:

  • 5 years in supporting hardware, software, end user, and network management and trouble shooting
  • Proficiency in MS Office 2013 Suite, Windows 7+, Adobe Creative Cloud, CISCO VPN client, McAfee security suite, JAVA
  • Specific Experience Required:
    • Real-time operating systems
    • Distributed systems
    • Timing and sizing analysis
    • Performance analysis
    • Database design and management
    • Resource utilization assessment
  • Proven competence in the following:
    • Requirements analysis
    • Database design
    • Real-time operating systems
    • Distributed systems
    • Performance analysis

Required Certifications/Education:

  • Security+ Certification
  • Microsoft 365 Certified Associate-level certifications such as:
    • Modern Desktop Administrator
    • Messaging Administrator
    • Teamwork Administrator
    • Security Administrator
    • Teams Administrator
    • Developer Associate
    • Enterprise Administrator Expert
  • Education Required: Bachelor's degree in Information Systems or related technical field
  • Education Preferred: Master's degree

Required Security Clearance:

  • US Citizenship and the ability to obtain and maintain an active DoD Secret or higher clearance, per contract requirements.

"Outstanding Performance...Always!"

Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other. We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers competitive compensation, strong benefits, and a vacation package, as well as a fast-paced and exciting work environment. Come join our team!

Employment Type: FULL_TIME

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