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Computer Support Jobs in Baltimore, MD (NOW HIRING)

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Computer Support information

See Baltimore, MD salary details

$13

$23

$38

How much do computer support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for computer support in Baltimore, MD is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.
What are popular job titles related to Computer Support jobs in Baltimore, MD? For Computer Support jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Baltimore, MD look for? The top searched job categories for Computer Support jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Computer Support jobs? Cities near Baltimore, MD with the most Computer Support job openings:
Computer Aided Manufacturing Engineer

Computer Aided Manufacturing Engineer

Johns Hopkins Applied Physics Laboratory

Laurel, MD • On-site

$72K - $93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Johns Hopkins Applied Physics Laboratory rating

9.9

Company rating: 9.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 57 rated research


Job description

Description
Do you want to be part of an organization focused on creating defining innovations that ensure our nation 's preeminence in the 21st century?
Would you like to further the development and fabrication of hardware, used to solve hard problems and whose solutions have an important bearing on National Security, Military Readiness, Space Exploration, National Health, and the advancement of fundamental science or engineering?
If so, we're looking for someone like you to join our team at APL.
We are seeking a Computer Aided Manufacturing Engineer to help support the front-end data processing and panelization for a variety of APL internally fabricated hardware. This hardware ranges from high reliability configured space product to quick turn deployable rapid prototypes. Tasking beyond the primary support role (InCAM Pro) includes bare board electrical testing, laser drilling, and mechanical CNC drilling and routing.
This position includes a highly variable mix of work opportunity.
This is not a remote position.
As a CAM Engineer, you will contribute to the following areas:
  1. Computer Aided Manufacturing Engineering for incoming printed circuit boards including rigid, rigid-flex, and flexible circuits, as well as developing processing flows for the fabrication area using CAM software. Perform design checks, panel layout, coupon generation, file generation, and support manufacturability reviews with customers. Generate work orders with fabrication information and support closeout activities when complete.
  2. Backend support of the CAM software including editing of design rules checks and automation scripts. Involvement in the development of new ideas to further the technical progress of our product. Provide basic computer support for equipment in the facility.
  3. Coach customers on printed circuit board design and fabrication design guidelines.
  4. Interface with customers during pre-production tooling and giving production status updates.
  5. Attend design reviews for fabrication feasibility and readiness.
  6. Operate PCB manufacturing equipment and process boards as needed. This may include working with chemicals, and lifting heavy objects.

Note: This job summary and listing of duties is for the purpose of describing the position and its essential functions at time of hire and may change over time.
Qualifications
You meet our minimum qualifications for the job if you...
  • Have a Bachelor 's Degree in a technical field or equivalent work experience.
  • Have 5+ years of experience in printed circuit board manufacturing.
  • Have 2+ years of experience with printed circuit board computer aided manufacturing software Genesis 2000 and/or InCAM software.
  • Are familiar with requirements defined in IPC-6012, 6013, 2221, and 2223.
  • Are proficient in programming in either Perl, CShell, or Python.
  • Have working knowledge of Microsoft Excel, Word, and PowerPoint.
  • Have excellent written and verbal communication skills.
  • Are driven and self-motivated.
  • Are flexible with tasking, some hands on, and willing to perform equipment and software troubleshooting.
  • Are able to obtain a Secret level security clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship.
  • Are able to work on site.

You 'll go above and beyond our minimum requirements if you...
  • Are an expert user of InCAM Pro software, particularly with writing of scripts and maintaining ERFs.
  • Have experience with printed circuit board manufacturing including wet chemical processing, lamination, and/or CNC drilling and routing.
  • Are experienced in programming with Django and React frameworks.
  • Have experience with 3-D printing electronics.

#LI-KW1
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About Us
Why Work at APL?
The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation's most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates.
At APL, we celebrate our differences of perspectives and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL's campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at http://www.jhuapl.edu/careers.
All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law. APL is committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact Accommodations@jhuapl.edu.
The referenced pay range is based on JHU APL's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level with consideration for internal parity. For salaried employees scheduled to work less than 40 hours per week, annual salary will be prorated based on the number of hours worked. APL may offer bonuses or other forms of compensation per internal policy and/or contractual designation. Additional compensation may be provided in the form of a sign-on bonus, relocation benefits, locality allowance or discretionary payments for exceptional performance. APL provides eligible staff with a comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development. Applications are accepted on a rolling basis.
Minimum Rate
$100,000 Annually
Maximum Rate
$245,000 Annually