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Computer Support Jobs in Baltimore, MD (NOW HIRING)

Interclypse Inc.

Computer Programmer

Annapolis, MD · On-site

Interclypse is supporting several Maryland state agencies in the modernization and sustainment of ... The Computer Programmer (Junior) shall translate detail program flowcharts into program-coded ...

Zantech

Computer Scientist

Aberdeen, MD · On-site

Support MS Office 2013 Suite, Windows 7+, Project Pro, Visio, Access, PowerPoint, Adobe Creative Cloud * Support network and non-network multi-function printers, computer docking stations, monitors ...

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Computer Support information

See Baltimore, MD salary details

$13

$23

$38

How much do computer support jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for computer support in Baltimore, MD is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What jobs pay 4000 a week without a degree?

Computer support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying tech jobs such as software developers, network administrators, or cybersecurity specialists may reach that level, often requiring relevant skills, certifications, or extensive experience rather than a formal degree alone.

Which IT job is most in demand?

Computer support roles, such as help desk technicians and technical support specialists, are among the most in demand IT jobs due to ongoing needs for troubleshooting, customer service, and system maintenance. These positions often require strong communication skills and knowledge of operating systems, networking, and common software tools, with certifications like CompTIA A+ enhancing employability.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

Is helpdesk a good entry level IT job?

Helpdesk positions in computer support are common entry-level IT jobs that involve troubleshooting hardware and software issues, providing technical assistance, and using tools like ticketing systems. They offer opportunities to develop customer service skills, technical knowledge, and certifications such as CompTIA A+ that can lead to advanced IT roles.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

Is AI replacing tech support?

Computer support roles involve troubleshooting and resolving technical issues, and AI tools are increasingly used to automate routine tasks such as password resets and basic troubleshooting. However, human support specialists are still essential for complex problems, customer communication, and personalized assistance, making AI a complement rather than a complete replacement in the field.
What are popular job titles related to Computer Support jobs in Baltimore, MD? For Computer Support jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Baltimore, MD look for? The top searched job categories for Computer Support jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Computer Support jobs? Cities near Baltimore, MD with the most Computer Support job openings:
Computer Support jobs near you
Infographic showing various Computer Support job openings in Baltimore, MD as of June 2026, with employment types broken down into 74% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,676 per year, or $23.4 per hour.
Computer Network Support Systems Engineer

Computer Network Support Systems Engineer

Peraton

Fort George G Meade, MD • On-site

$104K - $166K/yr

Full-time

PTO

Posted yesterday

Key responsibilities

  • Perform analysis and provide recommendations on proposed AI/ML architecture designs and proposals.

  • Coordinate activities to assess program management planning, execution, and reporting processes for various projects including software, sustainment, and advanced technology initiatives.

  • Assist with operating in an agile development process including maintaining agile development tools such as Jira and Confluence.

Peraton rating

8.2

Company rating: 8.2 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

47th of 207 rated it services

Job description

Responsibilities

Peraton is hiring a Computer Network Support Systems Engineer to join our Cyber Mission business unit in Fort Meade, Maryland. As a Systems Engineer on our team, you will support one of the largest enterprise-wide engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of support per year; and work is performed at a customer location.

As a Computer Network Support Systems Engineer you will support a customer computer network operations organization by providing systems engineering and project management expertise to assist with the following activities:

  • Perform analysis and provide recommendations pertaining to proposed AI/ML architecture designs and proposals
  • Work with organizations to coordinate and help shape interactions on AI/ML deployments with the customer's enterprise
  • Coordinate activities to assess program management planning, execution, and reporting processes for various projects that include software, sustainment, and advanced technology initiatives
  • Assist with operating in an agile development process including maintaining agile development tools such as Jira and Confluence
  • Develop new processes, as needed, and ensure that the processes are reliable, repeatable, and sustainable
  • Assist in defining process improvement strategies and lessons learned
  • Document existing processes #AJCM

#MDFSP

Qualifications

Individual Capabilities/Experience Required:  LU

  • Bachelor's degree or advanced degree in computer science, information systems, engineering or other related discipline plus at least 6 years of systems engineering experience. A Master's degree or PhD may be substituted for two years of experience. A high school diploma or GED plus 10 years of systems engineering experience would also be acceptable
  • Familiarity with Jira and Confluence agile development tools
  • Position requires an active TS/SCI clearance with polygraph.

Individual Capabilities/Experience Desired:

  • Excellent interpersonal skills and diplomacy
  • Excellent oral and written communication skills
  • Ability to work in fast paced environments
  • Systems Engineering, process engineering, and project management experience
  • AI/ML experience, especially relating to LLM-based systems
  • Familiarity with working in an agile development environment
  • Experience with Python
  • Cyber/IT helpdesk experience

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan.

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

What Peraton employees say

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Benefits

Hours and flexibility

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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