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Computer Support Jobs in Baltimore, MD (NOW HIRING)

Aid computer support technician in efforts to troubleshoot web application problems and server and network issues on the MRV. * Advise the clinical technicians on application use; Offer guidance on ...

Aid computer support technician in efforts to troubleshoot web application problems and server and network issues on the MRV. * Advise the clinical technicians on application use; Offer guidance on ...

Aid computer support technician in efforts to troubleshoot web application problems and server and network issues on the MRV. * Advise the clinical technicians on application use; Offer guidance on ...

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

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Computer Support information

See Baltimore, MD salary details

$13

$23

$38

How much do computer support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for computer support in Baltimore, MD is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.
What are popular job titles related to Computer Support jobs in Baltimore, MD? For Computer Support jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Baltimore, MD look for? The top searched job categories for Computer Support jobs in Baltimore, MD are:
Infographic showing various Computer Support job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $48,676 per year, or $23.4 per hour.

Computer Support Specialist

Johnson, Mirmiran & Thompson (JMT)

Hunt Valley, MD • On-site

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Johnson, Mirmiran & Thompson rating

9.8

Company rating: 9.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

1st of 446 rated engineering


Job description

Job Description

JMT Technology Group, a leading geospatial and information technology solutions provider, is looking for a Computer Support Specialist to join our team. The Computer Support Specialist will provide technical support to internal users, ensuring reliable operation of hardware, software, and network systems. Handle support requests via phone, ticketing system, and in-person, documenting issues and solutions. Manage hardware and software deployment in compliance with licensing and asset management standards. Contribute to technical research and development to support ongoing innovation and ensures all systems and procedures align with organizational values.

Immigration sponsorship or support (e.g. H1B, F-1 CPT/OPT/STEM OPT) is NOT available for this position, except for qualified candidates eligible for the TN visa classification.

JMT offers outstanding opportunities for career and professional growth. We are 100% employee-owned (ESOP) and offer outstanding health care coverage and other benefits, including:

  • Affordable Medical, Dental & Vision Insurance 
  • Company paid Life and Disability Insurance 
  • Paid Time Off  
  • Paid Holidays  
  • Paid Caregiver Leave Program  
  • 401K Retirement Plan (Traditional and Roth options) 
  • Employee Stock Ownership Plan (ESOP) 
  • Career Development Programs  
  • And more... 
  • Benefits | JMT 

Compensation for this position is $50,000.00 - $65,000.00, commensurate with experience, education and certifications. The provided range is a good faith estimate based on the requirements described within the job description. We notice that we receive a wide variety of applicants and recognize that the person selected may be less experienced or more experienced. If so, the actual salary range may vary from the estimate provided.

Essential functions and responsibilities

  • Respond promptly to support calls and service desk tickets
  • Troubleshoot and resolve technical IT issues for end users
  • Collaborate with third-party vendors and internal teams for specialized support
  • Stay current with industry best practices and technology trends
  • Maintain hardware and software inventory for compliance
  • Configure and deploy hardware and software to users
  • Perform software installations in line with licensing requirements
  • Document processes and solutions

Nonessential functions and responsibilities

  • Perform other related duties as assigned

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