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Computer Support Jobs in Baltimore, MD (NOW HIRING)

Aid computer support technician in efforts to troubleshoot web application problems and server and network issues on the MRV. * Advise the clinical technicians on application use; Offer guidance on ...

Aid computer support technician in efforts to troubleshoot web application problems and server and network issues on the MRV. * Advise the clinical technicians on application use; Offer guidance on ...

Aid computer support technician in efforts to troubleshoot web application problems and server and network issues on the MRV. * Advise the clinical technicians on application use; Offer guidance on ...

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Computer Support information

See Baltimore, MD salary details

$13

$23

$38

How much do computer support jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for computer support in Baltimore, MD is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What jobs pay 4000 a week without a degree?

Computer support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying tech jobs such as software developers, network administrators, or cybersecurity specialists may reach that level, often requiring relevant skills, certifications, or extensive experience rather than a formal degree alone.

Which IT job is most in demand?

Computer support roles, such as help desk technicians and technical support specialists, are among the most in demand IT jobs due to ongoing needs for troubleshooting, customer service, and system maintenance. These positions often require strong communication skills and knowledge of operating systems, networking, and common software tools, with certifications like CompTIA A+ enhancing employability.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

Is helpdesk a good entry level IT job?

Helpdesk positions in computer support are common entry-level IT jobs that involve troubleshooting hardware and software issues, providing technical assistance, and using tools like ticketing systems. They offer opportunities to develop customer service skills, technical knowledge, and certifications such as CompTIA A+ that can lead to advanced IT roles.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

Is AI replacing tech support?

Computer support roles involve troubleshooting and resolving technical issues, and AI tools are increasingly used to automate routine tasks such as password resets and basic troubleshooting. However, human support specialists are still essential for complex problems, customer communication, and personalized assistance, making AI a complement rather than a complete replacement in the field.
What are popular job titles related to Computer Support jobs in Baltimore, MD? For Computer Support jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Baltimore, MD look for? The top searched job categories for Computer Support jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Computer Support jobs? Cities near Baltimore, MD with the most Computer Support job openings:
Infographic showing various Computer Support job openings in Baltimore, MD as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $48,676 per year, or $23.4 per hour.
Computer Systems Analyst

Computer Systems Analyst

22nd Century Technologies, Inc.

Baltimore, MD โ€ข On-site

$60 - $70/hr

Other

Posted 5 days ago


Job description

Title: Computer Systems Analyst

Location: Baltimore, MD 21224

Duration: Contract

Shift Timing (Day/ Evening/ Night): Day

Pay Rate: $60.00/HR to $70.00/HR

Roles and Responsibilities:

Provide expert recommendations in application of Perl CGI to other study investigators:

  • Make recommendations to physicians and technologists about optimal use of electronic media for record keeping and other study-related data management; Create medical image analysis evaluation portal for doctors.
  • Automate image transfer, storage, and conversion using DICOM, from multiple servers and medical imaging equipment, including but not limited to Hologic, Toshiba, Client; Manage the medical image data automation, storage, and accessibility.
  • Assign, review and mentor the computer support technician in the collection and removal of medical image data; Aid computer support technician in efforts to troubleshoot web application problems and server and network issues on the MRV.
  • Advise the clinical technicians on application use; Offer guidance on techniques to improve data collection; Ensure data integrity of information entered by technicians through communication and auditing
  • Update Quest Diagnostics laboratory panels; Ensure successful lab data transfer, storage, and retrieval.
  • Coordinate account information for all staff.
  • Participate in weekly and monthly meetings regarding the overall status of the study, participant retention, and technical hurdles, ideas, and solutions
  • Write reports and documentation related to programming tasks. Ensure programs are clearly written, well documented, and can be supported and maintained by any programmer with an intermediate level of skill in the language using source code configuration and version management.
  • Coordinate full lifecycle of web-based applications.
  • Serve an expert resource by recommending, implementing, and maintaining best practices for programming on-line data collection and data review in a epidemiologic field study
  • Serve as authoritative source for most effective and efficient web design that produces the most accurate data collection and data review -- this requires independent knowledge and skills in creating the most effective look and feel with the greatest logical flow for user interaction with the system
  • Create Client solutions using best programming practices or revise existing computer code to reflect evolving standards using independent judgment about applying new methods only when they best serve the purposes of data collection
  • Independently design and implement Client web-based data collection systems and programs for real-time medical examination data collection in the most appropriate programming language with minimal daily oversight.
  • Create Client participant and personnel management systems to meet study operational requirements such as tracking participants or scheduling participant visits, and implements and maintains programs and databases to perform this function.
  • Create system for generating reports to participants based on data collected in the field, by laboratory tests, by instruments, and by information entered into web-based forms.
  • Design, implement, and maintain databases that correspond to web-based programs, and implement programmatic mechanisms for transfers and backups from data collected in real-time on medical instruments such as EKG and DXA.
  • Design, implement, test, and deploy software that minimizes data entry by staff and makes maximum use of instrument interfaces without compromising functionality, availability, reliability, access, security, and performance of computing services for study staff and investigators.
  • Assign, review and mentor other programmers in development of applications to collect clinical research data and medical image data.
  • Perform database administration, database management, and database programming across multiple web-servers; Familiar with MySQL master-master replication.
  • Perform system administration of web-server systems to ensure ongoing operations without any failure of data entry.
  • Export data from relational database to other software such as statistical programs (e.g., SAS) when needed by researchers and other programming personnel.

Provides technical experience needed to perform analyses, processing and user support of various computer systems using standard statistical procedures and techniques:

  • Provide project management guidance and assistance to specific projects and activities.
  • Identify unmet needs, introduce new technologies, and gather feedback from the user community to increase the reliability of the tracking and data collection.
  • Interface with staff as needed to gather project requirements, develop project plan with web team, and help execute plan.
  • Design, develop, document, analyze, create, test and modify computer systems, programs and integrations.

Sets up and uses various computer systems and software packages:

  • Implement improvements to development activities to speed development of applications, databases, or software tools
  • Determine needs and provide IT support for computerized systems supporting activities.

Compiles and manages data and assists with quality control:

  • Develop custom computer applications for collecting and analyzing data, including some that interface with commercial and custom built hardware.
  • Maintain accurate and complete problem tracking and resolution databases.
  • Manage data formatting input and output.
  • Perform quality assurance and quality control; troubleshoot issues with image analysis and quality.
  • Drive collection of new data and the refinement of existing data.

Produces various reports, graphs and figures for presentation:

  • Write policies, procedures, and standards; provide training on hardware and software; coordinate and/or set up customer systems.
  • Interface with the statistical programming team to develop programming standards and assist the team with validation and change control documentation.

Trains users in applying systems and analysis methods.

  • Educate users in the use of the tools and reports.
  • Provide computing support including troubleshooting, answering technical inquiries from users, and procuring new systems.
  • Consult and collaborate with users to explain new tools and enable them to be adapted to meet specific research needs.

Develops new programs and systems as needed.

  • Create system documentation, electronic templates and examples, training materials and presentations.
  • Develop and test web applications.
  • Develop dedicated and efficient computer software using state of the art computer science approaches, including modern programming languages and coed libraries, machine learning, cross-platform programming, and high-performance computing.
  • Develop scripts to automate data processing pipelines.
  • Develop and implement new or major revisions to applications, databases, or software tools

Coordinates data storage and mining.

  • Manage a data storage and backup for scientific computers using available resources.
  • Establish and/or maintain local storage and high-speed networks
  • Manage full lifecycle of web-based applications.
  • Maintain back up and archiving systems to avoid loss of research data.
  • Create data housing structures and workflow.

Required Qualifications:

  • Minimum Education Bachelor's degree in Information Technology, Computer Science or a related discipline
  • Require Experience 14 to 16 years.

About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among Best Company to Work For by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. 22nd Century Technologies is an Equal Opportunity Employer" and s & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.