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Computer Support Technician Jobs in Washington, DC

Leidos

Computer Support Specialist

Suitland, MD · On-site

$52K - $94K/yr

Computer Support Specialist Location: Suitland, MD Security Clearance: Active TS/SCI Required Leidos is seeking a Computer Support Specialist to join our team in Suitland, MD. In this role, you will ...

Leidos

Computer Support Specialist

Suitland, MD

$52K - $94K/yr

Computer Support Specialist Location: Suitland, MD Security Clearance: Active TS/SCI Required Leidos is seeking a Computer Support Specialist to join our team in Suitland, MD. In this role, you will ...

Empower AI Inc.

Desktop Support Technician I

Washington, DC · On-site

$23 - $29.25/hr

Responsibilities SUMMARY DIGIT is seeking a Deskside Support Technician to provide technical ... Answer questions or resolve computer problems for clients in person, or via telephone or ...

Empower AI Inc.

Desktop Support Technician I

Washington, DC · On-site

$23 - $29.25/hr

Responsibilities SUMMARY DIGIT is seeking a Deskside Support Technician to provide technical ... Answer questions or resolve computer problems for clients in person, or via telephone or ...

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All JobsComputer Support Technician JobsComputer Support Technician Jobs in Washington, DC

Computer Support Technician information

See Washington, DC salary details

$15

$26

$44

How much do computer support technician jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for computer support technician in Washington, DC is $26.67, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $30.24 per hour, depending on experience, location, and employer.

What is a computer support technician?

A computer support technician helps individuals and businesses set up computer networks or systems and troubleshoot issues. Their duties require excellent problem-solving and communication skills, which are useful when dealing with clients with less technical knowledge. Educational requirements vary, but an associate or bachelor’s degree in computer science or a related field is desirable. Software companies such as Oracle and Microsoft provide additional certifications that increase marketability as a job seeker. Some positions involve working hands-on with computer equipment. Hours are generally full-time, though some computer support technicians work on an on-call basis.

What are the key skills and qualifications needed to thrive as a computer support technician?

To thrive as a Computer Support Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help technicians effectively assist users and resolve technical issues. These skills and qualities are crucial for minimizing downtime, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges computer support technicians face, and how can they effectively address them?

Computer Support Technicians often encounter challenges such as troubleshooting complex hardware or software issues under time constraints, addressing a wide range of user skill levels, and managing multiple support requests simultaneously. To effectively address these challenges, it's important to prioritize tasks, use systematic diagnostic approaches, and develop strong communication skills to explain solutions clearly to users. Continuous learning and staying updated on the latest technology trends also help technicians resolve issues efficiently and provide excellent service.

What is the difference between Computer Support Technician vs Network Support Specialist?

AspectComputer Support TechnicianNetwork Support Specialist
CertificationsA+ Certification, CompTIA ITF+CCNA, CompTIA Network+
Work EnvironmentHelp desks, onsite support, user devicesNetwork infrastructure, servers, routers
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, large enterprises, data centers

While both roles involve technical support, Computer Support Technicians primarily assist end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. The roles often overlap in certifications and work environments, but their core responsibilities differ based on the scope of support provided.

Are computer support technicians in demand?

Computer support technicians are in steady demand due to ongoing reliance on technology across industries. They typically need strong troubleshooting skills and certifications like CompTIA A+ to qualify for many roles, which are available in various sectors including healthcare, education, and business. Employment growth for this role is expected to be consistent as organizations continue to upgrade and maintain their IT infrastructure.
More about Computer Support Technician jobs

What are popular job titles related to Computer Support Technician jobs in Washington, DC?

For Computer Support Technician jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Computer Support Technician jobs in Washington, DC look for?

The top searched job categories for Computer Support Technician jobs in Washington, DC are:

Computer Support Technician jobs near you
Infographic showing various Computer Support Technician job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,483 per year, or $26.7 per hour.

Computer Support Specialist

Leidos

Suitland, MD • On-site

$52K - $94K/yr

Full-time

Posted 16 days ago

Leidos rating

8.3

Company rating: 8.3 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

79th of 495 rated business services

Job description

Computer Support Specialist
Location: Suitland, MD
Security Clearance: Active TS/SCI Required
Leidos is seeking a Computer Support Specialist to join our team in Suitland, MD. In this role, you will support end user hardware, asset and configuration management, and secure communications systems at NMIC (Suitland, MD). You'll play an important role in maintaining reliable IT infrastructure while providing technical support to mission critical operations.
Primary Responsibilities
  • Install, configure, and maintain hardware and software within desktop computing environments, including thick client workstations, thin clients, VoIP phones, and video teleconferencing systems.
  • Perform network switch patching and configuration.
  • Ensure security patches are current and successfully applied.
  • Develop test specifications and procedures.
  • Assist with the design, engineering, installation, configuration, accreditation, and scheduling of voice and video communication systems.
  • Support asset management activities, including inventory, relocation, repair, removal, and destruction of equipment.
  • Troubleshoot and resolve technical issues while responding to emergent support requirements in an effective and timely manner.
  • Deliver training to rotating military personnel on system configuration, hardware repair, and secure audio and video communications to enhance technical proficiency.

Required Qualifications
  • High school diploma or GED. An associate degree (or higher) is preferred.
  • Active TS/SCI security clearance.
  • One of the following certifications:
    • CompTIA A+
    • CompTIA Network+
    • CompTIA Security+
    • BICSI ITS Installer 2 (Fiber Optic) certification within six months of hire
    • CISSP
    • CASP
  • 5+ years of experience supporting Windows, Linux, and Unix based infrastructure.
  • 3+ years of experience using ServiceNow Action Request System or an equivalent ticketing system.
  • Proficiency with Microsoft business tools.
  • Familiarity with Microsoft System Center Configuration Manager (SCCM).
  • Excellent oral and written communication skills.

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If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:
August 5, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $52,000.00 - $94,000.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

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