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Computer Support Technician Jobs in Milwaukee, WI

Pomeroy

Deskside Support Technician

Mount Pleasant, WI · On-site

$19.50 - $25/hr

Provide Walk-Up support for end users requiring immediate assistance during business hours. * Troubleshoot any problems or issues that arise with Windows and Chrome based devices. * Documenting any ...

K-Tek Resourcing LLC

Desktop support Technician

Milwaukee, WI · On-site

$20 - $25.25/hr

... Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. • Ability to install software for and troubleshoot a wide range of ...

Raas Info Solutions Pvt Ltd

Desktop Support

Milwaukee, WI · On-site

$20 - $25.25/hr

Desktop support Technician Location : Milwaukee, Wisconsin 53212 (onsite) Mode: Contract Note:- Candidate must have own transportation and comfortable for Vaccination/ DT. As an Onsite Support ...

LifeStance Health

IT Field Support Technician

Mequon, WI · On-site

$25 - $28/hr

Position Summary We are looking for a detail-oriented and customer-focused IT Support Technician to join our IT team. The successful candidate will be responsible for providing technical support to ...

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All JobsComputer Support Technician JobsComputer Support Technician Jobs in Milwaukee, WI

Computer Support Technician information

See Milwaukee, WI salary details

$13

$23

$38

How much do computer support technician jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for computer support technician in Milwaukee, WI is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $26.25 per hour, depending on experience, location, and employer.

Is computer support a good career?

Computer support technicians help users troubleshoot hardware and software issues, often working in IT departments or service centers. The role offers steady employment, opportunities for certifications like CompTIA A+ or Network+, and can lead to advanced IT positions. It is suitable for individuals interested in technology and problem-solving with a typical schedule of standard business hours.

What is the difference between Computer Support Technician vs Network Support Specialist?

AspectComputer Support TechnicianNetwork Support Specialist
CertificationsA+ Certification, CompTIA ITF+CCNA, CompTIA Network+
Work EnvironmentHelp desks, onsite support, user devicesNetwork infrastructure, servers, routers
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, large enterprises, data centers

While both roles involve technical support, Computer Support Technicians primarily assist end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. The roles often overlap in certifications and work environments, but their core responsibilities differ based on the scope of support provided.

What are the key skills and qualifications needed to thrive as a computer support technician?

To thrive as a Computer Support Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help technicians effectively assist users and resolve technical issues. These skills and qualities are crucial for minimizing downtime, ensuring user satisfaction, and maintaining efficient IT operations.

What is a computer support technician?

A computer support technician helps individuals and businesses set up computer networks or systems and troubleshoot issues. Their duties require excellent problem-solving and communication skills, which are useful when dealing with clients with less technical knowledge. Educational requirements vary, but an associate or bachelor’s degree in computer science or a related field is desirable. Software companies such as Oracle and Microsoft provide additional certifications that increase marketability as a job seeker. Some positions involve working hands-on with computer equipment. Hours are generally full-time, though some computer support technicians work on an on-call basis.

What are some common challenges computer support technicians face, and how can they effectively address them?

Computer Support Technicians often encounter challenges such as troubleshooting complex hardware or software issues under time constraints, addressing a wide range of user skill levels, and managing multiple support requests simultaneously. To effectively address these challenges, it's important to prioritize tasks, use systematic diagnostic approaches, and develop strong communication skills to explain solutions clearly to users. Continuous learning and staying updated on the latest technology trends also help technicians resolve issues efficiently and provide excellent service.
More about Computer Support Technician jobs
What are popular job titles related to Computer Support Technician jobs in Milwaukee, WI? For Computer Support Technician jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Computer Support Technician jobs in Milwaukee, WI look for? The top searched job categories for Computer Support Technician jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Computer Support Technician jobs? Cities near Milwaukee, WI with the most Computer Support Technician job openings:
Computer Support Technician jobs near you
Infographic showing various Computer Support Technician job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $48,223 per year, or $23.2 per hour.

Desktop Support Technician

Medical College of WI

Milwaukee, WI

$20 - $25.25/hr

Full-time

Re-posted 23 days ago

Job description

Company Description

The mission of the Medical College of Wisconsin is to be a national leader in the education and development of the next generation of physicians and scientists; to discover and translate new knowledge in the biomedical sciences; to provide cutting-edge, interdisciplinary and compassionate clinical care of the highest quality; to improve the health of the communities we serve. Founded in 1893 as the Wisconsin College of Physicians and Surgeons. Formerly associated with Marquette University.

Job Description

Primary Functions

1. Document and route, resolve, or escalate incidents and service requests within Service Management system.

2. Respond to inquiries in person, over the phone, or via email with a high rate of first contact resolution.

3. Act as single point of contact for customer / user base.

4. Monitor / cycle Service Management queue according to a first in first out priority, while adhering to defined impact and urgency classifications.

5. Perform User Account Management within Active Directory

6. Assist in documenting internal processes and procedures.

7. Participate in the knowledge management process, creating and reviewing knowledge articles, and performing root cause analysis.

8. Handle / perform functional and hierarchal escalations.

9. Design and document technical processes and procedures.

10. Serve as a communication link between business partners and departments.

11. Collaborate with Desktop team on advanced technical issues.

12. Assist with onboarding of new team members.

13. Assist other IS staff members with projects and/or administrative tasks as needed.

Knowledge - Skills - Abilities

Performs active listening and delivery empathy when responding to customer inquires

Act as a technical generalist / resource.

Communicates professionally and clearly verbally and in writing.

Plans and organizes work according to established priorities.

Demonstrates cooperation, courtesy and consideration when working with others.

Demonstrates accuracy and attention to detail.

Maintains effective working relationships with supervisor and co-workers.

Demonstrates personal integrity in all interactions.

Requires basic analytical and problem solving skills.

Ability to learn new tasks quickly, asking questions as appropriate

Complete assignments accurately within established deadlines.

Ability to work independently and as part of a team.

Strives to meet and exceed customer needs and expectations

Manages and prioritizes various tasks simultaneously.

Qualifications

Specifications

Appropriate education and/or experience may be substituted on equivalent basis

Minimum Required Education: High school diploma

Minimum Required Experience: 3 years

Preferred Education: Bachelor's Degree in Computer Science, Information Systems, or related field

Preferred Experience: 4+ years of related experience

Certification: HDI CSR, HDI SCA, CompTIA A+, ITIL Foundation (preferred)

Additional Information

All your information will be kept confidential according to EEO guidelines.

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