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Computer Support Technician Jobs in Macon, GA (NOW HIRING)

Lauren Pendragon Job Title: IT Field Support Technician Responsible for the installation, maintenance, and support of computer hardware and software. This position provides on-site support for ...

Lauren Pendragon Job Title: IT Field Support Technician Responsible for the installation, maintenance, and support of computer hardware and software. This position provides on-site support for ...

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and ...

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and ...

As an Computer Technician you will be Auditing, Testing , Repairing IT Products which include: Laptops ,Desktops , LCD's , HDD s , Rams , Tablets , Chromebooks , Video projectors and other related ...

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Computer Support Technician information

See Macon, GA salary details

$13

$22

$37

How much do computer support technician jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for computer support technician in Macon, GA is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.58 per hour, depending on experience, location, and employer.

Is computer support a good career?

Computer support technicians help users troubleshoot hardware and software issues, often working in IT departments or service centers. The role offers steady employment, opportunities for certifications like CompTIA A+ or Network+, and can lead to advanced IT positions. It is suitable for individuals interested in technology and problem-solving with a typical schedule of standard business hours.

What is the difference between Computer Support Technician vs Network Support Specialist?

AspectComputer Support TechnicianNetwork Support Specialist
CertificationsA+ Certification, CompTIA ITF+CCNA, CompTIA Network+
Work EnvironmentHelp desks, onsite support, user devicesNetwork infrastructure, servers, routers
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, large enterprises, data centers

While both roles involve technical support, Computer Support Technicians primarily assist end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. The roles often overlap in certifications and work environments, but their core responsibilities differ based on the scope of support provided.

What are the key skills and qualifications needed to thrive as a computer support technician?

To thrive as a Computer Support Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help technicians effectively assist users and resolve technical issues. These skills and qualities are crucial for minimizing downtime, ensuring user satisfaction, and maintaining efficient IT operations.

What is a computer support technician?

A computer support technician helps individuals and businesses set up computer networks or systems and troubleshoot issues. Their duties require excellent problem-solving and communication skills, which are useful when dealing with clients with less technical knowledge. Educational requirements vary, but an associate or bachelor’s degree in computer science or a related field is desirable. Software companies such as Oracle and Microsoft provide additional certifications that increase marketability as a job seeker. Some positions involve working hands-on with computer equipment. Hours are generally full-time, though some computer support technicians work on an on-call basis.

What are some common challenges computer support technicians face, and how can they effectively address them?

Computer Support Technicians often encounter challenges such as troubleshooting complex hardware or software issues under time constraints, addressing a wide range of user skill levels, and managing multiple support requests simultaneously. To effectively address these challenges, it's important to prioritize tasks, use systematic diagnostic approaches, and develop strong communication skills to explain solutions clearly to users. Continuous learning and staying updated on the latest technology trends also help technicians resolve issues efficiently and provide excellent service.
More about Computer Support Technician jobs
What are popular job titles related to Computer Support Technician jobs in Macon, GA? For Computer Support Technician jobs in Macon, GA, the most frequently searched job titles are:
What job categories do people searching Computer Support Technician jobs in Macon, GA look for? The top searched job categories for Computer Support Technician jobs in Macon, GA are:
What cities near Macon, GA are hiring for Computer Support Technician jobs? Cities near Macon, GA with the most Computer Support Technician job openings:
Infographic showing various Computer Support Technician job openings in Macon, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,982 per year, or $22.6 per hour.

IT Field Support Technician

Mercer University

Macon, GA • On-site

$10/hr

Part-time

Re-posted 11 days ago


Mercer University rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

229th of 617 rated colleges and universities


Job description

Application Instructions:

Active Student Employees: If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search. Locate the position and click Apply.

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it.

Job Family:

Student Regular Wage, Student Work Study

Department:

Information Technology

Supervisor:

Lauren Pendragon

Job Title:

IT Field Support Technician

Job Description:

Responsible for the installation, maintenance, and support of computer hardware and software. This position provides on-site support for faculty and staff but may also include answering phone calls and emails

Requires computer support experience\knowledge along with prior customer service experience preferred. Must have excellent written and verbal communication skills and proven analytical and problem-solving skills. Must have the ability to carry up to 25 lbs. for short distances. **Candidates without computer experience will not be considered for this position

Pay Rate: $10.00

Scheduled Hours:

10

Start Date:

08/25/2025

End Date:

05/29/2026

What Mercer University employees say

Pay

Benefits

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