ZipRecruiter

Log In

1

Computer Support Assistant Jobs in Homestead, FL

ICF

Substation P&C Drafting Technician - Remote

Miami, FL · On-site +1

$16.50 - $34/hr

The candidate will also help organize project files, assist with quality checks and provide basic CAD-related technical support. What you will be doing: * Responsibilities include, but are not ...

The Falls Animal Clinic

Veterinarian Assistant

Miami, FL · On-site

$15 - $19/hr

Support and assist veterinarians to ensure quality veterinary care * Knowledge of common medication ... Be computer literate (we are a paperless practice) * Answer all incoming calls using excellent ...

The Falls Animal Clinic

Veterinarian Assistant

Miami, FL · On-site

$15 - $19/hr

Support and assist veterinarians to ensure quality veterinary care * Knowledge of common medication ... Be computer literate (we are a paperless practice) * Answer all incoming calls using excellent ...

previous page

Showing results 41-60

All JobsComputer Support JobsComputer Support Assistant JobsComputer Support Assistant Jobs in Homestead, FL

Computer Support Assistant information

See Homestead, FL salary details

$10

$17

$24

How much do computer support assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for computer support assistant in Homestead, FL is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.75 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities near Homestead, FL are hiring for Computer Support Assistant jobs?

Cities near Homestead, FL with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in Homestead, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $35,526 per year, or $17.1 per hour.

Senior IT Support Specialist

Miami, FL • On-site

South Florida Educational Federal Credit Union
Finance and Insurance • 201 - 500 employees
Learn more about South Florida Educational Federal Credit Unionexternal

Full-time

Retirement, PTO

Re-posted 13 days ago

Job description

Job Summary:
Serve as the senior technical resource on the IT Service Desk, providing advanced (Tier II and Tier III) support for end-user computing, Microsoft 365 services, and network connectivity. Assist with desktop administration, endpoint management, and workstation imaging. Troubleshoot and resolve complex issues independently or with minimal supervision. Mentor Service Desk technicians and contribute to documentation, process improvement, and IT projects. Ensure all support activities comply with credit union security policies and regulatory requirements.


Duties include:

  • Perform the duties and responsibilities of the IT Support Specialist II and III.
  • Provide advanced troubleshooting for Windows PCs, printers, peripherals, VPN, and internet connectivity issues.
  • Support and troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint for end users.
  • Administer user accounts, group memberships, and permissions in Active Directory and Microsoft Entra ID.
  • Support endpoint management using Microsoft Intune, including device enrollment, application deployment, compliance policies, and troubleshooting.
  • Deploy computer images, applications, and updates to workstations.
  • Assist in the administration of network devices, VLANs, and configurations as needed in coordination with the Infrastructure team.
  • Create, maintain, and update Service Desk documentation, knowledge base articles, and standard operating procedures.
  • Mentor and provide guidance to Service Desk technicians.
  • Participate in IT projects and initiatives as assigned, including system rollouts, migrations, and upgrades, which includes after-hours and weekends.
  • Monitor and respond to Service Desk tickets in accordance with established SLAs and prioritization guidelines.
  • Support multi-site and remote users, including branch locations.
  • Follow change management procedures and maintain proper documentation for all system changes.
  • Perform other duties as assigned.

Job Type: Full-Time

The following are some benefits offered to employees of EdFed:

  • Paid Birthday
  • Paid Holidays
  • Paid Sick and Personal Time
  • Paid Vacation
  • Tuition Reimbursement
  • 401K (with matching funds) and CU contributions

Apply