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Computer Support Assistant Jobs in Homestead, FL

Reboot Staff

Customer Support Assistant

Miami, FL · On-site

$50K - $55K/yr

Customer Support Assistant Reboot Staff is a forward-thinking staffing and talent solutions firm ... Basic computer literacy and ability to learn internal systems quickly * Positive attitude and ...

Alphabe Insight Inc

Customer Support Assistant

Miami, FL · On-site

$52K - $56K/yr

We are seeking a Customer Support Assistant to join our team and deliver outstanding service to our ... Proficiency in Microsoft Office Suite and general computer literacy. * A proactive and professional ...

Alphabe Insight Inc

Customer Support Assistant

Miami, FL · On-site

$50K - $55K/yr

As a Customer Support Assistant at Reboot Staff, you will play a key role in ensuring clients ... Basic computer literacy and ability to learn internal systems quickly * Positive attitude and ...

Alphabe Insight Inc

Customer Support Assistant

Miami, FL · On-site

$50K - $55K/yr

As a Customer Support Assistant at Reboot Staff, you will play a key role in ensuring clients ... Basic computer literacy and ability to learn internal systems quickly * Positive attitude and ...

Seyfarth Shaw LLP

Legal Support Assistant

Miami, FL · On-site

The Opportunity As a Legal Support Assistant, you will provide a variety of legal support and ... Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ...

Hansoninc

Deputy CAD Administrator

Miami, FL · On-site +1

$50/hr

Provide day-to-day support to CAD users, including troubleshooting software, files, and plotting issues. * Assist with onboarding new employees by setting up CAD profiles, permissions, and tools.

CPH

Civil CAD Technician

Miami, FL

These drawings support the engineering of land development, municipal, and roadway projects in all ... Implementation & utilization of established CAD standards and templates. * Assist in coordinating ...

Ransom Everglades

Student Support Services Assistant

Miami, FL · On-site

$14.50 - $18.50/hr

Student Support Services Assistant - Part-Time Reporting to the Student Support Services Supervisor ... Maintain computer-accommodation lists * Assist with end-of-semester and standardized testing ...

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Computer Support Assistant information

See Homestead, FL salary details

$10

$17

$24

How much do computer support assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for computer support assistant in Homestead, FL is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.75 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities near Homestead, FL are hiring for Computer Support Assistant jobs?

Cities near Homestead, FL with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in Homestead, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $35,526 per year, or $17.1 per hour.

Customer Support Assistant

Miami, FL • On-site

TalentBridge Solutions
See more jobs at TalentBridge Solutionsexternal

$52K - $56K/yr

Other

PTO

Posted 26 days ago

Job description

Customer Support Assistant

At TalentBridge Solutions, we specialize in delivering customized customer service solutions that elevate your brand and enhance customer satisfaction. Whether you're a growing business or an established company looking to optimize your support channels, we connect you with the right talent, tools, and strategies to build lasting relationships with your clients.

Job Description

We are seeking a Customer Support Assistant to join our team and deliver outstanding service to our clients and customers. In this role, you will provide support through effective communication, problem-solving, and coordination across departments to ensure customer needs are met promptly and professionally.

Responsibilities
  • Handle customer inquiries via phone and email with courtesy and accuracy.
  • Provide detailed product and service information to clients.
  • Assist in resolving issues and ensuring customer satisfaction.
  • Maintain accurate customer records and documentation.
  • Collaborate with internal teams to streamline communication and support processes.
  • Monitor and follow up on customer requests in a timely manner.
Qualifications
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite and general computer literacy.
  • A proactive and professional approach to problem-solving.
Additional Information
  • Competitive salary package ($52,000 – $56,000 per year).
  • Career growth and professional development opportunities.
  • Supportive and collaborative work environment.
  • Comprehensive training and onboarding program.
  • Paid time off and performance-based incentives.

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