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Computer Support Assistant Jobs in Georgia (NOW HIRING)

Jobtailor

PC Applications Specialist I

Roswell, GA · On-site

... specifications, and assist with bid processes * Communicate with supervisors, departments ... One (1) year of experience in personal computer support * Equivalent combination of education ...

unison

Client Support Aid PT - Oakwood GH

Blackshear, GA · On-site

$16.25/hr

Provides daily documentation; individual will need to have computer and typing skills. Job Schedule ... CNA certification preferred. 6 months of social service experience. Must be able to lift with no ...

unison

Client Support Aid PT - Oakwood GH

Blackshear, GA · On-site

$16.25/hr

Provides daily documentation; individual will need to have computer and typing skills. Job Schedule ... CNA certification preferred. 6 months of social service experience. Must be able to lift with no ...

unison

Client Support Aid PT - Oakwood GH

Blackshear, GA · On-site

$16.25/hr

Provides daily documentation; individual will need to have computer and typing skills. Job Schedule ... CNA certification preferred. 6 months of social service experience. Must be able to lift with no ...

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Computer Support Assistant information

See Georgia salary details

$9

$16

$23

How much do computer support assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for computer support assistant in Georgia is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.17 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities in Georgia are hiring for Computer Support Assistant jobs?

Cities in Georgia with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $33,824 per year, or $16.3 per hour.

Administrative & Client Support Assistant

Fort Valley, GA

Valley Insurance Service Inc
Insurance Services • 51 - 200 employees
Learn more about Valley Insurance Service Incexternal

$15.75 - $21.25/hr

Full-time

Retirement, PTO

Posted 5 days ago

Job description

No phone calls or direct messages regarding this position, please.

Valley Insurance Service Inc. is seeking a full-time Administrative & Client Support Assistant to support the clerical and administrative functions of our Fort Valley office. This role is essential to the smooth operation of our business and requires someone who values precision, punctuality, and professionalism.

Insurance experience is preferred but not required. We are willing to train the right candidate who demonstrates strong office skills, attention to detail, and a commitment to showing up and doing the job well every day.

Schedule

  • Monday – Thursday: 8:00 AM – 5:00 PM
  • Friday: 8:00 AM – 3:00 PM
  • 38.5 hours per week
  • Consistent attendance and punctuality are critical for this position.

Benefits

  • 401(k) matching
  • Paid holidays
  • Paid time off
  • Commission pay opportunities

Responsibilities

  • Perform administrative duties with a high level of accuracy and attention to detail
  • Provide professional front desk support: greet and direct clients and visitors
  • Answer, screen, and transfer incoming phone calls
  • Process customer payments (cash, check, credit card) accurately
  • Prepare, edit, and distribute correspondence, reports, memos, and emails
  • Handle incoming and outgoing mail
  • Scan, file, and enter data into the client management system
  • Maintain strict confidentiality of client and company information
  • Assist with additional clerical tasks as assigned

Qualifications

  • Experience in a professional office environment
  • Strong organizational and multitasking skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Word and Outlook
  • Strong computer and typing skills
  • Ability to manage confidential and sensitive information
  • Demonstrated attention to detail and commitment to accuracy
  • Strong work ethic and dependable attendance record
  • High school diploma or equivalent (required; college coursework preferred)
  • Insurance industry experience preferred but not required

What We're Looking For

  • Take pride in their work
  • Show up consistently and on time
  • Maintain professionalism in all interactions
  • Understand the importance of detail in client-facing documentation
  • Contribute positively to a family-oriented office culture

If you are dependable, detail-focused, and looking for long-term stability in a respected local business, we encourage you to apply.