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Computer Support Assistant Jobs in Georgia (NOW HIRING)

iQuasar

Administrative Support Assistant

Atlanta, GA · On-site

$33K - $44K/yr

iQuasar LLC is hiring for an Administrative Support Assistant position. We strive to provide the ... Proficient in Microsoft Office computer software applications, including (Word, Excel and ...

Columbia College

Location Support Assistant

Savannah, GA · On-site

$13/hr

Location Support Assistant Department: Columbia College Global Location: Hunter Army Airfield, GA ... Employee must be able to type on a computer keyboard and use a computer monitor on a regular basis.

DeKalb County

Executive Support Assistant

Decatur, GA · On-site

$54K - $87K/yr

... enters data into computer systems; logs, tracks, or maintains records regarding department ... Provides administrative support and coordination for various meetings at the executive management ...

DeKalb County

Executive Support Assistant

Decatur, GA · On-site

$54K - $87K/yr

... enters data into computer systems; logs, tracks, or maintains records regarding department ... Provides administrative support and coordination for various meetings at the executive management ...

DeKalb County

Executive Support Assistant

Decatur, GA · On-site

$54K - $87K/yr

... enters data into computer systems; logs, tracks, or maintains records regarding department ... Provides administrative support and coordination for various meetings at the executive management ...

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Computer Support Assistant information

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How much do computer support assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for computer support assistant in Georgia is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.17 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities in Georgia are hiring for Computer Support Assistant jobs?

Cities in Georgia with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $33,824 per year, or $16.3 per hour.

Program Support Assistant

Dublin, GA • On-site

US Department of Veterans Affairs
Public Administration • 10K+ employees
Learn more about US Department of Veterans Affairsexternal

$35K - $41K/yr

Other

Posted 4 days ago

U.S. Department Of Veterans Affairs rating

8.1

Company rating: 8.1 out of 10

Based on 675 frontline employees who took The Breakroom Quiz

Job description

Job Title

Program Support Assistant

Duties

The Program Support Assistant (PSA) is responsible for reviewing and assigning initial intake assessments and scheduling and completion of orientation for Veterans seeking housing vouchers. Incumbent assists with new staff onboarding process, serves as HUD/VASH timekeeper and back up for the service line, performs various clerical duties such as reminder calls and mailing correspondence, assists with action items and the implementation of new processes; assists with program events such as Housing Fairs, Homeless Stand down and Annual CHALENG Survey efforts.

The incumbent will interface with personal computer (PC) applications, databases, and applications. This position requires excellent relational and communication skills; advanced knowledge of and experience with computers; oral and written communication skills and the ability to work with others; particularly homeless populations and community providers that help these populations. This position also requires independence of action, general latitude for decision making and knowledge.

The Incumbent serves as the Program Support Assistant (PSA) in support of the Homeless Program Manager, HUD/VASH Program Supervisor and other assigned multidisciplinary program staff (HUD/VASH team). The PSA aids the HUD/VASH Supervisor in getting things accomplished through an extensive knowledge and understanding of the organization, regulations, methods, and the other tools or recourses of management.

The PSA assists in the establishment and enrollment of Veterans into the HUD/VASH program and acts as the liaison, provides coordination and collaboration of services with VA eligibility, travel, budget, non-VA care services and other departments throughout the VA Health Care System. The PSA accepts and facilitate follow up from homeless program telephone calls from patients, family members, caregivers, homeless program staff in the field, other VA staff, and/or community agency staff, regarding program inquiries, patient care concerns, etc.

The PSA obtains as much information as possible, coordinate with homeless program leadership and staff information to resolves problems independently, when possible, prioritizes, and makes decisions regarding caller referral based on specific caller needs in collaboration with the homeless leadership/staff. The PSA assists the team to ensure the secure transmission and receipt of documents needed to make eligibility and discharge determinations.

The PSA has primary responsibility for establishment, monitoring, and maintenance of clinic profiles in the Homeless Program. The Incumbent works with Managerial Cost Accounting & Decision Management (MCA&DM) staff and clinical services to ensure the clinic stop code information corresponds with the DSS stop code identifiers. Within each clinic profile, the Incumbent is responsible for programming detailed encounter form and action profile settings, setting appointment length and overbook capacity and managing the assignments of cases to the caregiver program clinics. The PSA utilizes statistical data to compile a monthly workload report(s) for all program staff.

The PSA prepares the budget and completes monthly, quarterly, and annual reporting in collaboration with the Homeless Program Leadership to meet National program requirements, monitors execution of national program funding. Manages fund control points for the Homeless/HUD/VASH Program.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday-Friday 8:00am-4:30pm

Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant/ PD113680

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