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Computer Services Manager Jobs in Ohio (NOW HIRING)

Wexner Medical Center

Rehab Services Manager

Columbus, OH · On-site

$90 - $130/hr

The Manager will work collaboratively with the other members of the Rehab Services leadership team ... Computer literacy and the working knowledge of Microsoft Office, required. The university is an ...

New

Hhs

Patient Services Manager

Lima, OH · On-site

Experience managing a team and in customer service ... Computer experience with word processing, spreadsheets, and various software * Must be willing to ...

Ohio State University

Rehab Services Manager

Columbus, OH · On-site

$95 - $125/hr

Rehab Services Manager## Department:University Hospital | Rehabilitation Services, Acute CareThe ... Computer literacy and the working knowledge of Microsoft Office, required.## Additional Information ...

Hhs

Patient Services Manager

Cincinnati, OH · On-site

Experience managing a team and in customer service ... Computer experience with word processing, spreadsheets, and various software * Must be willing to ...

Ohio State University

Rehab Services Manager

Ross, OH · On-site

Rehab Services Manager Department:University Hospital | Rehabilitation Services, Acute Care The ... Computer literacy and the working knowledge of Microsoft Office, required. Additional Information:

HHS LLC

Patient Services Manager

Lima, OH · On-site

Experience managing a team and in customer service ... Computer experience with word processing, spreadsheets, and various software * Must be willing to ...

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Computer Services Manager information

What does a computer services manager do?

A Computer Services Manager oversees the daily operations of an organization's IT department, ensuring that computer systems and networks run efficiently. They manage IT staff, coordinate technology projects, implement new systems, and resolve technical issues to support business goals. Additionally, they develop IT policies, maintain security protocols, and often handle budgeting for technology resources. Their role is crucial in maintaining the reliability and security of an organization’s digital infrastructure.

What are some common challenges a computer services manager faces when leading a technical support team?

Computer Services Managers often encounter challenges such as balancing the need for quick issue resolution with ensuring high-quality service, managing diverse technical skill levels among team members, and keeping up with rapidly evolving technology. They also need to coordinate with other departments to align IT support with organizational goals and handle escalations for complex technical problems. Successfully navigating these challenges requires strong communication, adaptability, and a proactive approach to staff training.

What are the key skills and qualifications needed to thrive as a computer services manager, and why are they important?

A Computer Services Manager needs strong leadership abilities, IT management experience, and typically a bachelor's degree in computer science or a related field. Familiarity with network infrastructure, help desk software, cybersecurity tools, and IT service management frameworks like ITIL is often required. Excellent problem-solving, communication, and team-building skills help them effectively coordinate staff and address technical challenges. These competencies are critical to ensuring reliable IT operations, efficient support delivery, and alignment with organizational goals.

What is the difference between Computer Services Manager vs Network Administrator?

AspectComputer Services ManagerNetwork Administrator
CredentialsBachelor’s degree in IT, management experience, certifications like CompTIA Network+ or Cisco CCNABachelor’s degree in IT or related field, certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOversees IT teams, manages IT projects, strategic planningMaintains and supports network infrastructure, troubleshoots network issues
Employer & Industry UsageUsed in organizations with IT departments, corporate, governmentCommon in organizations with complex networks, healthcare, education, enterprise

The main difference is that a Computer Services Manager oversees the entire IT department and strategic initiatives, while a Network Administrator focuses specifically on maintaining and troubleshooting network systems. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Computer Services jobs in Ohio?

The most popular types of Computer Services jobs in Ohio are:

What cities in Ohio are hiring for Computer Services Manager jobs?

Cities in Ohio with the most Computer Services Manager job openings:

Computer Services Manager jobs near you

Youth Services Manager

Grandview Heights Public Library

Columbus, OH • On-site

$66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Job Title: Youth Services Manager
Classification: Manager II / Librarian II
Department: Patron Services
Starting Pay: $66,000 annually
Benefits: Comprehensive benefits package including 22 vacation days; 10 paid holidays; sick and bereavement leave; medical, dental, vision, and life insurance; and participation in the Ohio Public Employees Retirement System (OPERS). For benefit package details visit our career page.
Work Schedule: 40 hours per week, including daytime, evening, and weekend hours (every third weekend).
Reporting Relationship: Director of Patron Services
Position Summary
The Youth Services Manager supports the Library's mission and strategic goals by leading one of the Library's three Patron Services teams. This position provides leadership for youth services, including programming, outreach, and youth-focused initiatives, while ensuring exceptional customer service, effective staff leadership, and efficient operations.
Essential Duties and Responsibilities
Leadership and Management
  • Serve as a member of the Library's Management Team.
  • Supervise, mentor, and support a team of approximately 6-8 staff members.
  • Determine appropriate staffing levels and assign work to ensure efficient operations.
  • Recruit, interview, and recommend candidates for employment.
  • Provide orientation, coaching, training, and ongoing professional development opportunities.
  • Review and approve employee timecards and leave requests.
  • Conduct performance evaluations and provide regular coaching and feedback.
  • Address performance concerns through appropriate corrective action when necessary.
  • Foster open communication and a positive team culture.
  • Interpret, administer, and enforce Library policies and procedures.
  • Recommend improvements to policies, procedures, and workflows.
  • Serve as the Library's Person in Charge (PIC) when assigned.

Youth Services
  • Coordinate and evaluate comprehensive programming and outreach services for children, teens, and families.
  • Manage the Youth Services programming budget and related resources.
  • Coordinate scheduling and evaluation of youth programs and special events.
  • Develop partnerships with schools, community organizations, and other agencies serving youth.
  • Monitor community needs and emerging trends to ensure relevant and engaging services.
  • Collaborate with the Patron Services Manager responsible for Collection Development to maintain a high-quality youth and teen collection.
  • Collaborate with the Patron Services Manager responsible for Circulation Services to ensure consistent, high-quality patron services throughout the Library.
Patron Services
  • Provide direct public service by regularly working all public service desks.
  • Deliver reference, readers' advisory, and information services in person, by telephone, and through digital communication channels.
  • Assist patrons in accessing all Library services, including meeting room reservations, voter registration, and other public services.
  • Perform circulation functions, including checking materials in and out, placing holds, registering patrons, collecting payments, and resolving account issues.
  • Assist patrons with technology, including computers, mobile devices, library databases, eBooks, printers, scanners, copiers, gaming systems, and Microsoft Office applications.
  • Completes other duties as assigned.
Knowledge, Skills, and Abilities
  • Demonstrates exceptional customer service and professionalism.
  • Leads by example and promotes teamwork and collaboration.
  • Effectively facilitates meetings and encourages open communication.
  • Demonstrates strong organizational, planning, and time management skills.
  • Uses sound judgment, discretion, and maintains confidentiality.
  • Possesses strong interpersonal, verbal, and written communication skills.
  • Effectively manages conflict and fosters a respectful workplace.
  • Demonstrates proficiency with Windows-based software, Microsoft Office applications, integrated library systems, and other library technologies.
  • Maintains strong keyboarding and computer skills.
  • Understands principles of budgeting and resource management.
  • Ability to adapt to changing priorities and lead organizational change.
  • Ohio Notary Public commission, or the ability to obtain one, preferred.
Education and Experience
Required
  • Master's Degree in Library and Information Science (MLIS) from an ALA-accredited institution (or equivalent).
  • Three to five years of progressively responsible supervisory or management experience.
  • Experience delivering public library services and assisting patrons with library technology, including online catalogs, databases, eBooks, and digital resources.
  • Valid Ohio driver's license, proof of insurance, and the ability to travel locally as needed.
Preferred
  • Experience with youth programming and outreach.
  • Experience with library collection development for print and digital collections.
  • Broad public library experience including public service, personnel management, and digital resources.
  • Experience working in a unionized environment.
  • Experience serving patrons of all ages and backgrounds.
Physical Requirements:
  • Considerable mobility including, but not limited to, extensive periods of standing, walking, bending, sitting, lifting weights of up to 50 pounds, and pushing full book carts or containers.
  • Manual dexterity sufficient to perform general typing and computer skills.
  • Calm and focused handling of interruptions and distractions
  • Periodic intense concentration and sustained viewing of a computer monitor
About the library:
The Grandview Heights Public Library (GHPL) is an award-winning, independent suburban library system known for progressive leadership and friendly, personalized service. We are 1 of only 6 U.S. public libraries to receive 14 consecutive five-star ratings from Library Journal, ranking #1 nationwide in its expenditure category. GHPL is also the founding member and Administering Library of the Central Library Consortium (CLC).

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