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Computer Services Manager Jobs in New York (NOW HIRING)

Morrison Living

Dining Services Manager

Maplewood, NJ · On-site

As a Dining Services Manager, you will manage a team of food service professionals and be ... Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint ...

Sago

Client Services Manager

New York, NY · On-site

$60K/yr

As a Client Services Manager at our focus group facility, your leadership role is multifaceted ... Proficient in Microsoft Office and comfortable using computer-based systems. Benefits * Job Type ...

The New Yorker Hotel

Guest Services Manager

Manhattan, NY · On-site

$65K - $75K/yr

Overview The Guest Services Manager is responsible for ensuring the operation of the Guest Services ... Operate all aspects of the Front Office computer system, including software maintenance, report ...

Sago

Client Services Manager

New York, NY · On-site

$60K/yr

As a Client Services Manager at our focus group facility, your leadership role is multifaceted ... Proficient in Microsoft Office and comfortable using computer-based systems. Benefits * Job Type ...

The Millennium Group

Mail Services Manager

Manhattan, NY · On-site

$63K - $65K/yr

Key ResponsibilitiesThe Service Delivery Manager I is responsible for all aspects of the contracted ... Computer proficiency in email environments, MS Word/Excel or similar program Job Posted by ...

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Computer Services Manager information

What does a computer services manager do?

A Computer Services Manager oversees the daily operations of an organization's IT department, ensuring that computer systems and networks run efficiently. They manage IT staff, coordinate technology projects, implement new systems, and resolve technical issues to support business goals. Additionally, they develop IT policies, maintain security protocols, and often handle budgeting for technology resources. Their role is crucial in maintaining the reliability and security of an organization’s digital infrastructure.

What are the key skills and qualifications needed to thrive as a computer services manager, and why are they important?

A Computer Services Manager needs strong leadership abilities, IT management experience, and typically a bachelor's degree in computer science or a related field. Familiarity with network infrastructure, help desk software, cybersecurity tools, and IT service management frameworks like ITIL is often required. Excellent problem-solving, communication, and team-building skills help them effectively coordinate staff and address technical challenges. These competencies are critical to ensuring reliable IT operations, efficient support delivery, and alignment with organizational goals.

What are some common challenges a computer services manager faces when leading a technical support team?

Computer Services Managers often encounter challenges such as balancing the need for quick issue resolution with ensuring high-quality service, managing diverse technical skill levels among team members, and keeping up with rapidly evolving technology. They also need to coordinate with other departments to align IT support with organizational goals and handle escalations for complex technical problems. Successfully navigating these challenges requires strong communication, adaptability, and a proactive approach to staff training.

What is the difference between Computer Services Manager vs Network Administrator?

AspectComputer Services ManagerNetwork Administrator
CredentialsBachelor’s degree in IT, management experience, certifications like CompTIA Network+ or Cisco CCNABachelor’s degree in IT or related field, certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOversees IT teams, manages IT projects, strategic planningMaintains and supports network infrastructure, troubleshoots network issues
Employer & Industry UsageUsed in organizations with IT departments, corporate, governmentCommon in organizations with complex networks, healthcare, education, enterprise

The main difference is that a Computer Services Manager oversees the entire IT department and strategic initiatives, while a Network Administrator focuses specifically on maintaining and troubleshooting network systems. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Computer Services jobs in New York? The most popular types of Computer Services jobs in New York are:
What cities in New York are hiring for Computer Services Manager jobs? Cities in New York with the most Computer Services Manager job openings:
Computer Services Manager jobs near you

Office Services Manager

The Millennium Group

Manhattan, NY • On-site

$63K - $65K/yr

Full-time

Re-posted 21 days ago

The Millennium Group rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

309th of 481 rated business services

Job description

Key Responsibilities
  • The Service Delivery Manager I is responsible for all aspects of the contracted site services in Mail Operations. In order to achieve these objectives, the SDM is expected to: achieve financial results, enhance customer satisfaction, and increase employee engagement.
    ***Financial Performance
  • Manages expenses, analyzes asset performance and expenditures
  • ***Customer Satisfaction
  • Meets regularly with customer contact and other member of the customer's management team
  • Recommends service enhancements based upon knowledge of customer's business strategy
  • Maximizes proprietary Quality Management utilization through service quality metrics reviews
  • ***Employee Engagement
  • Demonstrates exemplary ethical conduct that establishes an atmosphere of trust and support
  • Recognizes performance through fair and honest merit evaluation and rewards employees for innovation, risk-taking,
  • Coaches and counsels to create a positive atmosphere of professionalism and support; provide honest and timely
  • feedback to employees; addresses performance issues with directness and sensitivity
  • Makes fair and equitable hiring decisions that promote workforce diversity while adhering to all applicable regulations
  • Oversees training and provides development opportunities
  • Effectively balances resources to maximize productivity and efficiency

Qualifications:
  • Undergraduate degree preferred•
  • Experience in Mail Services preferred.
  • Management experience in multi-service environment•
  • Effective customer relationship building skills•
  • Effective written and verbal communication skills; proven analytical skills•
  • Excellent planning, prioritization and organizational skills•
  • Proven experience in high volume/fast paced environment•
  • Ability to resolve issues without management supervision required•
  • Proven experience in achieving financial goals related to revenue and profitability managing a monthly revenue•
  • Computer proficiency in email environments, MS Word/Excel or similar program

What The Millennium Group employees say

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