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Computer Services Manager Jobs in Colorado (NOW HIRING)

Computer World Services

Program Manager

Colorado Springs, CO · On-site

$150K - $190K/yr

Manages staffing, subcontractor integration, and surge support across all supported installations ... Computer World Services is an affirmative action and equal employment opportunity employer. Current ...

Zionsbank Corp

Branch Service Manager - Pueblo, CO

Pueblo, CO · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides leadership and training for the sale and referral of bank products and services ... Knowledge of computer programs, i.e. word processing, spreadsheets etc. * Ability to set and ...

Zionsbank Corp

Branch Service Manager - Pueblo, CO

Pueblo, CO · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides leadership and training for the sale and referral of bank products and services ... Knowledge of computer programs, i.e. word processing, spreadsheets etc. * Ability to set and ...

Sage Hospitality

Guest Services Supervisor

Aurora, CO · On-site

$21 - $22/hr

  • Medical

  • Dental

  • Vision

Requires supervision/management skills. * Ability to communicate information and hotel services to management and guests. Second language may be required. * Must be able to operate computer ...

New

Sage Hospitality

Guest Services Supervisor

Aurora, CO · On-site

$21/hr

  • Medical

  • Dental

  • Vision

Requires supervision/management skills. * Ability to communicate information and hotel services to management and guests. Second language may be required. * Must be able to operate computer ...

New

Sage Hospitality

Guest Services Supervisor

Aurora, CO

  • Medical

  • Dental

  • Vision

Requires supervision/management skills. * Ability to communicate information and hotel services to management and guests. Second language may be required. * Must be able to operate computer ...

New

Vail Health Hospital

Supervisor, Environmental Services

Vail, CO · On-site

$21.92 - $31.32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

He / She assists The Manager in the day-to-day operations of all environmental services. They will ... N/A Computer / Typing: * Must possess, or be able to obtain within 90 days, the computers skills ...

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Computer Services Manager information

What does a computer services manager do?

A Computer Services Manager oversees the daily operations of an organization's IT department, ensuring that computer systems and networks run efficiently. They manage IT staff, coordinate technology projects, implement new systems, and resolve technical issues to support business goals. Additionally, they develop IT policies, maintain security protocols, and often handle budgeting for technology resources. Their role is crucial in maintaining the reliability and security of an organization’s digital infrastructure.

What are some common challenges a computer services manager faces when leading a technical support team?

Computer Services Managers often encounter challenges such as balancing the need for quick issue resolution with ensuring high-quality service, managing diverse technical skill levels among team members, and keeping up with rapidly evolving technology. They also need to coordinate with other departments to align IT support with organizational goals and handle escalations for complex technical problems. Successfully navigating these challenges requires strong communication, adaptability, and a proactive approach to staff training.

What are the key skills and qualifications needed to thrive as a computer services manager, and why are they important?

A Computer Services Manager needs strong leadership abilities, IT management experience, and typically a bachelor's degree in computer science or a related field. Familiarity with network infrastructure, help desk software, cybersecurity tools, and IT service management frameworks like ITIL is often required. Excellent problem-solving, communication, and team-building skills help them effectively coordinate staff and address technical challenges. These competencies are critical to ensuring reliable IT operations, efficient support delivery, and alignment with organizational goals.

What is the difference between Computer Services Manager vs Network Administrator?

AspectComputer Services ManagerNetwork Administrator
CredentialsBachelor’s degree in IT, management experience, certifications like CompTIA Network+ or Cisco CCNABachelor’s degree in IT or related field, certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOversees IT teams, manages IT projects, strategic planningMaintains and supports network infrastructure, troubleshoots network issues
Employer & Industry UsageUsed in organizations with IT departments, corporate, governmentCommon in organizations with complex networks, healthcare, education, enterprise

The main difference is that a Computer Services Manager oversees the entire IT department and strategic initiatives, while a Network Administrator focuses specifically on maintaining and troubleshooting network systems. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What cities in Colorado are hiring for Computer Services Manager jobs?

Cities in Colorado with the most Computer Services Manager job openings:

Computer Services Manager jobs near you

Guest Services Agent

Luxury Coastal Vacations

Steamboat Springs, CO • On-site

$15.75 - $20/hr

Full-time

Re-posted 20 days ago

Job description

Description
Position Summary
The guest services team is the first point of contact for in-house guests and our property management team. The Front Desk Associate communicates with our guests and operations team to fulfill maintenance requests, troubleshoot basic issues, and follow up on completed or pending tasks. This position ensures that our guests receive help in real time and that our operations team has the information they need to quickly resolve guest issues.
Duties & Responsibilities
  • Answering calls, emails, and texts directed to the guest services team from in-house guests, team members, and others.

  • Promptly communicating updates and issues to in-house guests and other team members.

  • Reporting, assigning, and scheduling maintenance and general tasks to our property management team.

  • Responding to guest complaints and concerns with enthusiasm, empathy, and warmth.

  • Troubleshooting common guest concerns and property issues.

  • Utilizing available system resources to provide answers to common questions.

  • Maintaining a working knowledge of all software and systems used in the guest services environment.

  • Communicating and making updates to ensure that all information communicated to guests regarding the properties is accurate, timely, and up to date.

  • Communicating real-time updates to guests regarding routine maintenance and notices from condo associations and homeowner's associations.

  • Communicating guest details to condo associations and homeowner's associations as needed.

  • Maintaining detailed records of communication received, communication sent, and action taken within system notes.

  • Maintaining a friendly working relationship with all coworkers, third party vendors, and other internal departments.

  • Creating and updating reservations in the company's booking systems.

  • Responding to reservation inquiries from potential guests.

  • Performing updates to system resources.

  • Handling guest requests for compensation when problems occur during the guests stay.

  • Completing additional duties assigned by the Guest Services Manager as needed.

Requirements
Desired Skills
  • Strong verbal and written communication skills

  • Strong Windows desktop navigation skills

  • Strong attention to detail

  • Ability to stay calm and be kind in potentially high stress situations.

  • Familiarity with the properties, companies, and guest destinations in the area where the position is located.

  • Ability to stay organized and effectively manage time.

  • Competency in Microsoft Office Suite

  • Typing speed of 50-60 WPM Qualifications

  • High School Diploma or GED

  • At least 1 year of customer service experience

  • Availability to work nights, weekends, and holidays in the office.
    Reliable transportation to and from work.

Physical Requirements
  • Prolonged periods of sitting at a desk and working on a computer.

  • Prolonged periods of standing and moving from location to location.

  • Must be able to lift up to 15 pounds at times.

Schedule
  • Up to 5 days per week.

  • Weekend work is required.

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