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Computer Services Assistant Jobs in Illinois (NOW HIRING)

Details Open Date 04/20/2026 Requisition Number PRN16972N Job Title Computer Assistant Working ... Eligible new hires with prior URS service, may elect to enroll in URS if they make the election ...

Details Open Date 04/20/2026 Requisition Number PRN16972N Job Title Computer Assistant Working ... Eligible new hires with prior URS service, may elect to enroll in URS if they make the election ...

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Computer Services Assistant information

What jobs pay 4000 a week without a degree?

A Computer Services Assistant typically earns less than $4,000 per week, but some high-paying roles in the tech industry, such as freelance IT consultants, network administrators, or cybersecurity specialists, can reach or exceed that level with experience and certifications. These jobs often require technical skills, certifications like CompTIA or Cisco, and the ability to work independently or in specialized environments.

What are the typical daily responsibilities of a Computer Services Assistant, and how do they interact with other departments?

As a Computer Services Assistant, your daily tasks often include troubleshooting hardware and software issues, setting up new workstations, assisting staff with technical support requests, and maintaining inventory of IT equipment. You will frequently collaborate with other departments to address their technology needs, ensuring smooth operations across the organization. The role requires effective communication skills, as you’ll often need to explain technical issues to users who may not have an IT background, and coordinate with higher-level IT staff for more complex problems.

What are the key skills and qualifications needed to thrive as a Computer Services Assistant, and why are they important?

To thrive as a Computer Services Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or technical training. Familiarity with operating systems, help desk ticketing systems, and remote support tools is commonly required. Strong customer service, problem-solving abilities, and effective communication set top candidates apart in this role. These skills are crucial for efficiently resolving technical issues and ensuring user satisfaction in a support-driven environment.

Is helpdesk a good entry level IT job?

A helpdesk role for a Computer Services Assistant is typically considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT positions. Certifications like CompTIA A+ can enhance prospects in this role.

What jobs can you get with computer system servicing?

A Computer Services Assistant can qualify for roles such as IT support specialist, help desk technician, or computer repair technician. These jobs involve troubleshooting hardware and software issues, maintaining computer systems, and providing technical assistance, often requiring knowledge of operating systems and diagnostic tools.

What does a computer assistant do?

A computer services assistant provides technical support by troubleshooting hardware and software issues, installing and maintaining computer systems, and assisting users with technology-related problems. They often work in office or technical environments and may need knowledge of operating systems, networking, and basic cybersecurity practices.

What is the difference between Computer Services Assistant vs IT Support Specialist?

AspectComputer Services AssistantIT Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentOffice, school, or retail settings assisting with basic tech supportCorporate or technical environments providing advanced troubleshooting
Job ResponsibilitiesBasic hardware/software support, setup, and maintenanceDiagnosing and resolving complex technical issues, network support
Industry UsageCommon in education, retail, and small business sectorsPrevalent in corporate IT departments and tech firms

While both roles involve technical support and similar certifications, the Computer Services Assistant typically handles basic hardware and software tasks in less complex environments. The IT Support Specialist often deals with more advanced troubleshooting and network issues in corporate settings. The roles are closely related but differ mainly in complexity and scope.

What are Computer Services Assistants?

Computer Services Assistants are support staff who help maintain and troubleshoot computer systems, assist users with technical problems, and ensure that hardware and software function properly. They may set up equipment, install software, and provide guidance on using various computer applications. Often working in educational institutions, offices, or IT departments, these assistants play a key role in keeping technology running smoothly and efficiently.
What are the most commonly searched types of Computer Services jobs in Illinois? The most popular types of Computer Services jobs in Illinois are:
What cities in Illinois are hiring for Computer Services Assistant jobs? Cities in Illinois with the most Computer Services Assistant job openings:
ASSISTANT STORE MANAGER - COMPUTER SERVICES

ASSISTANT STORE MANAGER - COMPUTER SERVICES

Micro Center

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 hours ago


Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers


Job description

MICRO CENTER is the nation's leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.
Joining Micro Center means more than working in retail-it's an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.
At Micro Center, Passion, Energy, and Commitment aren't just words-they're how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day.
We are currently seeking a self-motivated, results-oriented ASSISTANT STORE MANAGER - COMPUTER SERVICES. At Micro Center, our core promise is to take care of our associates and customers-a commitment that continues to drive our success. If you're energized by innovation and excited to lead in an environment centered on the future of AI, robotics, and next-generation technology, this is your opportunity to grow your career at the intersection of retail and innovation.
Salary range of $60,000 - $80,000.00 + Bonus
Click here to view our job video
MAJOR RESPONSIBILITIES:
  • Maintain orderly operation and safety of all areas of responsibility; ensure that service policies and procedures are being properly carried out at the store level
  • Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals of the service repair shop
  • Maintain fiscal and operational controls including planning and managing departmental budget (Service Department P&L)
  • Through Service Department leadership, ensure all customer and/or computer issues are resolved in a timely manner and in alignment with company policy
  • Ensure customers are served promptly and courteously and that customer satisfaction standards are met
  • Work effectively through associates to achieve desired results regarding customer satisfaction, sales, productivity and technical solutions
  • Ensure associates maintain appropriate technical certifications (CompTIA A+ and Apple Certification) to enable proper service of products
  • Participate in and lead open and close procedures, to include freight flow and merchandise processing as well as tracking of company assets through inventory control
  • Serve as manager-in-charge during absence of General Manager or other store managers
  • Ensure the execution of ad set and visual merchandising standards
  • Manage staffing, orientation and training to ensure competent and certified associates are hired, trained and scheduled to properly service our customers
  • Develop and coach associates in the areas of customer satisfaction, product knowledge, solution selling and standard operating procedures; ensure goals and results are communicated
  • Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed
  • Perform other duties and tasks as assigned

EDUCATION & EXPERIENCE:
  • 5+ years of leadership experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a productivity-based computer or technology service and repair environment
  • Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and technical customer service
  • Experience in human resources functions and capable of hiring, retaining and coaching qualified employees
  • Ability to execute corporate initiatives and analyze the competition
  • A college degree is preferred
  • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
  • Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
  • Experience within the consumer electronics industry is strongly preferred, with direct accountability for achieving P&L and customer satisfaction targets

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
  • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with company match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

Why Micro Center
Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades-and it's what makes Micro Center a truly exceptional place to build your career.
Micro Center is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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