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Computer Network Support Jobs in New York (NOW HIRING)

9/11 Memorial and Museum

Network Analyst

Manhattan, NY · On-site

$95K - $105K/yr

This role provides hands-on support for Layer 1, Layer 2, and Layer 3 networking technologies ... Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field ...

9/11 Memorial & Museum

Network Analyst

Manhattan, NY · On-site

$110 - $120/hr

This role provides hands‑on support for Layer 1, Layer 2, and Layer 3 networking technologies ... Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field ...

IEX Group

Senior Network Engineer

New York, NY · On-site

$225K - $250K/yr

Collaborate with teams to ensure our network supports high-availability and low-latency operations ... Bachelor's degree in computer science, Information Technology, Engineering, or a related field.

IEX Group

Senior Network Engineer

New York, NY · Hybrid

$225K - $250K/yr

Collaborate with teams to ensure our network supports high-availability and low-latency operations ... Bachelor's degree in computer science, Information Technology, Engineering, or a related field.

New

Crox Consulting Inc

PC Support Tech

New York, NY · On-site

$27 - $28/hr

Knowledge of Ethernet cabling and networking protocols such as TCP/IP. * Experience with CAD ... Excellent customer support skills, strong knowledge of Windows Operations System and software.

InterSources Inc

PC Support Tech

Brooklyn, NY · On-site

The PC Support Tech will provide onsite technical support for the DCAS Testing Center, ensuring the ... • Experience with CAD software and technical drawings is a plus. • A+ and Network ...

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How much do computer network support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for computer network support in New York is $28.86, according to ZipRecruiter salary data. Most workers in this role earn between $25.53 and $31.01 per hour, depending on experience, location, and employer.

What is a computer network support specialist?

Computer network support specialists are professionals who troubleshoot, maintain, and support an organization's computer networks. They assist users with network problems, maintain network hardware and software, and ensure network security and performance. These specialists may work in-house for large organizations or provide support to clients through third-party firms. Their responsibilities can include installing network equipment, diagnosing connectivity issues, and providing technical guidance to users.

What are the key skills and qualifications needed to thrive as a computer network support specialist?

To excel as a Computer Network Support specialist, you need a strong understanding of networking protocols, troubleshooting, and computer hardware/software, usually backed by a relevant degree or certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with diagnostic tools, network monitoring systems, and ticketing platforms is typically required. Excellent problem-solving abilities, communication skills, and patience are crucial for effectively assisting users and resolving issues. These skills ensure reliable network operations, minimize downtime, and provide essential support to both technical teams and end users.

What are some typical challenges faced by computer network support professionals, and how can they be addressed?

Computer Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing network security threats, and keeping up with rapidly evolving technologies. They frequently need to diagnose problems under time pressure to minimize downtime, which requires strong analytical skills and the ability to remain calm. Staying updated with certifications and continuous learning helps address these challenges, as does collaborating closely with other IT staff and end users to resolve issues efficiently.

What is the difference between Computer Network Support vs Network Administrator?

AspectComputer Network SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentHelp desk, troubleshooting, user supportNetwork management, configuration, maintenance
Employer & Industry UsageIT support firms, corporate IT departmentsLarge organizations, data centers, enterprise networks
Common Search & ComparisonYesYes

Computer Network Support primarily focuses on assisting users, troubleshooting issues, and providing technical support for network problems. Network Administrators are responsible for managing, configuring, and maintaining network infrastructure. While both roles require similar certifications and work in related environments, Network Administrators typically handle more advanced network management tasks, whereas Network Support staff focus on user support and issue resolution.

Is computer network support a good career?

Computer network support is a stable career that involves maintaining and troubleshooting network systems, often requiring certifications like CompTIA Network+ or Cisco CCNA. It offers opportunities for advancement, a steady demand for skilled professionals, and typically involves working in office or data center environments with regular hours.

Is computer network support still in demand?

Computer network support specialists are in steady demand due to ongoing growth in technology infrastructure and cybersecurity needs. They typically require knowledge of networking protocols, troubleshooting skills, and certifications such as CompTIA Network+ or Cisco CCNA. Job opportunities are expected to remain stable as organizations continue to rely on reliable network systems.

What are popular job titles related to Computer Network Support jobs in New York?

For Computer Network Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Computer Network Support jobs in New York look for?

The top searched job categories for Computer Network Support jobs in New York are:

What cities in New York are hiring for Computer Network Support jobs?

Cities in New York with the most Computer Network Support job openings:

Computer Network Support jobs near you
Infographic showing various Computer Network Support job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,030 per year, or $28.9 per hour.

Network Analyst

9/11 Memorial and Museum

Manhattan, NY • On-site

$95K - $105K/yr

Full-time

Posted 14 days ago

Job description

JOB TITLE: Network Analyst
DEPARTMENT: Information Technology (IT)
REPORTS TO: Vice President, IT Infrastructure
CLASSIFICATION: Exempt
DATE: August 2026
SALARY: $95,000 - $105,000 per year
POSITION OVERVIEW
The Network Analyst is responsible for the administration, maintenance, monitoring, and support of the organization's network infrastructure and telecommunications systems. This role provides hands-on support for Layer 1, Layer 2, and Layer 3 networking technologies across wired, wireless, and WAN environments. The Network Analyst works closely with infrastructure, security, and service desk teams to ensure reliable, secure, and high-performing network services that support business operations.
This position is ideal for an experienced networking professional with strong troubleshooting skills, practical knowledge of enterprise networking topologies, and the ability to implement and maintain network solutions in a complex, mission-driven environment.
KEY RESPONSIBILITIES
  • Monitor, administer, and optimize cybersecurity controls, including firewalls, and security appliances.
  • Monitor, maintain, and support the organization's local area networks (LAN), wireless networks (WLAN), wide area networks (WAN), and internet connectivity.
  • Perform day-to-day network administration activities, including switch management, VLAN configuration, IP addressing, routing, and network troubleshooting.
  • Respond to network incidents and service disruptions, performing root cause analysis, and implementing corrective actions.
  • Participate in on-call support, major upgrades, and maintenance activities as required.
  • Configure and support routing protocols and technologies, including static routing, OSPF, BGP, and policy-based routing where applicable.
  • Maintain IP addressing schemes, subnetting, routing tables, and network segmentation strategies.
  • Assist with WAN connectivity and remote site networking support.
  • Support enterprise wireless infrastructure, including wireless controllers, access points, guest networks, and wireless security configurations.
  • Analyze wireless performance and coverage, recommending improvements when necessary.
  • Troubleshoot connectivity and performance issues impacting users and devices.
  • Implement and maintain network security controls including ACLs, network segmentation, VPN connectivity, and secure access practices.
  • Partner with Information Security personnel to support cybersecurity initiatives and compliance requirements.
  • Assist with remediation of network vulnerabilities identified through assessments or audits.
  • Maintain network diagrams, inventory records, configuration documentation, and operational procedures.
  • Utilize network monitoring and management tools to proactively identify issues and optimize performance.
  • Recommend improvements to network architecture, reliability, scalability, and operational efficiency.
  • Participate in infrastructure projects involving network upgrades, expansions, and technology refreshes.

ESSENTIAL FUNCTIONS
  • Layer 1, Layer 2, and Layer 3 networking concepts.
  • TCP/IP, DNS, DHCP, NAT, and subnetting.
  • VLANs, STP, trunking, and switching technologies.
  • Routing protocols and enterprise routing concepts.
  • Wireless networking technologies and troubleshooting.
  • Structured cabling and physical network infrastructure demarcation.
  • Network monitoring and diagnostic tools.
  • VPN technologies and remote access connectivity.
  • Strong troubleshooting and problem-solving capabilities.
  • Cisco Catalyst switching.
  • Aruba switching and wireless solutions.
  • Palo Alto or Fortinet firewalls.
  • Microsoft Azure networking fundamentals.
  • Network automation and scripting using PowerShell or Python.
  • Experience with SD-WAN technologies.

REQUIRED SUPPORT FOR ORGANIZATIONAL EVENTS
  • Participate in the Annual 5K Fundraiser and 9/11 Commemoration, as assigned.
  • Assist with other special projects and events in support of 9/11 Memorial & Museum, as assigned.

QUALIFICATIONS/SKILLS REQUIREMENT
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field; equivalent experience may be substituted.
  • 3-7 years of hands-on enterprise networking experience.
  • Experience supporting medium to large-scale network environments with multiple locations, wireless networks, and internet connectivity.
  • Strong understanding of TCP/IP networking fundamentals and troubleshooting methodologies.
  • Experience with Cisco, Aruba, Palo Alto, Fortinet, or comparable enterprise networking technologies.
  • Experience working with network monitoring and management platforms.

The National September 11 Memorial & Museum (9/11 Memorial & Museum) is an equal opportunity employer. Applicants who meet the qualification requirements of the role will receive consideration without regard to their race, color, religion, sex, sexual orientation, age, national origin, disability, status as a protected veteran, or any other characteristic protected by applicable law. The 9/11 Memorial & Museum endeavors to make reasonable accommodations for applicants with disabilities and other accommodation needs under applicable law. If you are an individual with a legally recognized accommodation need and
require assistance during the application process, please contact Ronni Cantor at careers@911memorial.org with your specific accommodation request.
The 9/11 Memorial & Museum is committed to an organizational culture that supports and reinforces our institutional values including our commitment to inclusive representation. We are committed to reflecting the unique experiences of the nearly 3,000 victims who were killed indiscriminately in the 1993 and 2001 terrorist attacks and the wider communities impacted in lower Manhattan, at the Pentagon, and near Shanksville, PA.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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