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Computer Network Support Jobs in New York (NOW HIRING)

goTenna, Inc.

Network Scientist

Jersey City, NJ · On-site

$130K - $160K/yr

About the role: We're seeking a Network Scientist to work with our CTO, Scientific Advisor, and ... support to other teams. Required Experience: * Advanced degree in Computer Science, Computer ...

Custom Computer Specialists

Network Engineer

Oyster Bay, NY · On-site

$120K - $140K/yr

We continue to successfully provide network integration, support services, products solutions, and ... Bachelor's degree in IT, Computer Science, or equivalent experience. * 3-5+ years of experience in ...

Custom Computer Specialists

Network Engineer

Oyster Bay, NY · On-site

$120K - $140K/yr

We continue to successfully provide network integration, support services, products solutions, and ... Bachelor's degree in IT, Computer Science, or equivalent experience. * 3-5+ years of experience in ...

Onit, Inc

Be Seen First

Technical Support Engineer - Level 2

New York, NY · On-site

$60K - $70K/yr

MAC OS technologies. · Bachelor's degree in computer science or equivalent experience. · MCSA Preferred. · Advanced level experience with Server, Desktop, and Network support are required. · ...

CACI International, Inc.

Network Engineer

Florham Park, NJ · On-site

$86K - $181K/yr

Research solutions to challenging cyber security and computer networking problems * Communicate ... Our broad and competitive mix of benefits options is designed to support and protect employees and ...

9/11 Memorial and Museum

Network Analyst

Manhattan, NY · On-site

$95K - $105K/yr

This role provides hands-on support for Layer 1, Layer 2, and Layer 3 networking technologies ... Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field ...

9/11 Memorial & Museum

Network Analyst

Manhattan, NY · On-site

$110 - $120/hr

This role provides hands‑on support for Layer 1, Layer 2, and Layer 3 networking technologies ... Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field ...

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Computer Network Support information

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How much do computer network support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for computer network support in New York is $28.86, according to ZipRecruiter salary data. Most workers in this role earn between $25.53 and $31.01 per hour, depending on experience, location, and employer.

What is a computer network support specialist?

Computer network support specialists are professionals who troubleshoot, maintain, and support an organization's computer networks. They assist users with network problems, maintain network hardware and software, and ensure network security and performance. These specialists may work in-house for large organizations or provide support to clients through third-party firms. Their responsibilities can include installing network equipment, diagnosing connectivity issues, and providing technical guidance to users.

What are the key skills and qualifications needed to thrive as a computer network support specialist?

To excel as a Computer Network Support specialist, you need a strong understanding of networking protocols, troubleshooting, and computer hardware/software, usually backed by a relevant degree or certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with diagnostic tools, network monitoring systems, and ticketing platforms is typically required. Excellent problem-solving abilities, communication skills, and patience are crucial for effectively assisting users and resolving issues. These skills ensure reliable network operations, minimize downtime, and provide essential support to both technical teams and end users.

What are some typical challenges faced by computer network support professionals, and how can they be addressed?

Computer Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing network security threats, and keeping up with rapidly evolving technologies. They frequently need to diagnose problems under time pressure to minimize downtime, which requires strong analytical skills and the ability to remain calm. Staying updated with certifications and continuous learning helps address these challenges, as does collaborating closely with other IT staff and end users to resolve issues efficiently.

What is the difference between Computer Network Support vs Network Administrator?

AspectComputer Network SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentHelp desk, troubleshooting, user supportNetwork management, configuration, maintenance
Employer & Industry UsageIT support firms, corporate IT departmentsLarge organizations, data centers, enterprise networks
Common Search & ComparisonYesYes

Computer Network Support primarily focuses on assisting users, troubleshooting issues, and providing technical support for network problems. Network Administrators are responsible for managing, configuring, and maintaining network infrastructure. While both roles require similar certifications and work in related environments, Network Administrators typically handle more advanced network management tasks, whereas Network Support staff focus on user support and issue resolution.

Is computer network support a good career?

Computer network support is a stable career that involves maintaining and troubleshooting network systems, often requiring certifications like CompTIA Network+ or Cisco CCNA. It offers opportunities for advancement, a steady demand for skilled professionals, and typically involves working in office or data center environments with regular hours.

Is computer network support still in demand?

Computer network support specialists are in steady demand due to ongoing growth in technology infrastructure and cybersecurity needs. They typically require knowledge of networking protocols, troubleshooting skills, and certifications such as CompTIA Network+ or Cisco CCNA. Job opportunities are expected to remain stable as organizations continue to rely on reliable network systems.

What are popular job titles related to Computer Network Support jobs in New York?

For Computer Network Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Computer Network Support jobs in New York look for?

The top searched job categories for Computer Network Support jobs in New York are:

What cities in New York are hiring for Computer Network Support jobs?

Cities in New York with the most Computer Network Support job openings:

Computer Network Support jobs near you
Infographic showing various Computer Network Support job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,030 per year, or $28.9 per hour.

Computer Support Technician II

New York University

New York, NY • On-site

$38.10/hr

Full-time

This job post has expired today. Applications are no longer accepted.

New York University rating

8.5

Company rating: 8.5 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

81st of 620 rated colleges and universities

Job description

Position Summary
Provide basic hardware, software, and applications support for the Institute of Fine Arts (IFA), a school which has multiple locations and a complex technical environment including specialized technologies and systems that must interface with the network. Monitor and oversee the school's endpoints, which requires an operational understanding of the unique systems and applications of the IFA and the implications/requirements for the technical infrastructure. May provide guidance to junior technical support staff.
The Institute of Fine Arts at NYU produces the scholarship that changes how the world understands art. As a leading center for advanced study in art history, archaeology, and conservation, we explore how art connects us across time, culture and space. We train the next generation of the field's leaders and engage broader publics through our research and programs.
Qualifications
Principal Duties
  • Respond, in a timely manner to incoming queries and solve various issues related to computer, printer/copier, network configuration, file share and database access, software installation and configuration via telephone, e-mail, remote desktop or in person. Clearly communicate technical solutions with end users in a user-friendly and professional manner through problem-solving processes. Closely follow up with end users to ensure issues have been resolved, and gain feedback from faculty, staff and students about service quality. Refer unresolved problems to DMCS Manager, vendors, or the IT Service Operations Specialist, as appropriate.
  • Install software and applications on PC and Mac computers. Apply security update/patches for system and applications for PC and Mac computers. Configure file shares on shared storage platforms, and setup and maintain access permission for users and groups. Backup and restore files and folders on endpoints or the cloud as needed. Remove virus and spyware from suspicious or infected computers. Set up and repair hardware, including communication equipment, printers, personal computers, and peripherals.
  • Help coordinate daily set up of laptop, projector, TV, camera, microphone as required for classes, workshops, meetings or events. Assist video conference system setup and configuration. Maintain user's manual for proper operation and troubleshooting.
  • Assign and review the work of student workers and /or casual employees and assist with training of junior technical support staff.
  • Track and maintain computer hardware inventory and software licenses. Make recommendations for hardware upgrade. Report software license usage. Recycle unused computers to asset management office.
  • Accept requests of jack installation and activation, telephone installation, relocation and configuration including name change, voicemail reset, and long distance call authorization. Submit request to the university's IT department for processing. Track request status and notify end users when request are fulfilled.
  • Coordinate user training workshops related to telecommunication and computer technology, such as scheduling events, preparing training materials, and publishing presentation online, etc.
  • Assist with special telecommunication and computer projects (e.g., contact vendors; research and compile information; recommend purchase).

Required Education:
High School Diploma or equivalent and some relevant technical training.
Preferred Education:
Some college and/or relevant certification.
Required Experience:
2+ years Related experience providing customer support in an IT environment.
Preferred Experience:
Experience providing technology support within a university setting, including knowledge of specialized software, systems or technologies.
Required Skills, Knowledge and Abilities:
Understanding of computing procedures, standards and desktop and network configurations. Expertise in systems, network hardware and software. Ability to work independently, skills to creatively troubleshoot and ability to express oneself clearly in both oral and written mode. Serve as a resource to junior technical support staff on the majority of standard procedures and some non-recurring problems and non-standard situations.
Additional Information
In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $38.100. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.

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About New York University

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Since its founding in 1831, NYU has been an innovator in higher education, reaching out to an emerging middle class, embracing an urban identity and professional focus, and promoting a global vision that informs its 20 schools and colleges. Today, that trailblazing spirit makes NYU one of the most prominent and respected research universities in the world, featuring top-ranked academic programs and accepting fewer than one in eight undergraduates. Anchored in New York City and with degree-granting campuses in Abu Dhabi and Shanghai as well as 12 study away sites throughout the world, NYU is a leader in global education, with more international students and more students studying abroad than any other US university.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1831

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