Computer Lab Assistant Jobs in Cottage Hills, IL

Submit an application at https://slmpd.org/clerk-typist-lab/

POSITION SUMMARY

This position performs clerical support duties for the St. Louis Metropolitan Police Department Crime Lab. They are responsible for receiving evidence, typing reports, entering case information, and maintaining departmental files.

FUNCTIONS OF THE JOB

Essential Functions

• Performs duties involving the following areas: enters information received from citizens into the I-Leads report writing system; teleprocessing information entered to Regional Justice Information System; responds to out-of-state messages for Law Enforcement Agencies; enters boot and tow information in ETIMS.
• Receive evidence being turned into Laboratory by SLMPD Officers, Circuit Attorney Investigators, and Special Agents from FBI, DEA, ATF, Probation and Parole, and other Law Enforcement Agencies, including evidence left in overnight lockers when lab is closed.
• Perform administrative duties in processing information for the unit. 
• Maintains departmental files and retrieves information in response to inquiries. 
• Types reports and correspondence for unit personnel; assists in servicing department personnel, other law enforcement agencies and the public with information requests.
• Scrutinize all evidence containers to ensure they have been packaged in strict compliance with ISO accreditation and laboratory standards and reviewed by Officers’ supervisors. 
• Reject unsuitable or improperly packaged evidence.  Correct errors on evidence containers left in overnight lockers.  Alert Administrative Supervisor of errors which cannot be corrected.
• Ensure “Requests for Analysis” forms are completed and contain sufficient detail for evidence that needs processing.
• Enter case information into the evidence and property tracking computer program (Justice Trax-LIMS). Complete evidence receipts, print out and attach barcodes to evidence containers, secure evidence in incoming evidence room, drying cabinets, refrigerators and freezers.
• Answer telephone and walk-in inquiries from Police Officers and agents of other law enforcement agencies by searching Justice Trax-LIMS, i-Results, case file folders, microfilm tapes, and other Laboratory logs, records, and ETU reports, and make copies as required.  Direct inquiries to analysts when necessary.  Distribute mail.
• Receive subpoenas and telephone notifications for Court and Standby for Laboratory personnel – scan subpoenas into LIMS and ensure employees are properly notified.
• Scan all Laboratory reports and related documents.
• Shred all documents being purged.
• Prepare and transport evidence to Property Custody.
• Prepare and transport evidence to the Missouri State Highway Patrol Crime Laboratory.
• Keep the lobby stocked with supplies.
• Skilled at dealing with problems involving multiple variables in varied situations including but not limited to applying complex rules and instructions in the application of departmental regulations.
• Proficient in processing information in database or spreadsheet applications and to calculate values and reconciles reports and statistical totals.
• Ability to develop the customer service skills necessary to build rapport with the general public by giving full attention to what others are saying, taking time to understand the points being made and asking questions as appropriate as well as communicating information and ideas in a polite, effective, non-threatening manner
• Observing, receiving, and otherwise obtaining information from all relevant sources

QUALIFICATION REQUIREMENTS

• At least one year of clerical customer service experience with data entry duties.
• Computer proficiency
• Must meet the minimum screening requirements for certification to access the REJIS Criminal Justice Information Systems within 60 days of appointment. Applicants must maintain said certifications while employed by the City of St. Louis.
• Must have and maintain a valid drivers license.

Knowledge:

• A high school diploma or General Educational Development (G.E.D.) certificate.

Skills and Abilities:

● Ability to apply common sense understanding to carry out instructions furnished in written or oral form.

● Ability to deal with problems involving several concrete variables in standard situations.

● Ability to develop the customer service skills necessary to build rapport with the general public by: giving full attention to what others are saying, taking time to understand the points being made and asking questions as appropriate; communicating information and ideas in a polite, effective, non-threatening manner; actively looking for ways to help and assist people; speaking clearly so others can understand; observing, receiving, and otherwise obtaining information from all relevant sources.

● Ability to read basic rules and instructions in the use of word processing systems and/or computer equipment.

● Ability to enter incident reports with correct spelling, grammar and context.

● Ability to deal effectively with the public in crime reporting.

● Ability to type 40 words per minute.

● Data Utilization: Requires the ability to process, calculate, compute, summate, and/or tabulate data and/or information. Includes the ability to perform subsequent action in relation to these computational operations.

● Human Interaction: Requires the ability to provide guidance, assistance and/or interpretation to others, such as coworkers and the public, on how to apply policies, procedures and standards to specific situations.

● Equipment, Machinery, Tools and Materials Use: Requires the ability to operate, maneuver and/or provide simple but continuous adjustment on equipment, machinery and tools such as a telephone, typewriter, personal computer, computer terminal, calculator, copier, fax and scanner and/or materials used in performing essential functions.

● Verbal Aptitude: Requires the ability to utilize a variety of advisory data and information such as ordinances, codes, requisitions, receipts, invoices, billing statements, transaction forms, worksheets, waivers, forms, vouchers, and purchase orders.

● Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; calculate decimals and percentages.

● Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral or diagram form. Involves semi-routine standardized work, with some latitude for independent judgment regarding choices of action.

● Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving the evaluation of information against measurable or verifiable criteria.

● Environmental Factors: Work is normally performed in an office environment under generally safe and comfortable conditions where exposure to irate individuals poses a very limited risk of injury.

● Physical Requirements: Requires the ability to exert light physical effort, typically involving some combination of lifting and carrying objects of light weight, five (5) to ten (10) pounds, such as file boxes, mail crates and packages. Requires the ability to stoop, kneel and bend in order to perform filing duties. Tasks may involve extended periods of time at a keyboard or workstation.

● Sensory Requirements: Requires the ability to recognize individual characteristics of sounds such as that associated with answering the telephone.

Working Environment:

● Normal office environment with attending outside functions when required.

Machines, Tools, Equipment and Work Aids:

● Personal Computer

● Telephone

● Cell Phone

● Copier/Fax Machine

● Vehicle

PHYSICAL/VISUAL ACTIVITIES OR DEMANDS

While performing the duties of this job, the employee is regularly required to sit, reach, grasp, talk, and hear.

This position requires clarity of vision at 20 inches or less and the ability to bring objects into sharp focus, while reading from a computer screen.

The job has light physical demand (primarily sedentary) requiring the employee to exert negligible force frequently to lift, carry, push, pull or otherwise move objects in the normal course of routine office activities.

The St. Louis Metropolitan is an Equal Opportunity Employer.

The job description does not necessarily contain all of the actual or essential duties of this position. All job offers are contingent upon passing a medical evaluation/drug screen and criminal background check.

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

"Commonly associated" is not intended to mean always or only. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.

Welcome to the St. Louis Metropolitan Police Department, the home to some of the nation’s finest police officers and civilian employees. Established in 1808, our Department has a rich history and many traditions. We strive to provide the city of St. Louis with the highest level of police service.

Our department is dedicated to diversity and inclusion and we are committed to community policing. Our workforce is made up of over 400 civilian employees and 1,100 sworn officers. Our police officers interact daily with citizens and they have the opportunity to make a positive difference in the lives of St. Louisans. We believe policing is one of the most rewarding and noble professions.